based on 209 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Doug loves going to Sylvan. He has not complained one morning about getting up and out the door. The best news is he is improving at a steady rate. To me that means the teaching staff is friendly and encouraging but at the same time he is required to do his work.
The staff are very knowledgable about what it takes to get the progress we want to see. Yes I would definately recommend Sylvan.
We love how you take time with each family to talk about the specific needs for their child. I also love how much my kids actually enjoy going to Sylvan. They even, at times, look forward to it!!
My son has an IEp and they still wanted to charge me to test him. The IEP explains everything.
Hi Alicia,
I understand your concern and why it might seem like we could use IEP information from the school. An IEP gives us an idea of where to begin, but in order to have the most current information regarding any student's skills, we need to do testing before we begin classes. This allows us to create a program specifically detailed towards the student's needs. Some IEP's are general or have been set up months before and therefore don't reflect skills the student may have learned in the mean time. We did offer you a discount of 75% off of the regular testing price based on your concerns. Please feel free to contact me if you have any questions. Our intention is always to create an up-to-date personalized program for each student.
Regards,
Darcy
After 72 hrs Sylvan was unable to bring our son up one grade level as promised by their adds.
At this time, I can't think of anything. My daughter's conference and report card will tell me what we need to work on.
The guarantee that my student will improve one full grade level from that at which she currently stands.
Positive learning environment, and build confidence with the students.
The teachers are obviously experienced professionals and know how to work with all ages and types of kids.
The program is custome fit for each individual child.
Saw a commercial guaranteeing 36 hours/1 grade level advancement.... So, why is it going to take 150+ hours with no guarantee she will even pass current grade level Algebra?
The services and people work there they are really good
This should be offered thru public schools.
Very true Susan, that would be the idea situation, and we would LOVE to partner with the schools so that all kids could have the individual help they need.
We like the range of times in the schedule. We like the frequency of the progress report meetings. Our son likes that if he's having a problem understanding the teaching methods of an instructor he can choose ti not work with that instructor in the future. Every time we have met with the director we have seen our son's progress and it has been showing in his schoolwork as well.
At this point my child has not been attending Sylvan long enough for me to give a fair judgment.
Thank you for your response Karen. I was glad to hear from you that he is comfortable here and is feeling confident in his homework.
So far I've been happy with the services, but I have not had my child that long in the program to give a low or high rating.
I didn't know how to help my son. Sylvan worked with him to develop prioritization and study habits. Now, he's up to date on his school assignments and doing well with far less stress. Thanks SYLVAN!
Invite parents to sit in on a session where the teacher is working with their child. As a parent I have no clue of what takes place during a tutoring session and what I should be reinforcing at home.
The one on one quality time spent with students. The ability to get a tuition loan with a low interest rate made a big difference.
more information online would have been helpful
Staff work with parents and student.
You are kind and try to listen to parent's opinions.
Not enough one on one attention.
THe personal attention my children get. I like how all the senior staff really know about my children. I can talk to any of them about how my kids are doing. One of my children improved over 3 grade levels in reading in one school year! SHe feels so proud of herself!
The One on One with my child, and the availabilty of having a teacher right there for him.
Our grandson has made wonderful progress at Sylvan. The individual attention and the encouragement they give have help our grandson with is self-esteem and feeling better about himself. Thank you!
I like that you adapt to the needs of the student. If one teacher isn't working I am comfortable in letting you know. I also like how often you meet with me to discuss my child's progress.
Personalize services that they provide. I love it really nice staff specially Darcy and Morgan they will listen to you for any question or concern that you may had. I feel that they listen to you and your kids needs they really help you that phylosophy of education is really focused in growing kids capabilities and development skill I will recommend this program to anyone that I know thank you.
The freindly environment and the detail attention given to my son. I'm very happy that he enjoy his experience with Sylvan Learning.
It focuses on the area that our child most needed some help
Jillian is working at improving her math skills, and sticking with it.