TruGreen
N. 8 W22550 Johnson Drive
Waukesha
WI 53186
United States

Customer Testimonials

Report a concern   March 29, 2022 — Rated 10 out of 10 by S.S. Your TruGreen Branch
What do you like about our services?

My grass looks great! When I contact you your reps are very nice and helpful

Report a concern   March 29, 2022 — Rated 10 out of 10 by D.M. Your TruGreen Branch
What do you like about our services?

Service techs & Customer Service Great

Report a concern   December 15, 2021 — Rated 9 out of 10 by G.O. Your TruGreen Branch
What do you like about our services?

Prepayment ability to lower cost.
I don't have to do the fertilizing and weed control.

Report a concern   December 7, 2021 — Rated 9 out of 10 by G.M. Your TruGreen Branch
What do you like about our services?

Service on time ,friendly people. Nor overpriced

Report a concern   December 7, 2021 — Rated 9 out of 10 by J.H. Your TruGreen Branch
What do you like about our services?

Communication skills are great.

Report a concern   December 1, 2021 — Rated 10 out of 10 by J.H. Your TruGreen Branch
What do you like about our services?

Phone alerts and the app. Reliable service. Good results. Thanks!

Report a concern   November 30, 2021 — Rated 10 out of 10 by Downey Farms Your TruGreen Branch
What do you like about our services?

Excellent job this year. I look forward to re-engaging with TruGreen in the spring.

Report a concern   November 26, 2021 — Rated 10 out of 10 by P.G. Your TruGreen Branch
What do you like about our services?

We give you our e-mail addresses and you notify us a few days before the treatment, therefore we can prepare our yard accordingly.

Thanks
Paul Radler pradler @yahoo.com
Ginny Radler Email address removed

Report a concern   November 24, 2021 — Rated 10 out of 10 by M.C.M. Your TruGreen Branch
What do you like about our services?

Dedicated workers even in crappy weather.

Report a concern   November 23, 2021 — Rated 10 out of 10 by J.B. Your TruGreen Branch
What do you like about our services?

We have a very challenging property to walk across when lawn applications are performed (many rolling hills & valleys). Some companies have told us ‘no bid’ when we asked for a lawn care estimate. Other lawn services we have used in the past didn’t do the contracted applications & their customer service was extremely poor.

TruGreen was the first lawn care company that we hired that performed all of the lawn applications & also had great customer service. We were always contacted the day before lawn applications were done. A TruGreen professional assessed our lawn condition halfway through the season, giving feedback & recommendations for a healthier lawn. In only 1 season, our lawn looks great. No weeds & the grass is healthy. We will definitely use TruGreen in the future.

Report a concern   November 18, 2021 — Rated 10 out of 10 by M.C. Your TruGreen Branch
What do you like about our services?

The results of a lush, green lawn.

Report a concern   November 18, 2021 — Rated 9 out of 10 by B.D.K. Your TruGreen Branch
What do you like about our services?

Questions were answered promptly. We were notified of treatment date in timely manner.

Report a concern   November 17, 2021 — Rated 9 out of 10 by Frank/Marsha Zelloth Your TruGreen Branch
What do you like about our services?

Service and employees are great! No problems.

Report a concern   November 17, 2021 — Rated 9 out of 10 by C.J. Your TruGreen Branch
What do you like about our services?

I like TrueGreen is responsive over the phone and via web chat to my concerns, if I require any re-treatment or extra attention for my lawn. It's convenient to have autopay setup as well.

Timing of the treatments keeps me from rating a 10. From year to year, sometimes I get my first and important treatment early, like March/April, and other times it comes later. At some points in the summer there's 8-10 weeks between treatments and weeds start to come back. But, like I said, it's easy enough to call or chat and get my next appointment moved up.

Report a concern   November 17, 2021 — Rated 9 out of 10 by A.B. Your TruGreen Branch
What do you like about our services?

I was able yo chat with the person applying the treatment. They usually come when they say. I do wish they would provide a 2-3 day notice instead of one day. Thank you.

Report a concern   November 16, 2021 — Rated 9 out of 10 by Kevin Sievert Your TruGreen Branch
What do you like about our services?

Regular, professional service. You do want you say you will when you are supposed to. I don’t have to worry if I’m getting the services I paid for, I know I am. This was a problem with my previous service supplier. I appreciate your integrity above all else.

Report a concern   November 16, 2021 — Rated 10 out of 10 by J.R. Your TruGreen Branch
What do you like about our services?

Your employees are very knowledgeable and helpful if I have any questions. I am almost always notified when they are coming, so I can take the dogs out ahead of time.

Report a concern   November 10, 2021 — Rated 10 out of 10 by C.C. Your TruGreen Branch
What do you like about our services?

Friendly, professional technicians, great customer service

Report a concern   November 10, 2021 — Rated 10 out of 10 by M.K. Your TruGreen Branch
What do you like about our services?

the Tree and Shrub service literally saved our 2 trees in front of house.

Report a concern   November 10, 2021 — Rated 9 out of 10 by F.B. Your TruGreen Branch
What do you like about our services?

I like the concept, hopefully will work

Report a concern   November 10, 2021 — Rated 10 out of 10 by S.K. Your TruGreen Branch
What do you like about our services?

I didn’t have to do it, and reasonable price.

Report a concern   November 9, 2021 — Rated 10 out of 10 by S.W. Your TruGreen Branch
What do you like about our services?

Was told it would take a year for our lawn to look better. It looks so good now. Can't wait till next year.

Report a concern   November 5, 2021 — Rated 9 out of 10 by Alfred Neuhauser Your TruGreen Branch
What do you like about our services?

pre-announcements of visits and the lawn looks great! Shrubs and small trees also doing well. I very pleased with the service, although it is a bit pricey.

Report a concern   November 4, 2021 — Rated 10 out of 10 by J.G. Your TruGreen Branch
What do you like about our services?

I like that you care about your customer's experience with Tru Green. I like that you call before service date.

Report a concern   November 3, 2021 — Rated 10 out of 10 by L.O. Your TruGreen Branch
What do you like about our services?

Always showed when they were supposed to....like the professionalism they have....yard looks great

Report a concern   November 3, 2021 — Rated 10 out of 10 by P.A. Your TruGreen Branch
What do you like about our services?

My lawn looks great !

Report a concern   November 3, 2021 — Rated 10 out of 10 by A.R. Your TruGreen Branch
What do you like about our services?

You are on time. Keeping the customer informed about service that has been done and what needs to be still be done.

Report a concern   November 2, 2021 — Rated 9 out of 10 by A.P. Your TruGreen Branch
What do you like about our services?

Lawn is Looking a lot better after multiple treatments.

Report a concern   November 2, 2021 — Rated 10 out of 10 by A.N. Your TruGreen Branch
What do you like about our services?

I like your lawn fertilizing service, ambivalent about the aerating service, strongly disapprove of the tree service.

Report a concern   October 30, 2021 — Rated 10 out of 10 by P.G. Your TruGreen Branch
What do you like about our services?

We like that Tur Green sends an e-mail a few day before application to let us know when they will be doing the service. We like the pre-notice. Thanks


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