Foot Solutions of Jacksonville Beach
4126 South Third St.
Jacksonville Beach
FL 32250
United States

Client Testimonials

Report a concern   April 24, 2017 — Rated 10 out of 10 by Suzie Connolly Foot Solutions of Jacksonville Beach
What do you like about our products and services?

The personalization.

Report a concern   April 24, 2017 — Rated 10 out of 10 by C.G. Foot Solutions of Jacksonville Beach
What do you like about our products and services?

Good product..good patient people

Report a concern   April 22, 2017 — Rated 10 out of 10 by Joyce Buska Foot Solutions of Jacksonville Beach
What do you like about our products and services?

Sales associates are very knowledgeable about the product. Very friendly also.

Report a concern   April 18, 2017 — Rated 10 out of 10 by J.L. Foot Solutions of Jacksonville Beach
What do you like about our products and services?

Great shoes and very durable.

Report a concern   April 18, 2017 — Rated 9 out of 10 by G.B. Foot Solutions of Jacksonville Beach
What do you like about our products and services?

You have well made shoes that most types of feet and help with foot aliments. The staff is helpful and knowledgable.

Report a concern   April 18, 2017 — Rated 10 out of 10 by Esther Garver Foot Solutions of Jacksonville Beach
What do you like about our products and services?

Personalized service

Report a concern   April 18, 2017 — Rated 10 out of 10 by M.A. Foot Solutions of Jacksonville Beach
What do you like about our products and services?

Truly trying to find the best product for each individual problem

Report a concern   April 17, 2017 — Rated 10 out of 10 by P.N. Foot Solutions of Jacksonville Beach
What do you like about our products and services?

you have the best products and service is attentive

Report a concern   April 17, 2017 — Rated 10 out of 10 by R.E.K. Foot Solutions of Jacksonville Beach
What do you like about our products and services?

Very polite and friendly and knowledgable

Report a concern   April 17, 2017 — Rated 10 out of 10 by G. Foot Solutions of Jacksonville Beach
What do you like about our products and services?

We were accurately measured for tennis shoes with no pressure to buy. The sales person was thorough and knowledgeable.

Report a concern   April 11, 2017 — Rated 10 out of 10 by J.B. Foot Solutions of Jacksonville Beach
What do you like about our products and services?

Good variety, ability to order specific sizes and colors, extremely knowledgeable staff.

Report a concern   April 11, 2017 — Rated 10 out of 10 by G.P. Foot Solutions of Jacksonville Beach
What do you like about our products and services?

They spend time with you to make sure you get the right shoe and fit and they stand by their products.

Report a concern   April 11, 2017 — Rated 10 out of 10 by S.G. Foot Solutions of Jacksonville Beach
What do you like about our products and services?

Quality and time spent finding the right shoe

Report a concern   April 11, 2017 — Rated 10 out of 10 by B.S. Foot Solutions of Jacksonville Beach
What do you like about our products and services?

I like the products that are offered and the expertise of the employees is outstanding--first rate!

Report a concern   April 11, 2017 — Rated 9 out of 10 by J.M. Foot Solutions of Jacksonville Beach
What do you like about our products and services?

Comfortable healthy fit

Report a concern   April 10, 2017 — Rated 10 out of 10 by Donna Morrissey Foot Solutions of Jacksonville Beach
What do you like about our products and services?

Personal service and honesty about the fit of the shoe on your foot. They want the customer to be fully satisfied with their purchase. As this was my first time purchasing, I did notice that the other people in the store were repeat customers. Obviously, 100% satisfied:)

Report a concern   April 10, 2017 — Rated 10 out of 10 by P.M. Foot Solutions of Jacksonville Beach
What do you like about our products and services?

Brenda spent a lot of time with me to find the right fit. I appreciated the attention.

Report a concern   April 5, 2017 — Rated 9 out of 10 by Aleta Hayes Foot Solutions of Jacksonville Beach
What do you like about our products and services?

I am fairly new to FL, and am trying to learn the area that I live in. I had never heard of your store, until I was driving by last Saturday. I was SO relieved to see that there was a store that could possibly help with the foot pain that I’ve been having for 3 months. When I walked in, I saw many pairs of shoes that I was interested in. Sadly, NOBODY acknowledged my presence. Just as I was about to leave, Brenda helped me. I am so thankful that I didn’t leave, because she helped me to find two pairs of shoes. I would have bought more, but I still had a bad taste in my mouth because of the male workers, who didn’t acknowledge me, but greeted other customers.

I work with nurses and doctors, who also have foot problems. In spite of my initial impression of the store, I have recommended it to my coworkers. I did, however, share my experience and recommended that they ask to work with Brenda. I explained that there were two men working, when I was there. One of the men, who I later learned was the owner, greeted other guests, but not me. The 2nd man working, acknowledged me after I made my purchase. I wish that I knew his name, so that we can work with him, if Brenda isn’t available.
I hope that my response to your survey will help your managers to understand that everyone should be treated the same. I had plans to spend much more than the nearly $200 that was spent. I needed time to think about whether or not I’d send a note and hope for better service in the future, or try to find another store where all staff treated everyone the same.

Thank you for your time.

Aleta Hayes

Response from Foot Solutions of Jacksonville Beach:

Aleta, thank you so much for your response. First, please accept my apology that we did not acknowledge your presence. That is the first thing we should do. I am the owner and Scott was at the register. That was an event day and I was expecting an appointment but that is no excuse for me or the staff. We have very seriously taken you comments to heart and are very appreciative that you took the time and provided a great reminder of the necessity to follow our procedure.

As you noticed, we are more than a shoe store. To provide our customers with the pleasure of foot comfort is our goal. So we are always seeking knowledge of shoes and foot functions to help ease hip, knee, back and foot pain. We sincerely hope that we will have the opportunity to serve you again in the future. Appointments are available as we do spend a lot of time with those requiring a detailed analysis, special footwear fitting/selection or accommodations.

Thank you again Aleta. We truly appreciate you and your comments. Please let any of us know how we can be of assistance. We will look forward to that.

Sincerely,

Jimmie, Scott, Brenda

Report a concern   April 4, 2017 — Rated 10 out of 10 by D.D. Foot Solutions of Jacksonville Beach
What do you like about our products and services?

Good service and selection.

Report a concern   April 4, 2017 — Rated 10 out of 10 by M.C. Foot Solutions of Jacksonville Beach
What do you like about our products and services?

Everyone I dealt with was very knowledgeable and eager to help solve my foot problem. The atmosphere was warm and inviting. I will absolutely go back if I need additional help


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