Customer Testimonials
They send messages before they come they know what they are doing with professional tech.
consistency
I do appreciate your services and knowing when you are coming and when you have been at my house! The part that I do not like is getting the “surveys”.
I understand feedback is important; if something is not feeling right to me or your service is inadequate ~ You’ll hear from me; however, I prefer NOT to be solicited for my opinion. Your questions are misleading ~ for example, I am not an individual who tells neighbors and friends to necessarily use products and/or services unless asked. I try to keep my opinions to myself; I like to think positively so am not likely to gossip about companies or services to neighbors and friends. I do not want my answers from your surveys to ever be “quoted” on any advertisement you put out!
Warmest regards,
Name removed
lawn looks good even in drought year
I like the timeliness of services and the willingness to modify services to what I want and when. I like the sign in my yard when a service is rendered and the communication left at my door which I also, requested as some services are not obvious that they have occurred. I like the fact that I can request a follow up if a service did not appear to do it's job.
The service representative was friendly and made sure that she sprayed for the troublesome weeds by our mailbox.
The technician came when he could get his truck close to my property and did the treatment well.l
The company figured out the issue and my back yard looks healthier and much nicer to look at
I have had good service
Friendly and respectful employees. The information that is left after each visit is very helpful and we really enjoy the notes from the employee.
Easy
Getting a call ahead of time.
We are so happy with TruGreen!!!!
Our yard is looking great and grass is getting thicker, which we desperately needed!
Keeps my yard looking good.
The service visits are always scheduled in advance with no disruption to our daily schedule.
Easy to work with and really has helped our yard.
It all depends on the service rep. that arrives at ones door. Paul Holian #Phone number removed2Phone number removed5Phone number removed2 was exceptionally thoughtful, listened to all my questions and did all the applications necessary. Some of the applications had not been done previously. I can highly recommend him as an asset to TruGreen.
Just wanted you to know how much I appreciated Tyler Smith yesterday. I saw him out doing my tree service, but was curious as to what he was doing. He took the time to explain all the services that they are doing on my trees and what each one will do to benefit the trees. He was very knowledgeable and polite, and took the time to help me understand the process.
Thank you
Quick response to questions
Simply to what we want or not.
All of the services
it is auto so need to worru about schedule
Service
flexible and easy to work with and reliable and listens to concerns and will respray if needed
Great Service
they do not let you know when they are coming.
Overall, I've been happy with the service. The drought has made things very difficult for everyone involved. Hopefully we can get some rain soon and feel better about our lawns.
You guys for an excellent job of taking care of all my lawn, tree and shrub needs. Whenever I have questions or need a touch up for an issue, youre there!
I've always had a good experience when I've needed to call Customer Service. This will be my 3rd year as a customer and I've been completely satisfied. This year, it seemed the service to my lawn and mosquito service had a bit gap between the initial applications and the second ones. Hopefully that was just a blip and the regularity of timely service will resume.
I generally have the best yard on the block due to my TrueGreen service