Customer Testimonials

Convenient

Ease of in and out use, ease of reserving and pre purchasing parking. I wish shuttles were more frequent, they are often over packed. Also the walk to the new pickup/dropoff location is very far. I know this may be out of your control but anything you can do to improve it would be appreciated

Great experience, shuttle driver was very helpful.

The convenience and quick pickup to get to the airport. Friendly drivers!

its quick and convenient and I know I have a spot to park.

Prompt service, never jave to wait very long at all

Ease and convenience

Easy to park. Mostly friendly employees.
Last shuttle driver we had was kind of a jerk & stacked suitcases so when he turned a corner one of our bags flew off & slammed onto the floor causing breakable to break.

Reliable. Drivers are helpful when you have 4 pieces of luggage. Better yet, they help to load them into our vehicle. (We always tip generously of course.) But not the chick driver. She was basically full but she wanted us to come on her ride anyway. It appeared that she was NOT going to help us with luggage, so we declined and rode with the other bus that had just showed up. Good decision on our part

I find it very convenient to use park and Fly.

I have used Park 'N Fly for years and am always happy with their service. They are prompt and ready for pick up the minute you step out of the airport. Quick, convenient and hassle free. The staff are very friendly and provide assistance with moving luggage. They take the stress out of airport transport. I would highly recommend Park 'N Fly Chicago.

Very helpful when there's a problem.

Convenient to airport, polite staff, very little wait time.

Easy access, quick, convenient. Fair fee!!

Convience and car parked indoors. Personnel always pleasant and very little wait time for delivery to airport and pick up from airport.

Your service says it all, thanks park N fly

Door to door what could be better than that!!!

Ride immediately to airport. Drivers are very nice. Pick up wait no more than 5 minutes and our flight was delayed. The service is very impressive! I never worry if my car is safe when I'm on vacation. I love this place! ❤️

24 hour shuttle service

Efficient and reliable service.

Kind and courteous drivers. We forgot one piece of luggage on during a departure and they were quick and able to get it to us before we left.

Convenient location. Helpful and friendly staff Reasonably priced. Nice loyalty program.

Secure parking, drop off and pick up services. Very courteous drivers!!!!!

Self Parking finally works with the new management!

Also there are enough shuttles that we don't need to wait for a long time at the airport to get picked up.

Good jobs guys!

Fast, easy, and convenient service

Reserved space online without problems
Van to airport was immediately at our spot
Driver was pleasant and efficient
Van promptly available upon our return

Excellent prompt service with parking and with airport pickup

Online scheduling. Friendly employees. Quick and easy access to/from Midway Airport.

Ease of booking, GPS tracking for shuttles, fast and easy pickup from the airport

Professional and timely.