based on 3253 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Sorry wait staff was disrespectful
Very nice waitress. Food was good too
The food is great but my order usually has to be fixed
All their food is realllyyy food no matter when you go and the staff is always friendly.
Let people get a different sauce for every 5 wings without a crazy up charge. You got a ton of amazing flavors, let folks have a lil of them all.
Since the remodel of the location, there has been turnover in the wait staff and they are not as responsive as the previous members. Not sure why the previous wait staff left the restaurant, but they are missed.
Fast service, great customer service, and great atmosphere
Tabby is the best bartender in town! We go every Friday afternoon and she takes really good care of us! I wanted a special mich ultra golden in there and she was able to provide us with our favorite beer! Thanks for our Good Friday’s at East Coast Wings Grill!
Food was delicious, service was excellent!
The waitresses that we've encounted the past 2 times seem so unhappy and unpleasant. It's almost as if they just want you to sit down, order, eat really quick and leave quickly and expect a big tip. So sad, considering the food is so great!
Waitress was very friendly and the food was excellent
It's like stepping into an ongoing episode of Cheers: great food, fun crowd, and everyone knows your name!
Much better sized
sometimes i go eat in the restaurant and i found hair in my food.🤷🏻♀️
Delicious cheeseburger and great service.
Good food, nice environment and today an exceptionally server
Fast service. Friendly. And the food was great!
Everything
Listen to Steve
The food was prepared well and the service was great.
Freshness and variety
I loved the food. Our server was very personable
Sorry wait staff stephanie
Rachael is such a sweetheart. She is professional, yet friendly, and ever so engaging. There are four of us who are semi-regulars at ECW. Rachael brought out our usual drinks with lots of extra lemon and carrots/celery right after we sat down and BEFORE we ordered. Now that's service with a fabulous personal touch. Our meals were exactly as ordered and tasted wonderful. We will continue as customers.
Kelly out server was outstanding! ❤
The atmosphere, our waitress was excellent in every way, food was excellent.
I don't usually stay and eat but when I do, it is always great!! Recently, I placed an order To Go and it was SO good, that I placed another To Go order the very next day!! Love East Coast Wings!!
Friendly staff, good, fast food
The staff for the most part are nice. The atmosphere and decor are really cool. Food is awesome. If you ever get rid of pub pretzels I'm not coming back.
Faster serving times... last 3 visits we have had to wait over 40mins for our food