Customer Testimonials
They always call a day prior to completing the service.
My yard looks better than any of my neighbors' yards-- no dandelions.
I do however still have thistles in the middle of the front, side and back yards.
The supervisor called me about the specialist or anyone not calling me before the last service. He said that they would now email me first.
I like that the bugs are gone and I can be outside.
We have had wonderful service from our Elyria-based TruGreen associates through the years (since ChemLawn!). Our tree & shrub expert, Elijah, is knowledgeable about every plant on our property, and gives excellent, accurate advice, and answers our questions on plant care and maintenance. In addition to being professional, Elijah is personable and pleasant to talk with about our landscaping. He is punctual and treats our trees and shrubs like they were his own, always careful to protect our investment in plant materials. It is our hope to have Elijah continue to service our property throughout the future.
In this trying time of Covid, we understand the difficulties that exist for companies like TruGreen to maintain staff for service calls. This became apparent this summer of 2021 when TruGreen had issues getting technicians to our property to treat weeds, which overtook our back & side yard. However, we were delighted to receive a lovely phone call from a pleasant TruGreen representative named Brenda, who not only offered us a discount for one weed treatment, but also forwarded to her superiors our request for aeration & reseeding at a deep discount due to the unsightly condition of our backyard. Brenda was helpful, understanding, and kind on the phone, while professionally explaining what she could offer us and what was beyond her scope to offer. She spent time with us, and was respectful of our concerns.
We hope to be able to continue to use TruGreen in the future because working with representatives like Elijah & Brenda make addressing problems simpler.
Customer service
Good job last time last service they did
Steady, reliable and will return if something is not correct.
Need to get someone to look at my lawn, armyworms might be in it now, how can I get rid of it
Gets rid of dandelions.
Tru Green has been very accommodating when there is a problem with the lawn.
Kaylee is very responsive if there is something that needs to be taken care of.
Yard looks great
Always on time. Representatives are courteous and informative in providing suggestions and recommendations for a better lawn and healthier bushes.
timely service and good results
Melvin Davis was careful with our newly planted area of grass as he applied the fertilizer to our lawn. I like the fact that True Green will come back out if there is a problem.
great product, great service !
My last request which was a respray was done promptly after 2 miscues by the call center.
TruGreen Applicators are very professional & courteous . They send texts as to when they service your lawn or spray for mosquitos. Our yard looks a lot greener & no mosquitos while enjoying summer nights lounging on the patio. Tru Green applicators leave a detailed message about what they did on each application . Thank You JasonGonzales & Team for being are allies.😃
Namaste 🙏🏼😎🙏🏼
Very pleased with scheduling and delivering. Very concientious about their work.
satisfied with service so far. Would like application for weed killer on front lawn
The complete service through out the year. The communication with costumer.
Your efforts to communicate your impending service calls are very appreciated as well as the detailed service receipts outlining the treatments done and recommendations to maintain our lawn.
I happened to be home recently when your Specialist Aaron Smith performed a fertilization service and treated our lawn for "Red Thread". He was pleasant and informative about this particular blight and took the time to share his knowledge with me. He also made some recommendations regarding my next lawn cutting to help eradicate it.
We have enjoyed over 20 years of dependable service from TruGreen. They get the job done on time at very reasonable prices.
Efficient and thorough
Looks of the lawn
Good price and you will come back out
Promptness and efficiency!
you have really helped my lawn look almost weedless since we contracted with you and very thick grass
Single annual pre-payment. Process proceeds automatically. Treatments announced in advance via phone.
I wish that you could get all the weeds out. Your service is usually very good, but this year Ihave a lot of weeds.