Customer Testimonials

My yard always looks so nice and green

Prompt and efficient.

Diligent work and results can be seen. Good among their competitors.

Technician was Dallas, who has been servicing my property for years, usually for tree and shrub applications. He always efficiently provides services and, before covid, would personally provide feedback and answer my questions. Always helpful and friendly.

I see the difference by having your service and not having

Prompt, reliable service. Technicians are helpful and have good advice!

On time and quality

I've always been a very satisfied customer of Trugreen. Its employees and tech I've had in the past years have been wonderful. But I was very upset and surprised when my technician treated my last app last fall. Although we had a very strange fall - start of winter in Minnesota when I received my last application I have huge leaf piles all throughout my yard. There are tons of trees in my yard and I was still in the process of raking, but we had a sudden snow fall that let me at a stall. Before I could get out to finish raking after the first snow fall fell, my tech was out treated the yard. I was outraged because half my yard was covered in a thick layer of leaves on top of large piles of leaves that were gathered. There was absolutely no way he would have been able to give my lawn a proper treatment. I use to work at Trugreen and I can understand a granular treatment and falling through the leaves, but this was not the case. Last fall I bagged up over 150 bags of leaves just to give you an idea of how leaves there was. I hesitated on paying this last bill due to the circumstances. I don't know the tech who came out, but I will say in all my 8 years of working previously at Trugreen any knowledgeable and responsible tech would have reschedule due to the leave matter. I've been with Trugreen all through out my employment at Trugreen and over several years after leaving Trugreen. I love the service and have seen the benefits of the service, but I'm in debate of renewing services at both my properties for 2021. We've has the worse service for all of 2020 at both locations.

Service is done efficiently, signs are in the yard with instructions, information is put on the door handle, lawns look great!

Great service, lawn looks good. Just wish that when we get our contract yearly that it is an itemized contract showing each individual service, cost, shows prepay discount as well. I have to ask for this version each year in addition to the non-itemized contract

Easy to do

I've had TruGreen for many years and have found them to be dependable and the technicians are always polite and answer any questions that I might have. This last visit a couple of days ago Chris did the work. He certainly taught me many things that I didn't know! You could tell that this wasn't his first time on the job! He can come back anytime!!!

On time, questions answered promptly, courteous staff

My yard looks great! You do a great job!

John and Mike do a fantastic job , always friendly, trim the way we like it , cleanup efficiently. Couldn’t be happier .

Services are provided when scheduled (unless weather prohibits), paperwork describes what was done in a clear manner, and personnel seem to understand what needs to be done.

Very professional

The technician is knowledgeable professional and friendly. The app is of no use because cannot get necessary detail—too high level. Text messages are good but too many for same service—4 could be 1.

We appreciate the service in general. Our lawn looks very nice. The True Green staff who we've met have been professional and friendly and seem to work efficiently.

Able to do it when I am not home.

Everything is great with the lawn. We would like the weed kill spray earlier in the year because mid June the weeds in our overflow pond are already waste high. The idea is we do not have to go cut the I sores down. Other than that everything is fabulous.

eficient

Good services, it kill the weeds, it makes some grasses really grow and green. Just because my front yard got a bad soil with somehow maybe gravel under, thats why not green. But my back yard is much better.

Job done along with good communication.

That they come once a month.

Everything that means that I don't have to

Everything

On time and very neat and polite worker

Convenient.

Good Service