3232 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good food and great customer service
Love the variety on the menu - something for everyone in my family including the kids! Always a fun atmosphere and my husband can usually find a baseball game on one of the many tv's in the restaurant to watch!
WE love wings.
The food and service
We were told by the GM that all burgers had to be cooked well done because it's the law in NC. When I canceled my order when told this I was given a gift card being told by the GM that your company can not refund credit cards. After all of this I was given someone else's order.. I know the law in NC was done away with in 2012 so either there is some training issues or plain dishonesty
Friendly service, great food
The great customer service
On the Togo order My sweet potato fries were burnt to a crisp so I didn’t realize it until I got back home.
Food, Staff
Atmosphere and food
The wings and ranch are the best!
The service,& Food is Great. I always recommend this is Good EATING ! To my friends.Take- out services are Great when we don't have time to dine in!! Thanks for servicing US. A SATISFIED CUSTOMER! Please don't share my name! For feedback survey& Company only! Thanks Again!!!
Friendly staff, and always super yummy food! Hot and fresh every time, they’re always willing to make our meal perfect.
They cook the wings the way you ask!
Good job
Food was good and service was excellent.
The foods is always good and the staff is always friendly
Kids night and fast service
Server was very nce but service was a little disjointed last night. Got food but no set up -- plates, napkins, dressings, etc. That came later piecemeal. Wings were good and as ordered. Chips were good quailty but not hot and barely seasoned. Also i was concerned about the low sanitation rating.
I love the large selection of flavors that each can be tailored to the appropriate amount of heat. You cook the wings to the perfect level of done-ness - not under- or over-cooked. You are much better than the other, larger national chains.
We keep going back because our service is always top notch. We always have Tina and she is the best. Food isnt bad either :)
Good stuff
Atmosphere and wings!!!
Great food, fell in love with your dry rub flavors. Enjoyed kids night. Fun environment.
Great atmosphere....great flavors for wings, although I do wish the wings were a little bigger......love the remodeling of restaraunt, much better flow to the place now.
This last visit was good. The two times before were not a good experience. Food wasn’t fresh and service was below par. Will definitely come back. But will be cautiously optimistic.
East Coast Wings is THE BEST! My absolute favorite!! The food, the service and the price; the perfect combination!
Food and service is always great.
I LOVE MANY THINGS ABOUT ECW in STATESVILLE, NC, so here are a few reasons why.....
* The food is DELICIOUS!! (My favorites are the hot wings, cheese sticks, and the tuna crisps!)
*The ENTIRE staff is AWESOME, FRIENDLY, and always willing to PLEASE!! =)
*The manager, Linda, at our local ECW in Statesville is the BEST!! She always goes above and
beyond expectations, and she makes sure that all her customers are always satisfied!!
*The outdoor dining with 2 BIG TV SCREENS!! My local friends and I love going there to watch
the NFL games, drink adult beverages (always reasonably priced! ) and in the summer, we all
enjoy just meeting at ECW and having a great time!! =)
Great food and service.