Atlanta Region
3630 Swiftwater Park Dr
Suwanee
GA 30024
United States

Customer Testimonials

Report a concern   July 28, 2017 — Rated 10 out of 10 by C.A. Atlanta Region
What do you like about our services?

My lawn was serviced by Mr. Grund. Your customer representative scheduled a follow-up visit to treat for broad leaf and other stubborn weeds. Upon his return visit he announced himself and advised me what service he was providing and explained in detail what to expect over the next few weeks.
Mr. Grund presents himself in a very professional manner and demonstrates care and a willingness to help.
Please be sure to acknowledge Mr. Grund for his focus to service.
He is truly an asset to your company and should be recognized as such.
Name removed

Report a concern   July 28, 2017 — Rated 10 out of 10 by G.P. Atlanta Region
What do you like about our services?

Great Service Tech, thoughtful, friendly, and professional

Report a concern   July 28, 2017 — Rated 10 out of 10 by C.M. Atlanta Region
What do you like about our services?

This Score that I've given?? I didn't easily arrive to.... I've really had to stay on top of Tru Green and all of its Scheduled Services for my lawn care... There have been many many MANY! missed scheduled dates for Service that was due.... That I have had to run after making sure that I had the service done... Oh and yes there have been so many excuse and reasons as to why they weren't done especially when talking with corporate customer service... and at least this year it wasn't because of weather... they just didn't come out when scheduled... there were two incidents this year that they said they came out and I was home all day waiting for them to show up for service and they didn't show...they went so far as to even log in that the property was completed invoices and staked yard flags on the grounds that the property was serviced...
NOPE!! Well I could probably write a short book on all the excuses they gave... and this includes the Local GM for the Chattanooga TN area.... So you may ask..... Why Give us the

10

Because Customer Service People Like Ms Judy at out local TruGreen office has alway taken care of the Situation no matter how difficult it was for her to listen to my frustration about how things are going with my service TruGreen... but SHE LISTENED... WITH NO EXCUSES!!!!

and for People like Service Technicians Like MIchael Fields He as alway made sure that the Property was taken care care with the right product to take care of my lawns needs.... Why???
because.... HE LISTENED ..... WITH NO EXCUSES.... and made recommendations to ensure that my lawn was properly cared for...

and lastly the product... I know that some weeds are more difficult to kill than others... so we have to stay on them more regularly... which I'm glad that TruGreen will come as often as needed when necessary... which is factored in my score...

I have lots of People who have asked about how I keep my yard looking the way it does... and I tell them TruGreen but I also them the cost of having TruGreen and its services.. and I"m not talking Monetarily I tell them to be prepared for the headache of staying on top of TruGreen...

I understand there are many parts to a thriving company... but consistency is they key for not just survival but for Continuing Growth...

I've been with TruGreen for 4 or 5 years now and this has been the case for every year... just look at all the notes in my profile....

The Score that I gave came with a price.... Which I payed for with Frustration and time off of work to ensure that TruGreen did their Job....

So why Stay with TruGreen???? because at the end of the Day for People like MS JUDY in our local Chattanooga customer Service and Lawn Service Technicians Like JOE (who is no longer there) and Our current Lawn Tech. MICHAEL FIELDS and the FINISHED PRODUT OF MY YARD...

I don't know how long I will continue with TruGreen... Time and the Cost of Frustration will tell....

There you have it..

First name removed J Last name removed (Me-show)

Report a concern   July 28, 2017 — Rated 10 out of 10 by R.B. Atlanta Region
What do you like about our services?

We are extremely satisfied with our service technician Armand Flecha. He is conscientious and thorough in his work and interacts well with his customers.

Report a concern   July 28, 2017 — Rated 10 out of 10 by J.P. Atlanta Region
What do you like about our services?

We greatly appreciate the technicians...they have been so very helpful.

Report a concern   July 28, 2017 — Rated 10 out of 10 by M.L. Atlanta Region
What do you like about our services?

Grass always looks good. Workers are friendly and courteous. Weeds disappear as service continues and never see any burnt spots due to over-application of fertilizer.

Report a concern   July 28, 2017 — Rated 10 out of 10 by W.C. Atlanta Region
What do you like about our services?

Our lawn is looking fantastic!

Report a concern   July 28, 2017 — Rated 10 out of 10 by C.S. Atlanta Region
What do you like about our services?

Your employees are friendly and dependable.

Report a concern   July 28, 2017 — Rated 10 out of 10 by K.R. Atlanta Region
What do you like about our services?

The Specialists are always friendly and when i call in everyone is very helpful.

Report a concern   July 28, 2017 — Rated 10 out of 10 by H.E. Atlanta Region
What do you like about our services?

Your technicians do a professional job. The response time, if something else needs to be done is unbelievable. Your organization appears to work together.

Report a concern   July 27, 2017 — Rated 10 out of 10 by W.B. Atlanta Region
What do you like about our services?

Every application is done according to the need. And Dean Suber does a great job. He's very helpful and answers almost all of my questions. He is an asset.

Report a concern   July 27, 2017 — Rated 10 out of 10 by C.W. Atlanta Region
What do you like about our services?

Good service/knowledge/treatment!

Report a concern   July 27, 2017 — Rated 10 out of 10 by G.H. Atlanta Region
What do you like about our services?

tree and shrub insecticide

Report a concern   July 27, 2017 — Rated 9 out of 10 by P.E. Atlanta Region
What do you like about our services?

Your product works. The lawn is looking much improved

Report a concern   July 27, 2017 — Rated 10 out of 10 by E.G. Atlanta Region
What do you like about our services?

Victor does a great job of keeping my lawn healthy and green.

Report a concern   July 27, 2017 — Rated 10 out of 10 by W.P. Atlanta Region
What do you like about our services?

Timeliness and advanced notice when the technical comes.

Report a concern   July 27, 2017 — Rated 10 out of 10 by D.E. Atlanta Region
What do you like about our services?

The fact that with TG and rain.............I have (finally) grass in my front yard

Report a concern   July 27, 2017 — Rated 10 out of 10 by T.S. Atlanta Region
What do you like about our services?

Timely delivery, quality results, cost effective

Report a concern   July 27, 2017 — Rated 10 out of 10 by T.M. Atlanta Region
What do you like about our services?

My grass looks great!

Report a concern   July 27, 2017 — Rated 9 out of 10 by V.W. Atlanta Region
What do you like about our services?

I like having the same specialist each time service. MR. Righteous and MR. Banks are very knowledgeable and professional. the are all will to answer any of my question thank you trugreen.


Privacy Policy