West Division
5455 Lees Summit Road
Lees Summit
MO 64064
United States

Customer Testimonials

Report a concern   April 24, 2017 — Rated 9 out of 10 by D.B. West Division
What do you like about our services?

Thanks to your services, I have a weed free yard. I was never able to keep up before I started using your services.

Report a concern   April 24, 2017 — Rated 10 out of 10 by B.B. West Division
What do you like about our services?

Techs were very apologetic for late arrival. Very professional and pleasant (Nathan & Jennifer). I like that there were two techs because sprinkler control is in the basement and it avoided one tech having to go up and down to determine if all sprinkler heads were properly working. They communicated via walkie talkie and got the job done.

Report a concern   April 24, 2017 — Rated 10 out of 10 by E.T. West Division
What do you like about our services?

Friendly,knowledgeable

Report a concern   April 24, 2017 — Rated 10 out of 10 by K.M. West Division
What do you like about our services?

My Tree & Shrub technician, Allen Meadors, was beyond helpful today. He took the time to address my concerns, provide quotes, treat all items, and even educate me on my tree and shrub landscaping. He went above and beyond to walk the yard with me over NRS fungus in the yard and truly provided exemplary service.

Report a concern   April 24, 2017 — Rated 10 out of 10 by J.S. West Division
What do you like about our services?

You have weeds under control at my rental properties for the first time ever! Thank you.

Report a concern   April 24, 2017 — Rated 10 out of 10 by C.O. West Division
What do you like about our services?

You stand behind your services. The techs are always on time.

Report a concern   April 24, 2017 — Rated 10 out of 10 by M.D. West Division
What do you like about our services?

My grass looks awesome. Just a few rogue dandelions. Came back to fertilize back yard when requested.

Report a concern   April 24, 2017 — Rated 10 out of 10 by C.G. West Division
What do you like about our services?

You are reliable

Report a concern   April 24, 2017 — Rated 10 out of 10 by A.B. West Division
What do you like about our services?

the Beautiful Thick Healthy Green Lawn that everyone compliments me on. Thank You!!!
The Servers are so knowlegeable and kind too.

Report a concern   April 24, 2017 — Rated 9 out of 10 by D.B. West Division
What do you like about our services?

You call ahead so we know when you are coming. Do a fairly good job. Sometimes the granular fertilizer is all over everything including the steps.

Report a concern   April 24, 2017 — Rated 10 out of 10 by R.S. West Division
What do you like about our services?

Professional and friendly staff, and EFFECTIVE services. Like the fact that my technician will always take a moment to answer any questions or concerns that I might raise.

Report a concern   April 24, 2017 — Rated 10 out of 10 by B.P.S. West Division
What do you like about our services?

Our yawn looks fantastic

Report a concern   April 24, 2017 — Rated 10 out of 10 by T.C.F. West Division
What do you like about our services?

I like that I can trust to have the lawn serviced as it should be serviced. However, I would like to have Zach Swanson (Branch# 5034) return and retreat for broadleaf. I've had a lot of tree seeds sprout in the rear yard.

Report a concern   April 24, 2017 — Rated 9 out of 10 by D.S. West Division
What do you like about our services?

Dependable

Report a concern   April 24, 2017 — Rated 10 out of 10 by A.D. West Division
What do you like about our services?

Happy with the condition of my lawn and trees

Report a concern   April 24, 2017 — Rated 9 out of 10 by K.N. West Division
What do you like about our services?

Would like to say thank you to our lawn specialist (Andrew Martens) for doing such a great job! I also want to thank the people working the customer service department. They are always helpful and nice!!

Report a concern   April 24, 2017 — Rated 10 out of 10 by C.M. West Division
What do you like about our services?

My specialist, Mr. William Vinson, is professional, personable and knowledgeable. I appreciate the care he takes to our property and the excellent service he provides. Although we don't often see one another during his scheduled visits, I trust him to treat my lawn as though it were his own. When we do happen to see one another, he always greets me with a smile on his face, shakes my hand when he leaves and thanks me for my business. Employees like William are the reason I keep my business with TruGreen.

Sincerely,
Name removed
Customer of William Vinson

Report a concern   April 24, 2017 — Rated 9 out of 10 by R.H. West Division
What do you like about our services?

Last year (2016) I was going to drop your service because of very shoddy service. I am retired and usually here when the specialist comes. That year on 3 different occasions I was sent a bill for services never done because I was home at the time the specialist was suppose to have been here. I already had my mind made up that that was going to be my last year. I would no longer use trugreen as my lawn service. Then on the last couple of visits I got a new specialist by the name of Carlos Scroggins. That man is a saint. He does what he is suppose to do. He is very friendly. He does not cut corners because he is running late for the next job. The only reason that I am still with your company is because of Carlos. If he ever quit or was no longer my specialist I would probably find another lawn service. His service that he performs is what is suppose to be done.

Report a concern   April 24, 2017 — Rated 10 out of 10 by E.K. West Division
What do you like about our services?

It may sound cliche, but I can see the difference in my trees, shrubs, and most of all, my roses since I started having TruGreen spray them. I am very happy for this change and I know I can count on this service to take care of my yard in a most efficient and courteous manner.

Report a concern   April 24, 2017 — Rated 10 out of 10 by J.H. West Division
What do you like about our services?

I appreciate the service provided by the excellent techs.


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