TruGreen
8145 Troon Circle, Suite H
Austell
GA 30168
United States

Customer Testimonials

Report a concern   May 2, 2018 — Rated 10 out of 10 by M.F. Your TruGreen Branch
What do you like about our services?

Yard was aerated today by Demitrie Derisma and an associate. They did an excellent job. Came to my door, introduced themselves and explained what they were going to do. We looked over the perimeter of my yard and they began the aeration. I did notice that they had two different machines. Although both machines did a good job it appeared to me that the larger one, a Turfco TurnAer XT5 was more effective. Again they did an excellent job.

Report a concern   May 1, 2018 — Rated 10 out of 10 by E.S. Your TruGreen Branch
What do you like about our services?

Your workers

Report a concern   May 1, 2018 — Rated 9 out of 10 by D.G. Your TruGreen Branch
What do you like about our services?

consistent with service

Report a concern   May 1, 2018 — Rated 10 out of 10 by D.S. Your TruGreen Branch
What do you like about our services?

The recommendations

Report a concern   May 1, 2018 — Rated 10 out of 10 by G.T.J. Your TruGreen Branch
What do you like about our services?

I liked that my service specialist, Clifton Brown, always knock on the door and explain what service he will be providing during the visit. I also like the detailed messages left about my lawn care.

Report a concern   April 30, 2018 — Rated 9 out of 10 by T.B. Your TruGreen Branch
What do you like about our services?

Reliable service good results

Report a concern   April 30, 2018 — Rated 10 out of 10 by A.F. Your TruGreen Branch
What do you like about our services?

Specialist will listen to your concerns and make suggestions. They always ring the bell to let me know that they are here to service my lawn and listen patiently if I have questions or concerns.

My Specialist, Clifton Brown suggested that I cut my grass right away to augment the treatment.

Report a concern   April 29, 2018 — Rated 9 out of 10 by Roderick Jones Your TruGreen Branch
What do you like about our services?

I have weeds that I have never had before. I think the weed killer needs to be redone.

Report a concern   April 29, 2018 — Rated 10 out of 10 by Jerry Williams Your TruGreen Branch
What do you like about our services?

John Graves did an outstanding service on my yard. He is the first specialist to spend more than 10 minutes servicing my yard, since I've been with TRUGREEN. He knocked on my door, introduced himself and was very polite. "GREAT CUSTOMER SERVICE".

Report a concern   April 27, 2018 — Rated 10 out of 10 by D.D. Your TruGreen Branch
What do you like about our services?

Professionalism of technician, always positive attitude.

Report a concern   April 27, 2018 — Rated 10 out of 10 by D.B. Your TruGreen Branch
What do you like about our services?

I love that there are alternative ways to be informed about the status of the specialist' arrival. I use the app and it works great! Also, I also appreciate that the specialist rings the doorbell to let us know that he has arrived. The specialist, Gregory A., who came today; 4/27/2018, to apply our first Mosquitoes Defense treatment was very professional and friendly. He was very patient with the few questions my husband and I had regarding the application and he also provided us with some good preventative measures we should take to help minimize the presence of mosquitoes.

Report a concern   April 27, 2018 — Rated 10 out of 10 by J.S. Your TruGreen Branch
What do you like about our services?

The price was right. Received a phone call the day before our service was to begin. Our tech specialist, Sharod Grant, was very personable, very knowledgeable, and very thorough!

Report a concern   April 27, 2018 — Rated 10 out of 10 by J.P. Your TruGreen Branch
What do you like about our services?

We are pleased with our service. Our technician, Corey Johnson, knocks and lets us know he is servicing us and asks if we have any problems .

Thanks,
Sandra Last name removed

Report a concern   April 26, 2018 — Rated 9 out of 10 by Catherine Snow Your TruGreen Branch
What do you like about our services?

Our grass is healthier, when we use True Green services. It is well worth it.

Report a concern   April 26, 2018 — Rated 10 out of 10 by M.T. Your TruGreen Branch
What do you like about our services?

Anthony Johnson did a great job on 4/25/18 spreading the fertilizer,however i wished it was weed killer.

Report a concern   April 26, 2018 — Rated 10 out of 10 by J.G. Your TruGreen Branch
What do you like about our services?

The Specialists that service my lawn, Randall Powell, has certainly shown that his is thoughtful, capable, and dedicated in doing an awesome job on my lawn. He takes pride in his job! I have requested that Randall be my permanent lawn care specialists, because he is pleasant and show respect for me as a customer.

