TruGreen
110 Shortcut Road
North Augusta
SC 29860
United States

Customer Testimonials

Report a concern   August 3, 2021 — Rated 10 out of 10 by L.M. Your TruGreen Branch
What do you like about our services?

Great service and on time performed by dedicate professional technicians

Report a concern   August 3, 2021 — Rated 10 out of 10 by L.T. Your TruGreen Branch
What do you like about our services?

MY LAWN LOOKS GREAT.

One

Report a concern   August 2, 2021 — Rated 10 out of 10 by Rafael O'sheaf Your TruGreen Branch
What do you like about our services?

Good service, on time, weather permitting, and I always address my concerns about turf issues.

Report a concern   July 29, 2021 — Rated 10 out of 10 by Nancy Mcloughlin Your TruGreen Branch
What do you like about our services?

My specialist, Davante D, account numberPhone number removed537, is doing a fabulous job! He is so thorough in treating my yard that my grass looks thick and healthy. I'm getting compliments from other people on how great my grass looks.

Report a concern   July 28, 2021 — Rated 10 out of 10 by D.B.S. Your TruGreen Branch
What do you like about our services?

Professional and Courteous service. Abides by time schedule.

Report a concern   July 27, 2021 — Rated 10 out of 10 by Bill Walsh Your TruGreen Branch
What do you like about our services?

The work you do is professionally done. I like that you come at a scheduled time. I don't have to call a schedule a visit. It's nice to leave the details to you.

Report a concern   July 26, 2021 — Rated 10 out of 10 by Jim Howard Your TruGreen Branch
What do you like about our services?

Everyone at the branch always went out of their way to make sure we were provided with the best service and value for our facility.
Joy was always proactive with solutions to any issues that might come up and followed up to let me know when the services were completed.
I would absolutely recommend the Augusta Branch of TruGreen to anyone looking for a quality service backed by quality personnel.

Jim H.

Report a concern   July 23, 2021 — Rated 10 out of 10 by C.I. Your TruGreen Branch
What do you like about our services?

Mary applied the shrub treatment this week. Although I was not able to watch her this time, her prior applications have been very thorough and covered all the property shrubs and trees as agreed. She left the Trugreen placards strategically indicating where she sprayed this time.

Report a concern   July 22, 2021 — Rated 10 out of 10 by S.A.I.R. Your TruGreen Branch
What do you like about our services?

Communication is easy on when the next treatment is taking place and any issues that need to be addressed.

Report a concern   July 20, 2021 — Rated 9 out of 10 by K.N. Your TruGreen Branch
What do you like about our services?

Professional applicators; very courteous and thorough.

Report a concern   July 14, 2021 — Rated 9 out of 10 by A.M. Your TruGreen Branch
What do you like about our services?

The specialists are doing a commendable job under difficult circumstances, especially during the sweltering summer months.
Our last specialist, DONAVAN M, was on his way to our house the morning of July 13, but because I did not get a Trudy call the day before, my yard was unprepared for a treatment and I called our branch service manager to cancel. He let me know that DONOVAN was nearby and wanted to stop by and look at our yard anyway, which I certainly appreciated. DONAVAN was polite, respectful, and observant--and listened attentively--as we walked the yard.
I checked "9" on the first section because TruGreen's notification system has been problematic for years. That's not DONOVAN's fault, of course, so he gets a "10"!

Report a concern   July 13, 2021 — Rated 10 out of 10 by J.B. Your TruGreen Branch
What do you like about our services?

My lawn looks so much better.

Report a concern   July 12, 2021 — Rated 9 out of 10 by M.J. Your TruGreen Branch
What do you like about our services?

The Specialist, Matthew Fick was very patient with going over the weed problem that we still have.

Report a concern   July 7, 2021 — Rated 10 out of 10 by J.E. Your TruGreen Branch
What do you like about our services?

So far so good..Excellent thus far.

Report a concern   June 30, 2021 — Rated 10 out of 10 by M.S. Your TruGreen Branch
What do you like about our services?

The service was great the bushes, etc look good and healthy

Report a concern   June 30, 2021 — Rated 9 out of 10 by L.N. Your TruGreen Branch
What do you like about our services?

your online communication system. your services. the pleasantness of your employees

First name removed

Report a concern   June 30, 2021 — Rated 10 out of 10 by E.A.S.S. Your TruGreen Branch
What do you like about our services?

Our trees and shrubs are in great condition and pest free

Report a concern   June 30, 2021 — Rated 9 out of 10 by K.G. Your TruGreen Branch
What do you like about our services?

The tech was professional and thorough.

Report a concern   June 30, 2021 — Rated 9 out of 10 by D.W. Your TruGreen Branch
What do you like about our services?

Effortless on customer part. They come as scheduled, complete work and communication after service is good.

Report a concern   June 30, 2021 — Rated 10 out of 10 by T.M. Your TruGreen Branch
What do you like about our services?

We love how our lawn looks

Report a concern   June 27, 2021 — Rated 10 out of 10 by David Dougherty Your TruGreen Branch
What do you like about our services?

Consistency. Applications produce results.
David Dougherty
Greenwood, SC

Report a concern   June 27, 2021 — Rated 10 out of 10 by R.F. Your TruGreen Branch
What do you like about our services?

This feedback is in reference to Mary. She s excellent. Mary takes the TIME to answer questions and provide valuable information. Time is the number ONE quality that is critical in customer satisfaction. Even though I know she is on a schedule - she does not rush through her job. She makes sure she has applied the product thoroughly.
MARY IS EVCELLENT!!

(I wish that the technicians who provide the lawn care could understand that rushing through the job results in poor results.)

Report a concern   June 25, 2021 — Rated 10 out of 10 by Fred Runyon Your TruGreen Branch
What do you like about our services?

Very Good

Report a concern   June 25, 2021 — Rated 9 out of 10 by Jody Blinder Your TruGreen Branch
What do you like about our services?

The last re-service on June 12th put the wrong product down. Was supposed to take care of the Nutsedge and remaining weeds, unfortunately, did not.

Report a concern   June 23, 2021 — Rated 10 out of 10 by Dan Blanton Your TruGreen Branch
What do you like about our services?

Very professional. Did a great job.

Report a concern   June 23, 2021 — Rated 10 out of 10 by J.A.D.P. Your TruGreen Branch
What do you like about our services?

I like the services but have repeatedly ask that they knock on our prior to beginning the work.
If they cannot provide this in person request we may have to look elsewhere for services.
Regards. Name removed Pierpoint

Report a concern   June 23, 2021 — Rated 10 out of 10 by D.B. Your TruGreen Branch
What do you like about our services?

So far, grass, etc. is looking good. I get positive comments from neighbors passing by.

Report a concern   June 22, 2021 — Rated 10 out of 10 by Kyle Lynch Your TruGreen Branch
What do you like about our services?

The man that did the work was awesome and very nice!

Report a concern   June 22, 2021 — Rated 10 out of 10 by K.C. Your TruGreen Branch
What do you like about our services?

Timely service

Report a concern   June 22, 2021 — Rated 10 out of 10 by S.W. Your TruGreen Branch
What do you like about our services?

Your service makes my lawns very green and plush. I stopped using the service for a year and it could honestly tell the difference.


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