Customer Testimonials

Easy, convenient, online check out. Everything was easy to understand. The text updates are great. The informative text, even better. I followed instructions, sent a text even I was ready for pick up and vehicle was pulling up in about 1 minute. I love that they pick you up at your car and do you off to it as well unlike others. And the lot is big, send more legit, reliable and safe.

Other than no waiting and quick service is the fact that the drivers and checkout people are very helpful and cordial.

I liked the valet service and ease of booking reservations

This is easy great due to cover parking and the shuttle service is fast and dependable.

Very quick both taking us to the airport and our return

Super easy!

The shuttle service was great. The drives were very helpful.

While I was very pleased with the staff and their performance, especially bus driver Richard Abbott, I was greatly upset with Park-N-Fly's "new texting" procedure to retrieve my car. In the past, when retrieving my car, all that was necessary was to call the phone number on my ticket and very shortly was picked up. The texting procedure was time consuming and complicated. It may be a good system for Park-N-Fly, but it is not customer friendly. It needs to be amended so the customer only needs to call.

Friendly staff! Shuttle services are fast and efficient.

Efficient and friendly

Quick and fast, good respectful staff.

Premium service. As soon as you arrive there is always a shuttle ready to go, and same for pick up at airport.

Easy to book, very friendly attendants. Plus, my battery was dead and a person came and jumped it withing 10 minutes.
Great service!

I love park and fly it is so convenient and the people are so nice and show you there interest is the customer they took me and my wife to and from airport. Yes my friends will know that Parkn Fly is the way to go.Thank You

Very easy, quick parking and van to airport. Fast pick up on return.

I love the cost and the ease of parking

Patricia who drive the shuttle was friendly and helpful!

Very fast, friendly and reasonable.

My experience with Park n Fly Plus spans over many years, each and every time the drivers are courteous and helpful.

Convenience and reduced stress knowing I have a parking spot (reservation) in advance. Plus cost savings.

Always GR8 parking!

The convenience, not having to wait and the people!

We love this parking option. I will say we have had great experiences historically. This last time we were arriving back from a trip. The man that picked us up was extremely disgruntled, we were two women traveling with two large suitcases and two carryons and he didn’t offer any help getting on the bus. We then had to also take them off the rack and haul them off the bus ourselves as well.

This was the first time we have never been offered a helping hand and it was honestly shocking and a rude way to end our vacation.

prompt and friendly service

easy in, easy out. so nice having the car waiting for you on the way home!

Great customer services and bus drivers were very helpful and polite.

I like how fast the shuttle came to pick you up from your car. The drivers were very nice and I did not have to wait long for the shuttle to bring me back to my car. I love how organized it seemed to be and really liked the pick up and drop off right to your car

Personnels are friendly and courteous.

The location was very easy to get to. The process was very easy - the shuttle was waiting for my family to take us to the airport. When we arrived back, used the app to request the shuttle and it was there within 7-10 minutes.

Getting pick-up from parking spot and TYPICALLY getting asked if I need assistance loading my luggage. Friendliness of the employees. The useful directions to/from airport security/etc and what to do when returning from the trip. Being dropped off at parking spot after returning from trip. Reasonable pricing.