Merry Maids
22 Spencer Street
Stoneham
MA 02180
United States

Client Testimonials

Report a concern   February 23, 2017 — Rated 9 out of 10 by A.O. Merry Maids
What do you like about our services and the products used in your home?

I had a deep clean of my home and it was very thorough.

Report a concern   February 16, 2017 — Rated 10 out of 10 by D.M. Merry Maids
What do you like about our services and the products used in your home?

Fantastic work, very clean space. The crew was great

Report a concern   February 7, 2017 — Rated 10 out of 10 by G.V. Merry Maids
What do you like about our services and the products used in your home?

Our Merry Maids team is amazing, on time, clean our house until it's spotless and they are so kind!!!! Our son has special needs and a complex heart condition. They understand that his safety and health are very, very important to us. We always stick with the same team so that they know if anyone is sick they cannot clean our house for his safety. They also have helped to accompdate his schedule so they come when he is not napping and when he isn't in the middle of physical therapy. We love our Merry Maids team!

Report a concern   February 1, 2017 — Rated 10 out of 10 by J.C. Merry Maids
What do you like about our services and the products used in your home?

You use fresh supplies for each home! Big plus!!!

Report a concern   February 1, 2017 — Rated 10 out of 10 by T.R. Merry Maids
What do you like about our services and the products used in your home?

Reliable, attention to every detail, and very pleasant girls, had all the right tools and products

Report a concern   January 29, 2017 — Rated 10 out of 10 by P.P. Merry Maids
What do you like about our services and the products used in your home?

Everything was done to our satisfaction.

Would you please send us a receipt for payment since we can use it for tax purposes. Thank you.

Name removed

Report a concern   January 25, 2017 — Rated 10 out of 10 by L.M. Merry Maids
What do you like about our services and the products used in your home?

Very good work. My parents loved your service.
Thank you,

Report a concern   January 22, 2017 — Rated 10 out of 10 by J.M. Merry Maids
What do you like about our services and the products used in your home?

Very friendly staff and the always do an excellent job.

Report a concern   January 19, 2017 — Rated 10 out of 10 by H.S. Merry Maids
What do you like about our services and the products used in your home?

The staff is very professional and polite . They do a thorough job . The products clean well and have a clean smell .

Report a concern   January 10, 2017 — Rated 10 out of 10 by J.T. Merry Maids
What do you like about our services and the products used in your home?

They cleaned in hard to reach areas that haven't been cleaned in years

Report a concern   January 4, 2017 — Rated 10 out of 10 by J.M. Merry Maids
What do you like about our services and the products used in your home?

staff are very friendly. they leave my house clean and smelling fresh.

Report a concern   December 28, 2016 — Rated 10 out of 10 by H.S. Merry Maids
What do you like about our services and the products used in your home?

The quality of the work is great. I love the Cinnamon smell of the floor cleaning product. The people are pleasant and professional.

Report a concern   December 22, 2016 — Rated 10 out of 10 by T.C. Merry Maids
What do you like about our services and the products used in your home?

We love merry maid

Report a concern   December 14, 2016 — Rated 10 out of 10 by S.F. Merry Maids
What do you like about our services and the products used in your home?

very nice people good job cleaning

Report a concern   December 8, 2016 — Rated 10 out of 10 by N.L. Merry Maids
What do you like about our services and the products used in your home?

Professionalism

Report a concern   December 5, 2016 — Rated 10 out of 10 by D.S. Merry Maids
What do you like about our services and the products used in your home?

I appreciate your flexibility in working with us around preparing for inspections.

Report a concern   December 2, 2016 — Rated 10 out of 10 by L.H. Merry Maids
What do you like about our services and the products used in your home?

We are SO, so thrilled with the service we received from Merry Maids. Not only did they do an incredibly thorough cleaning job, they went above and beyond in making sure that we were happy with our service. I would highly recommend.

Report a concern   December 1, 2016 — Rated 9 out of 10 by M.H. Merry Maids
What do you like about our services and the products used in your home?

The team that cleaned my house did a great job. I did notice a couple of areas they missed - a very obvious spiderweb on a chandelier, which you wouldn't see in the evening but they cleaned on a bright sunny day. And, while I asked them to move a dog kennel and clean the floor underneath it, they didn't lift it (very lightweight) off the area rug it was on to vacuum the area rug. I did not explicitly ask for the dusting of the chandelier or the vacuuming of the area rug under the kennel, so that is a reminder to me to point those things out in the future.

There was also a scheduling issue that was challenging. My cleaning took place on Friday, Nov 25, the day after Thanksgiving. I received my confirmation call on Wed Nov 23rd and was told my cleaning was in the "2nd time slot" and that the cleaners would not arrive before 11 am. I requested a call on Friday morning to confirm the time of the cleaning, and instead, at about 8:50 am I received the call that said, "your crew is 10 mins away." I was not prepared for them to arrive as I had no warning that they would be coming at 9. Not sure what caused the mix-up but I need better communication in the future.

Report a concern   November 29, 2016 — Rated 9 out of 10 by M.M. Merry Maids
What do you like about our services and the products used in your home?

always on time and pleasant, easy to reschedule, always provide fast/great service

Report a concern   November 10, 2016 — Rated 10 out of 10 by T.H. Merry Maids
What do you like about our services and the products used in your home?

You guys do an outstanding job !!!


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