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Customer Testimonials
Lansing, MI customer service
Always get notified about service and what’s been done
Courtesy and professionalism
TruGreen's consistency year after year. Call or text for the next application so I know when to expect service. Thank you!
Steve
Alisha and Brandie did a wonderful job on the trees and shrubs. Both are very friendly and personable.
Rieley did a great job on the aeration services today. I actually see the plugs.
Darwin Fletcher was very informative and polite. Darwin explained the process to me and answered all my questions.
It’s always a pleasure to speak with Lawrence. Very Knowledgeable and friendly.
TITUS MEYERS is very professional and a hard worker. Thank you.
I have only been with your company for 9 months so I don’t have a lot to offer.
I do appreciate the notification of when the service will be applied.
I like the way you are concerned about our satisfaction with our service and try to correct any issues quickly.
Robert is an awesome representative for Tru-Green! Excellent communication and kind!
The technician who provided our most recent service was knowledgeable and cordial. Our lawn is looking healthy overall. Thank you.
However, we didn't receive any advance notice (email or text) of the day and approximate time the technician would be arriving at our home. This courtesy would be appreciated so we are aware to keep our dog inside our home at the time of service.
Also, knowing our TruGreen applications schedule is helpful so we can advise our lawn mowing crew not to schedule that service on the same day as our TruGreen service.
We love Daniel K, our tree and shrub specialist (Branch # 5678). He has been wonderful for years. Unfortunately, he is retiring after 26 years. I hope you plan on honoring and rewarding such a loyal and skilled employe.
First name removed and Penny Last name removed
Matthew Godwin treated my lawn today. He is a very friendly and professional employee for Trugreen. He always tells me what he is going to apply and how it will affect my lawn.
Lawn looks great - that's the most important thing. Dion Saunders did a thorough job this week and all your staff has been responsive and professional.
The grass looks good when treated, even though the homeowner is working against me with all the junk everywhere.
quick knowledgeable and efficent
Ease and quickness
good service - great looking lawn - always fixed any problem fast and correctly.
happy with service I receive every time they come.
Results!!!! The best reason about Tru Green services. I may or may not need to retreat a weed control application. They are gladly willing to do this for my lawn. This makes me happy.
Punctual and advance notice
I would like to recognize Deonte W. at branch #5767 for the great job he did with aeration of my lawn today.
Thank you for helping keep our lawn in great condition.
Quick and easy for us, good notification ahead of time so that we can be ready and not mess it up. Seems to be working well.
Today Tyler Pait was courteous and helpful in getting started and treating our lawn.
Great customer service from start to finish.
Bart Thompson spoke with me first before spraying. Protected the bird nestngs in my other shus and bushes.
Considerate.
Jeramiah is the best. Very professional, knowledgeable and personable. He should be promoted at the first opportunity!
The grass looks beautful. Grass grew back where there were bare spots
Trugreen employee was very helpful and took care of the trouble spots.
Definitely making a difference with my lawn.