I am thankful for the fact that when I call TruGreen with an issue or concern, you have addressed them professionally, and in a timely manner.

Report a concern   April 26, 2018 — Rated 10 out of 10 by A.S. Your TruGreen Branch
What do you like about our services?

I love the way me front yard looks however I need to have a change to the back of my house. My technician informed me that the grass in the back needs to have Manor instead of what is used in the front. Please have him return to re-treat that area. BTW - Sharod Grant was very informative and helpful in describing the differences between the grasses and what they need to thrive. Thank you in advance for your attention to this request.

Report a concern   April 25, 2018 — Rated 10 out of 10 by B.J. Your TruGreen Branch
What do you like about our services?

nice employee

Report a concern   April 25, 2018 — Rated 10 out of 10 by J.K. Your TruGreen Branch
What do you like about our services?

Mike Grary knocked on my door to introduce himself. We spoke for a minute and he thoughtfully explained what he would do since this was our first application. I shared some areas of interest with him that he said he would focus on. Great technician.

Report a concern   April 24, 2018 — Rated 10 out of 10 by Lee Bolen Your TruGreen Branch
What do you like about our services?

Elvin Walls is doing an excellent job

Report a concern   April 24, 2018 — Rated 10 out of 10 by Jeri Griffin Your TruGreen Branch
What do you like about our services?

I would like to give a thumbs up to Specialist:77521 Mike Gary for the Mosquito application. He rang my doorbell, was very courteous and explained to me just what he was going to do. I have had the Mosquito application before, but no one ever took out the time to explain what to expect. He told me not to keep standing water as this draws mosquitoes. I was very, very pleased. Jeri Griffin

Report a concern   April 24, 2018 — Rated 10 out of 10 by J.C. Your TruGreen Branch
What do you like about our services?

Consistent. Notifies us when he has arrived and indicates treatment for that visit. Also notifies us of any instructions on our part (e.g. water the grass; cautions about walking on freshly treated grass). Great service.

Report a concern   April 22, 2018 — Rated 10 out of 10 by K.G. Your TruGreen Branch
What do you like about our services?

I feel the specialist Clifton Brown did a great job. He knocked on my door and answered my questions. Great Service.

Report a concern   April 20, 2018 — Rated 9 out of 10 by Phil Headley Your TruGreen Branch
What do you like about our services?

Today was my first trees and shrubs application this year. Your technician, Ross Blake was a real pleasure to work with. Courteous, professional, listens well and he seems quite knowledgeable. He alerted me to some shrub damage due to insects and showed me how he applied sufficient chemicals to stop it. What made me happy is that he assured me that the damaged areas would come back now that they have been treated. I was very pleased with Ross and his work. He is a credit to your organization. Phil Headley

Report a concern   April 20, 2018 — Rated 10 out of 10 by Derik Meeks Your TruGreen Branch
What do you like about our services?

Prompt and polite.

Report a concern   April 20, 2018 — Rated 10 out of 10 by M.B. Your TruGreen Branch
What do you like about our services?

First name removed G. was very professional and thorough. He introduced himself upon arrival and we discussed my concerns. The spray treatment was comprehensive and we are hopeful the biting insects will cease to bother us when we use our outdoor living spaces. Upon completion of his treatment, First name removed G. spoke with me again to review his observations, make a few recommendations and provide the completed service ticket.

Report a concern   April 20, 2018 — Rated 10 out of 10 by M.K. Your TruGreen Branch
What do you like about our services?

knocked on my door

Report a concern   April 19, 2018 — Rated 10 out of 10 by A.R. Your TruGreen Branch
What do you like about our services?

I love the fact that I don't have to be at home for the service appointment. I wish I could have been there for my first service (which was yesterday), but I work full time. That said, my service tech, Larry, left a hand written note and a very thorough report. SO awesome! Can't wait to get my lawn under control.

Report a concern   April 18, 2018 — Rated 10 out of 10 by Sylvester Hendrix Your TruGreen Branch
What do you like about our services?

Great Service! Jason Hernandez serviced my yard today (4/17/2018). He knocked on my door and was very polite.

Report a concern   April 18, 2018 — Rated 10 out of 10 by J.D. Your TruGreen Branch
What do you like about our services?

Ricky Duncan knocked on my door and left me some great notes!


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