Customer Testimonials
I like the goal setting and regular feedback regarding goals. The extra tutoring is helping to boost my daughter's confidence.
You followed through on what you told me when I first brought my child into Sylvan. My child is closer to her grade level education wise then when she started.
Thank you.
The teachers and administrators are very attentive of the children's needs.
We have been involved with Sylvain for over two years. My daughter has a hectic schedule with many sports. Sylvain has been more than accommodating to allow her to change times and dates on several occasion. The detailed reports keep me informed of her progress. They have also been in contact with the teacher at her school. She has gained confidence in her academics and rarely complains about going to Sylvain. She knows that it has helped her.
availability, flexibility, results
The one on one tutoring.
All tutoring services offered by Sylvan.
everything is very structured and organized, you know what is going to be learned and when.
Very professional...
Professional and organized.
Wonderful staff that listen to you and respond to concerns and questions. My son appears to be learning and improving his skills in Math, hopefully this will be reflected in his grades in grade 10 Math.
Sylvan helps our daughter to fill in the gaps she has in her learning.
These gaps are the result of several years of absence seizures.
We have only been engaged in the Math support, and it appears to be working and my son's knowledge and marks have increased. I would prefer if the testing and updated assessments could be run first thing in the morning in order that the students do not miss as much school.
They are understanding and meet my needs and questions. My son feels comfortable with the teacher.
Responsive staff. Caring and concerned staff. Take my daughter seriously and treat her with kindness and respect.
The person we met was couteous and understanding. The hours we requested were available and my son is more confident when he does his homework.
I like the knowledge, friendliness and committment to better education. The positive attitude with the children and parents goes a long way.
1. Very perfessional when dealing with clients.
2. Working with parents to understand and assist their childs needs.
3. Flexible times.
4. Knowledge of the teachers and their one on one teaching.
5. Always there to assist a parent who requires information or clarification. (I like the open door concept.
The one on one teaching, and the great instuctors.
reliable, consistent, responsive
Qualified teachers with low ratios to students; I really like the one on one attention for teaching. Flexible hours also helps.
Feedback is timely. Areas of student weakness are targeted and a solid foundation is laid.
I like the friendly and helpful additude of your staff. Positive and self estime boosts the children get from attending Sylvan.
Very professional.
They really take the time to make sure that mi child understand the concepts before moving further. We can see a lot of progress since he's been attending Sylvan.
1. It is working.
2. Lisette is very approachable (Kanata location) regarding any questions we have. She listens -which may seem small but it is very important when you have been feeling ignored by the school system for so long.
3. My son does not complain about going. He knows it works.
4. It works. He just texted me his first 'pop" math quiz mark.10/10.
my child has improved their attitude and is enjoying learning
Your positive attitude and flexibility.
* Staff are knowledgeable and can explain concepts
I am most happy with the friendliness of all who work at Sylvan. They are approachable and accommodating. Always very helpful. My daughter has never said she does not want to go to Sylvan unless she is burdened with a ton of homework. She gets along well with the teachers and finds there learning strategies very helpful.