based on 10438 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I ordered wings to go on Tuesday and the wings were too salty.
I asked for tomatoes on the side. No tomatoes. When I walked in to get my to go order, the lady looked at bag sitting there and told me it would be a few minutes. Young man then comes and asks me about 5 minutes later. Picks up same bag that was sitting there and it was mine. Why could she not check me out?
good service
TOP TIER! I ENJOY THE ATMOSPHERE, I GO EVERY WEEK TO DINE IN.
enjoyed the halloween $5.00 off coupon. always good food and service at Kingsport TN East Coast Wings.
Great Customer Service and great food.
Our server was very friendly, the food was delicious and we didn't have to wait long for our food
Food was prepared on time and as ordered. Customer service was friendly efficient.
Food is always good. I always just sit at the bar, and the folks behind the bar are always great.
Service was great and the food is excellent .😊
My boneless wings were so overdone they were to hard to eat. I know it's not usually like that but I was very disappointed.
We usually dine-in at East Coast Wings so we just had our first take-out and it worked out great - food was prepared exactly right.
Great food, atmosphere, and customer service!
Our waitress Brea did a super awesome job! Friendly and took good care of us.
Friendly atmosphere
You’re getting better. At least now my order is mostly right when I get it. Stop putting the ranch and blue cheese in the box with the wings, it makes it hot and gross. Also, you need more for larger orders. I only received one small blue cheese for 15 wings.
Great wings but inconsistent and order gets messed up frequently. Wings I ordered this time were dry, over fried, and lacking in sauce. When the wings are good they’re great. But the orders are often not followed correctly which is disappointing.
Great service and good food
Good food
My sandwich was not made as i requested. I asked for no mayo and it was all over the chicken and bread. They also forgot the lettuce and tomato.
It was horrible first the waitress was seriously unattentive to what needed to be done for instance my daughter and friend sat at the table with empty drinks for over 10 minutes and we were the only people in the restaurant. We were given plastic silverware for dinning in. We weren’t given napkins and when we asked we were given two for 8 people. Our food came came out incorrect because the waitress made assumptions my friends ordered their wings with sauce on the side instead of on their wings then they brought my families out naked as well. Then when we got our two separate checks they were incorrect I was charged for 6 sauces and I only got 3 on my 25 boneless wings which I was told came with the wings and the manger came out argumentative with us about our checks. They had to reprint 6 times before they kind of got them right. The waitress argued with my friend stating her son ordered a soda when he hasn’t drank soda in 12 years of being alive and he doesn’t like soda the waitress had the nerve to tell my friend she was lying. The guy cleaning off the tables smelled like weed. We were rushed out of the restaurant. It was HORRIBLE!!!!!
The food tasted great. The staff was attentive and courteous.
Food was great and the service fast.
Chicken wrap excellent
The food is great!
The new sauce Tajin
I believe you are doing fairly well, I had stopped eating out at restaurants without a drive through pickup window during covid.
I didn’t even get my food!
The service was wonderful!
I ordered extra blue cheese and didn't receive extra blue cheese!!!