Customer Testimonials
I have used TruGreen for 2 complete seasons and am just starting the third. If I had to choose the greatest reason why I continue with this service, it would be the results that have been achieved. Prior to using TruGreen, I compulsively applied big box store products, but always had weeds and thin spots. Both of these ailments have been completely remedied in just 2 years. My lawn is Bermuda grass, and winter is the best time to visually assess the overall health of the lawn. I see a thick and uniformly tan expanse of lawn, which is just gorgeous.
I also appreciate the reliability of the service, the courtesy and cordiality of the technicians, and the easy online and telephone access to support in the rare situation where an application has to be supplemented.
I added landscaping and lawn pest services last year and my experience with these has been just as good.
On time and effective
It works
Treat Yard good and when needed. Let's me know on any changes in yard and what may need to be done.
Timely. I like the email report afterward to learn what we should be looking for and doing with the lawn in the coming months.
Calls advising me when the be here
Informative
I spotted a TruGreen truck early in the morning while walking my dog a mile from my home. I stopped to speak with John, a TruGreen employee. I was concerned that my home was not going to be done in time to beat the weeds that were emerging everywhere in Arkansas. John took my name, address and then phoned his dispatcher. He then assured me that I was scheduled for that day and another man was to do the job. He went on to say that he would be sure to follow-up if necessary.
At 3:00 it was John who showed up to apply the pre emergent. He said the other tech could print the paperwork since it was on his job list to do (not John's). What a great employee you have in John. He really went out of his way to make sure we were satisfied customers. We have been with TruGreen since 2009 and this was by far my best employee encounter to date. Thanks again John!
Sincerely, Name removed
Grass is always green and weed free.
Timely, convenient and seems to work.
Good service!
Prompt and always contacts us prior to coming. Treatments seem to be helping.
You do what you say you
Barrett has been great to work with! He's very responsive and accommodating!
Comprehensive service with excellent results
Lawn has never looked better.
Keeps my lawn looking nice. Re treats if weeds show up
Courteous and professional service that I can count on!
Efficient, great customer service, good results
I appreciate the constant attention to my lawn. It has taken my lawn from scrubby to elegant.
Excellent specialist - Jose Alvarez.
Technician John Pursley was awesome!
Communication
Tru green takes great care of our lawn at our facility and anytime I have a question or concern they immediately take care of it. I highly recommend their services.
Timely and effective
Prenotification of service. I have confidence that services will all be performed. Do not feel that I need to manage the quantity and quality. There was one service that there was no stick in the yard or paperwork in the door, so could not be sure it had occured. I called and someone was out to perform the service the next day. Great customer service and my lawn looks great.
Timely and keeps weeds at bay.
I had made a negative comment about the service I received today and I was in error. The manager came back to my house within 30 minutes and showed me and explained to me what I thought was not done. I want to apologize to TruGreen for posting a negative remark when it was me who made the mistake. It goes to show how much they care about their customers when within 30 minutes they were back to make sure I was a happy customer. I'm a 100% happy and satisfied customer and will continue all my services with them
Timely and automatic service. Lawn and plants look good,
Much nicer lawn than if I had to maintain it myself... Techs are very knowledgeable and courteous...
My yard always looks nice.