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Customer Testimonials
Our recent application was done by a very nice person (Emily Higbee) she called prior to arriving at our place and stated that we were approximately number 7 on her list and she should arrive before noon.
She arrived and knocked on the door spoke with my wife and explained the type of service she was doing and that the rain would actually help with the chemicals she was applying.
She shut the gate and left the invoice on the door knob.
Thank You Emily,
Rick A
I had the absolute best ever customer agent in Nicole!! She was able to get my costs down low enough that I could afford the services. with the inflation rates and housing costs I wasn't sure I could keep True Green any longer, but thanks to her I SHARON DOBROVOLNY
Timely and good sevice
peace of mind.
how good our lawn looks
This the third time that Orion Benbow has serviced my lawn. He is the best technician that
I have had to do the job,thorough and proficient.
Informative discussion with Mark. I appreciate his time spent outlining expectations
Always polite and quick to finish their appointment. Seem to be thorough.
Let us know when they're coming. Come and do the job. Leave info on what was done. What more can we ask for?
You are so well organized!
I love how my lawn looks
Yesterday I had the opportunity to speak with a TruGreen Call Center Associate named Kedisha. I had been having some issues with previous Associates in trying to get a scheduled date for my lawn's aeration without the overseeding. Kediisha was able to arrange for the appropriate March schedule and annotated that during the end of September a 2nd aeration and overseeding would be done and the aeration would be paid for by the customer.
Apparently my previous conversations with Associates were not correctly annotated since Kedisha advised my March aeration was cancelled which I did not approve.
While my previous calls were not properly documented Kedisha effectively resolved this issue in a very efficient manner. She did singularly restore my confidence in TruGreen by her professional approach in correcting previous scheduling errors.
I wanted to take this opportunity to convey my sincere thanks to Kedisha for her assistance. She set a very positive 'Can Do ' and responsiveness for TruGreen..
Your people always get it done fast & right.
Great Communication
You are accessible and adjustable.
I don't have to worry about doing it myself and I can always call if I have ant questions
If there is a concern about something you guys have customer care people that reach out and discuss the issue and resolve it instead of sweeping it under the rug and not caring it seems that you guys care a lot
I like the fact that the service technician takes the time to tell me which services he is going to do.
Today Jared Thurber was very professional and polite. He did an excellent job
I'm sure my lawn will look great this season.
You do a good job and always let me know ahead of a visit so I can decide if I want to do it.
I can use my front yard and backyard with improved insect control.
Great service, thank you 😊
Convince, help to manage yard, pay in advance
I don’t have to do it and they do a good job .
You do them whether or not I'm home.
Jeremy Zakara's did a very good job and is very friendly
Even without sprinklers, my lawn is green! Staff are friendly.
My lawn looks great!
Have used TruGreen for last 3 years & my lawn & landscaping is much healthier than the previous service I used. I also appreciate the notifications via text of upcoming service & approximate times of arrival. The service persons are always professional, friendly & answer any questions I may have.
My lawn looks awesome! i have tried various products for 25 years, nothing has worked like TruGreen.
The efficiency, the communication with the office and the ability to communicate with the person who services our property.
The cost is well worth the expense.