Customer Testimonials
Timelessness and staff
Routine mosquito service.
I don't like that I am left a receipt I can't read because the printer is either low or out of ink. My last 3 receipts were not readable. I also need to know the technician went into my back yard. Please leave a flag or 2 indicating you were there.
Thanks
Consistency of services.
Professional.
Efficient.
Communicative.
Responsive.
And most importantly, effective.
my yard looks nice and very little weeds
My plants and bushes are growing fuller, greener and no parasites. I had tried to keep my bushes myself and I was constantly spraying the Crepe Myrtles for mites and mold and the bushes were not growing. After a year of TruGreen caring for them all my bushes and growing, Pest free and healthy. I really don't think I am spending any more for TruGreen to care for them as I did when I was constantly spraying chemicals and foods on them and they were not nearly as healthy.
Easy to reschedule, live tracking and the yard looks great.
My grass is beautiful now. So happy with the service. Thank you true green.
No fuss just gets done my yard has never been better
Service is great service technicians, are knowledgeable of your lawn
The regular visits an attendtion to my lawn.
Don't have to worry about lawn care
Advance notice of applications. Copy of services rendered & recommendations.
Prior to the drought in 2022, our yard had been perfect. The grass suffered greatly and is almost back to normal. In 2023, however, more weeds have cropped up. Might need more attention.
Thank you.
My yard looks nice and staff are professional and courteous when they come by.
Services are always quick, on-time and professional. Appreciate all the techs that have come out to our home over the years.
My lawn has never looked at her
I have a mixture of Bermuda and St. Augustine grass.
A neighbor told me that I had the prettiest front yard on the block last year.
Tru-Green fertilizer must do the trick.
Always on time
The fact that I don’t have to worry about it
That you deliver what you say you will and I see the results..
The service person is very thorough....
You are responsive to my requests to make improvements to my lawn condition. I do wish I could deal directly with our Grand Prairie, TX provider rather than going through the national account.
They do a good job of taking care of the yard, bushes and trees. But I would like them to increase the amount of fertilizer on the yard each time.
They lets us know ahead of time when they are coming and always come within that time frame.
Today Darrell Franklin arrived at our home.
I was so pleased with Darrell's knowledge and professionalism. Best service I have ever received since I have been a Trugreen customer. Recentley I considered cancelling my serivice with Trugreen but because of the service I received today I will stay with Trugreen if you can assign Darrell to my account going forward.
Darrell explained in detail everything he was doing today and followed up with me after he completed the service.
Darrell is amazing and I wouls like to request Darrell be our tech from now on.
Thank you,
Name removed
Early notifications of sevice.
The lawn service is great. Love the weed control.
I appreciate what TruGreen has done for our yard. Only thing I would mention is to make sure if you send someone new to an address that they try to find a way to meet or greet the customers they are servicing. The world is already introverted. And after COVID, it has become more. But also we would always give our rep a Gatorade or something when it’s hot to show how much we appreciate them. Little kind gestores like that go along way. We’ve had 3 new people who don’t know our yard like the 1-2 guys we had for 4+ years. One of the new guys didn’t even do the side of our house by the garage. However, my wife went out to show them and they took care of it. The little things
we like very much the person who are sent to our house to treat the grass, his name is Carl Russ. He is doing a great job on our grass. He does not skip anything. I cannot say anything about the other agents because we only dealt with Carl. His work ethic is very appreciated. As for Trugreen , We appreciate being informed about the arrival date when Carl is coming.
Good communication is very important in any business. Thank you.
The current service guy reads the notes. And that my lawn looks nice.