Customer Testimonials

Good reliable service, lawn looks good

Excellent work & reliable.

Appreciate the constant feedback on the condition of our lawn and recommendations for improvement.

Your company has created 3 great lawn for me over the last 30 years.

You always honor my requests and concerns.
Also, your staff are unfailingly courteous, competent, and friendly

Good service, last year's lawn never looked better

The services are professionally designed, managed and explained.
My property is a little complex (different fenced areas with special entry) and the crew handles it very well. I am always made aware when the services will be done.
The difference in the yard, bushes and trees is amazing. I won't use anyone else.
Dr M

After a VERY confusing problem with my account, several phone calls, and lots of my time, Elizabeth in Residential billing at the Rochester branch, and Casey the Regional Commercial Rep, they were able to figure out the mix up and straightened out my two accounts. Somehow they were flipped around. My residence was listed as my commercial property, and vice versa.

Both Elizabeth and Casey were VERY helpful, knowledgeable, and friendly. They resolved a complex situation that I never knew existed, and every time I called to pay my bill(s) online, I kept getting routing back and forth between residential and commercial. It was VERY frustrating. So THANK YOU Elizabeth from Rochester office, and field representative Casey from Maine, for fixing this problem and saving me a lot of aggravation in the future. They BOTH deserve a raise!!

TruGreen does a very professional job with our lawn. We Thank you!

Employees listed to what I wanted

My lawn almost always looks great and it is usually the greenest on my street. Thank you

You are generally always on time and quick. What is missing in your email notice of upcoming visit is what exactly you will be applying on that visit.

My lawn looks thick, plush, and green with few weeds, which is notable since all my neighbors have tons of weeds.

At the current price point I’m very happy and this is a good value. If the price goes too high it would still be a good product/service, but the overall value would be less… and money is tight!

Always on time, knows what my lawn needs to keep it looking its best.

THE ADDITION OF BRIANNA SADEWASSER (COMMERCIAL ACCOUNT SPECIALIST) TO YOUR "TRUGREEN TEAM" WAS AN EXCELLENT CORPORATE MOVE. EVERY INTERACTION I HAVE HAD WITH BRIANNA HAS BEEN POSITIVE. BRIANNA'S FOCUS AND ATTENTNION TO DETAIL ARE REMARKABLE. I QUESTIONED THE ADDITION OF WEED CONTROL FOR DRIVEWAY PAVERS...AND WITHIN A WEEK, BRIANNA ESTABLISHED A 'NEW CONTRACT' TO COVER THIS ISSUE. BRIANNA'S COMMITMENT TO PROVIDE "EXCELLENT CUSTOMER SERVICE" IS OUTSTANDING. BRIANNA ALSO HAS A MARVELOUS ABILITY TO MAKE EVERYTHING "PERSONAL" BY MAKING THE CUSTOMER FEEL "UNIQUELY IMPORTANT." TRUGREEN IS FORTUNATE TO HAVE SUCH A VALUABLE MEMBER ON THEIR TEAM.

Very professional and excellent communication.

They get the job done.

Excellent Specialist today in my yard... NICK... please send him here in the next service

Bill Fitson was great but Jonathan is awesome too. Really like him.

Complete, on time, and personable technicians.

Lawn was done 8 days ago looks like a golf course , weeds are gone , looks outstanding

I wanted to write in to give high praise our two service technicians on today's service. Tommy White and Anthony Sanders are the best! They are both very friendly, detail-oriented and knowledgeable about what they do. Great job on our aeration and lawn treatment gentlemen! We appreciate your hard work.
Chris and Katie Roberts

Giving this a 10 for the
Mineola branch as they have great customer service.

The work I previously rated poor was not done by them it was the other office.

The services you provide add an extra touch of lawn care that I wouldn't be able to do. I especially appreciate the tree and shrub service and the mosquito prevention.

Reliable and good results.

Results

Roberts work ethic.

Austin came and did my first service. He was friendly and listened to my questions and concerns regarding my bees and if the treatments would harm them. He answered the questions he knew the answers to and asked his supervisor for those he didn't know and passed those answers along to me before he left. I was happy with the service.

Thank you Austin!

I like that we receive advance notifications about the various lawn, trees and bushes, and mosquito spraying services.

Very good compnay to do business with