Customer Testimonials

Clean, quick and friendly

the drivers and the safe environment they give

Service is very good. As we dropped off the car, the van was waiting near our car to pick us up right away. When we got back from the trip, the van came right away at the airport - no waiting, or having to call!

Easy checkin and checkout. Good shuttle service to and from airport with helpful staff.
However, at the Chicago Midway airport location, we paid extra for indoor covered parking. Unfortunately, birds roost in the rafters of the open ended building and their droppings covered our vehicle, other vehicles in the building plus the floor.

everything. the people, the way it works... etc.

Prompt. Courteous drivers. Relaxing to have someone else drive. Convenient to airport

Affordable; quick drop off and pickup

Convenience of getting to airport in a timely manner.

Easy to pay online and I never wait long for a shuttle.

Ease of booking reservation.
Proximity to airport
Did not have to wait for shuttle at airport to take back to lot

Easy to find parking, quick shuttle pick up bath at drop off and return.

Close to freeway. Quick check in and check out. Convenient shuttle drop off and pick up.

Just a great service. Quick drop off, quick pick up. Car was warming up when we got back.

Very close to my hotel, great prices, easy to park, nice drivers.

Your drivers were so helpful and friendly. They met us at the gate and guided us through the process and the open spots. Then coming home, our driver shoveled out our car from the 7 inches of snow that fell while we were gone. Both drivers we encountered were helpful and very easy to talk to.

Reasonably priced. Friendly drivers.

Everyone is friendly, helpful and efficient from the persons at the gate to the drivers. Exactly the kind of service everyone would like to receive. Thank you!

Reasonable price, secure lot, nice warm shuttle was immediately pulled up to our vehicle when we parked. Very friendly staff going in and out. My daughter left her iPad on the shuttle and we noticed it at the airport after we went through security. My husband called Park n Fly and the shuttle driver came back and met my husband at the terminal to deliver the iPad. Above and beyond!!!

Easy to get a shuttle and very timely

Almost always drivers are very prompt.

Shuttle drivers are prompt and courteous.

When I received less-than-acceptable service from the cashier upon exiting at my last visit, I was pleased to find a credit for my next visit.

THANK YOU!

I like the option of having my car covered, especially during the winter. Secondly, I like that the shuttle driver arrives right away to take me to the airport. On the return, shuttles arrive at the airport regularly to take me back to my car.

The shuttle drivers are helpful with luggage. They also give the customers a piece of paper with the location of where the car was parked. It's another detail I don't have to think about when traveling. The ride to the airport is a quick 5-minute trip. I was able to check my luggage where the shuttle dropped me off instead of fighting the crowds at the other luggage drop location.

Both pick-up in the Lot (3/22, 7:00 a.m.) and pick-up at the airport (3/30, 7:45 pm) went smooth and fast. Drivers were helpful and friendly.

My only knock is that your rates are high, especially with the extra fees. How about dropping the reservation fee - I don't see why reserving online costs that much or even anything. Seems like it helps Park 'N Fly manage their remaining capacity.

Charles put the bags in the truck for us. The car was ready when we arrived.

It is so slick getting to Park and Ride in Minneapolis to get your car. The over head sign At MSP Airport show “ ground transportation “ and then you take a silver tram which brings you off site, you then get on a Park and Fly shuttle and get driven to your car. Easy and relaxing!! The process is simple and straightforward! Trust me, this is the way to go at a very reasonable cost

Thank you Park and Fly. I really appreciate your service.

Everything was quick & easy. Except figuring out what to scan & when. All of the staff were very helpful & on point!

Convenient, Fast, Friendly Service

Great service. We were picked up at our car right away the driver was kind and helpful. When we arrived home the shuttle was waiting for us!

Van drivers are professional, friendly and helpful. Convenient parking area.

Clean, staff and price