ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
4402 S. Danville
Abilene
TX 79605
United States
  • Phone: (325) 692-1892

Average rating: 9.3 out of 10 based on 561 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 18, 2015 — Rated 10 out of 10 by K.D. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

They performed a thorough and efficient job cleaning my carpets and with great customer service.

Report a concern   February 10, 2015 — Rated 10 out of 10 by A.I. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

Friendly customer service

Report a concern   February 10, 2015 — Rated 10 out of 10 by R.B. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

promt effiecent

Report a concern   February 5, 2015 — Rated 10 out of 10 by C.A. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

He did a very thorough job.

Report a concern   February 2, 2015 — Rated 9 out of 10 by R.O.N.K. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

The receptionist and tech, Jason, were very accommodating and professional. Jason did a great job! Our carpet looks so much better!

Report a concern   January 30, 2015 — Rated 9 out of 10 by D.G. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

I was very pleased with the work and the way it was done. I have had a couple of ink spots reappear.

Report a concern   January 30, 2015 — Rated 10 out of 10 by T.T. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

Very punctual, always on time. Also, very courteous and respectful of your property and belongings.

Report a concern   January 28, 2015 — Rated 10 out of 10 by K.O.D.G. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

Very good cleaning service.

Report a concern   January 27, 2015 — Rated 10 out of 10 by C.C.C. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

The techs for so focused on the details of cleaning. They were extremely professional.

Report a concern   January 24, 2015 — Rated 10 out of 10 by D.B. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

excellent employees, Thanks Jason Hunter for a great job

Report a concern   January 23, 2015 — Rated 10 out of 10 by J.O.M.H. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

Professionalism

Report a concern   January 18, 2015 — Rated 10 out of 10 by L.C. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

THIS WAS THE BEST CARPET CLEANING I HAVE EVER HAD. DANIEL WENT ABOVE AND BEYOND THE CALL OF DUTY. HE CHECKED WITH ME BEFORE HE CLEANED AND TOLD ME EVERYTHING HE WAS GOING TO DO. HE PUT DOWN A SPRAY AND CLEANED IT UP WITH HIS MACHINE THEN HE PUT ON CARPET PROTECTOR AFTER HE RAKED THE CARPET. HE PUT A FAN ON MY CARPET TO DRY IT FASTER. HE WALKED ME BACK THROUGH THE HOUSE FOR ME TO APPROVE ALL HIS WORK. HE WAS VERY POLITE AND HELPFUL AND LISTEND TO ALL MY CONCERNS. I WISH ALL PROFESSIONALS WERE AS KIND AS HE IS. TELL HIS BOSS TO GIVE HIM A RAISE. THIS WAS AN OUTSTANDING EXPERIENCE TO ME AND I WILL RECOMEND YOU ALL.

Report a concern   January 15, 2015 — Rated 9 out of 10 by J.L.E.S. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

prompt

Report a concern   January 15, 2015 — Rated 9 out of 10 by S.M. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

You were prompt and cleaned up after the job very well

Report a concern   January 11, 2015 — Rated 10 out of 10 by J.O.M.L. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

Technician that came to my house was very thourough, and he answered all my questions. I was very pleased when he was finished. He removed all of my stains and asked if I had any more area concerns before he left. The price was a little high but his profesionalism made it a little easier to pay.

Report a concern   December 11, 2014 — Rated 10 out of 10 by J.O.S.A. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

Personable, dependable people

Report a concern   December 3, 2014 — Rated 10 out of 10 by J.P. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

Our guy worked fast efficient and did a very good job. He was knowledgeable about what he was doing. Very pleasant experience.

Report a concern   November 25, 2014 — Rated 5 out of 10 by M.B. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
How did we disappoint you and what can we do to make things right?

When my carpet dried it was almost crunchy.

Report a concern   November 25, 2014 — Rated 10 out of 10 by D.A.G. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

Great job, professional techs

Report a concern   November 12, 2014 — Rated 10 out of 10 by A.M. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

Great customer service

Report a concern   November 12, 2014 — Rated 7 out of 10 by G.M. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What could we do to improve?

When I called to schedule the appointment, you gave me an estimate for the rooms I told you we had. When you got there, you said you would have to charge extra because we had "hallways." Seriously???? Don't most houses have hallways??? When I scheduled the appointment, no one asked me about hallways. I thought that was ridiculous. Then they tried to talk us into doing some sort of protection on the carpet for $100 more, but said it wouldn't be guaranteed against pet stains. How much good would that do us? None.

Report a concern   November 11, 2014 — Rated 10 out of 10 by D.E. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

Good results

Report a concern   November 6, 2014 — Rated 10 out of 10 by D.W. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

Thanks for taking such good care of my home.

Report a concern   October 21, 2014 — Rated 10 out of 10 by P.C. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

Your explaining the process and going the extra mile to remove odors & stains

Report a concern   October 18, 2014 — Rated 10 out of 10 by T.J. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

I like that the communication is excellent regarding appointment arrival time. The tech, Daniel, was knowledgeable and respectful. I trusted him. When John Christian came by, he provided good information for me and helped me afford to add a couple of things that Daniel had suggested. The carpet looks amazing. I couldn't be more pleased.

Report a concern   October 9, 2014 — Rated 10 out of 10 by H.G. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

knowledgeable staff. spent extra time getting as much out of floors as possible.

Report a concern   October 9, 2014 — Rated 9 out of 10 by R.O.C.E. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

very professionable, friendly and great result

Report a concern   October 7, 2014 — Rated 10 out of 10 by G.M. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

clean and courteous

Report a concern   September 29, 2014 — Rated 10 out of 10 by C.P. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

Fast service

Report a concern   September 29, 2014 — Rated 10 out of 10 by L.O.C.B. ServiceMaster A-Town/Hi-Tech Cleaning & Restoration
What do you like about our residential cleaning services?

I appreciate the call to tell me you are coming and that you arrive promptly at the designated appointment time. Your workers are efficient and do not waste time. One item for improvement: being a professional woman (older than the young man who serviced our carpets), DO NOT refer to the customer by pet names such as sweety. I don't like those intimate references from either sex at any business establishment. This is a professional, business encounter and those are inappropriate. Please do not get me wrong; the young man did an outstanding job but this is a small area of improvement.


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