Customer Testimonials
good service
No weeds.
Great service by great people! Been using this company for many years.
Exemplary customer service shown by Shawn. He is an asset to your team and should be valued in First name removed highest regard. He provides top notch care and is knowledgeable in all aspects of our account.
Prompt and courteous
Your service is good..
It’s easy, I don’t have to worry about being home or adapting to a schedule.
Very professional, and you get what you pay for. Our yard and plants are in excellent condition. All the technicians do an outstanding job and always shown up when they are supposed to. We have had Tru Green for years and intend to continue doing so.
Since getting True Green and having it for a while I can see that difference in the yard. I have received compliments on how full and green it is. I really like the fact that you come as many times as necessary till the customer is satisfied.
I always know when to expect my service and what they are planning on doing. Did my own lawn for many years.always referred to it as my “golf course”. Had to give up a project that I loved. True Green has me beat. Has my yard looking like a golf course. Neighbor has a used different service for many years. I tried for three months before firing and changing to True Green. There is a significant difference. True Green should take a picture for their advertising.
Long time customer. Have been satisfied with TruGreen service for long time.
You are punctual and with me being on a fixed income you are affordable. My lawn has never looked better. Thank you.
How knowledgeable each service tech is in their specific area of lawn care.
My lawn is looking good
I have a major lawn problem . Tru Green has caused alot of problems with my yard. For the last month, I cannot get a supervisor to come to my house and look at " their " problem. Customer Service is a phrase that should be taken out of your program. It should be replaced by " wait and someone will call you back and back and back. 4 people later and 1 tech later - nothing has happened. So today I made another call and got a young lady by the name of Dominique ( Lancaster, Pa area) who was extremely supportive of my lawn problem. Besides Debbie who took my call on 6/15/22, not one other person has nor shown the concern toward this matter. When I first agreed to go with Tru Green, I was called 3 + time a week to become a customer. I was told Monroeville Pa. was your base of operation. Call their and you will be taken care of. That's a joke - their is no number. My bill has # Phone number removed -call it and see what STATE you land in. So Dominique has listened to my concerns and problems - with a very good listening ear - and was very sympathetic and apologetic for the problems I am having. Dominique should teach your other employees what customer service means. Don't lose Dominique, she's holding your business together. I have more than enough faith that Dominique will get this matter solved and taken care of. It's to bad that the higher up will never read this notation.
Really, not too much, no one has got back to me regarding my burnt out lawn when one of your technicians applied too much fertilizer to it. The whole lawn is burnt out. I would appreciate it if someone would call me. Phone number removed. And i do not want to be pressured into purchasing any additional products. Thank you
Service is always timely, through, and efficient and the techs are always courteous and friendly
No problems. All dandilions (weeds) are gone!
You come when requested. You listen when customer has problems with service or lawn.
it's good
Knowledgeable, friendly techs. I like being notified ahead of time when a service is to be expected, and I like that the techs will stop to answer my questions.
The guantee that my lawn will look great, and it does.
Makes yard look pretty
THIS YEAR...your applications are on time
Simply put my lawn is thick and green and when I had a problem your employee Martel took care of it.
I have no complaints and my grass looks great!!
harry did a great job ,. he came to the house and I showed him my property .He is a nice guy
Giving your follow up info.
They are in and out quickly. No one needs to be home.
Always professional and courteous