TruGreen
2420 113th Street
Grand Prairie
TX 75050
United States

Customer Testimonials

Report a concern   June 6, 2023 — Rated 10 out of 10 by B.W. Your TruGreen Branch
What do you like about our services?

The current service guy reads the notes. And that my lawn looks nice.

Report a concern   June 6, 2023 — Rated 9 out of 10 by S.B. Your TruGreen Branch
What do you like about our services?

Timelessness and staff

Report a concern   June 2, 2023 — Rated 9 out of 10 by Laverne Campbell Your TruGreen Branch
What do you like about our services?

Routine mosquito service.

I don't like that I am left a receipt I can't read because the printer is either low or out of ink. My last 3 receipts were not readable. I also need to know the technician went into my back yard. Please leave a flag or 2 indicating you were there.
Thanks

Report a concern   June 2, 2023 — Rated 10 out of 10 by Jacquelyn Mckinney Your TruGreen Branch
What do you like about our services?

Consistency of services.

Report a concern   June 1, 2023 — Rated 9 out of 10 by K.C. Your TruGreen Branch
What do you like about our services?

Professional.
Efficient.
Communicative.
Responsive.
And most importantly, effective.

Report a concern   June 1, 2023 — Rated 9 out of 10 by Ray Heffron Your TruGreen Branch
What do you like about our services?

my yard looks nice and very little weeds

Report a concern   May 31, 2023 — Rated 10 out of 10 by Mary Lynch Your TruGreen Branch
What do you like about our services?

My plants and bushes are growing fuller, greener and no parasites. I had tried to keep my bushes myself and I was constantly spraying the Crepe Myrtles for mites and mold and the bushes were not growing. After a year of TruGreen caring for them all my bushes and growing, Pest free and healthy. I really don't think I am spending any more for TruGreen to care for them as I did when I was constantly spraying chemicals and foods on them and they were not nearly as healthy.

Report a concern   May 24, 2023 — Rated 10 out of 10 by Randy Brewer Your TruGreen Branch
What do you like about our services?

Easy to reschedule, live tracking and the yard looks great.

Report a concern   May 24, 2023 — Rated 10 out of 10 by J.P. Your TruGreen Branch
What do you like about our services?

My grass is beautiful now. So happy with the service. Thank you true green.

Report a concern   May 24, 2023 — Rated 10 out of 10 by Lavona Daily Your TruGreen Branch
What do you like about our services?

No fuss just gets done my yard has never been better

Report a concern   May 24, 2023 — Rated 10 out of 10 by B.T. Your TruGreen Branch
What do you like about our services?

Service is great service technicians, are knowledgeable of your lawn

Report a concern   May 24, 2023 — Rated 10 out of 10 by D.D. Your TruGreen Branch
What do you like about our services?

The regular visits an attendtion to my lawn.

Report a concern   May 23, 2023 — Rated 10 out of 10 by L.H. Your TruGreen Branch
What do you like about our services?

Don't have to worry about lawn care

Report a concern   May 23, 2023 — Rated 10 out of 10 by J.S. Your TruGreen Branch
What do you like about our services?

Advance notice of applications. Copy of services rendered & recommendations.

Prior to the drought in 2022, our yard had been perfect. The grass suffered greatly and is almost back to normal. In 2023, however, more weeds have cropped up. Might need more attention.

Thank you.

Report a concern   May 23, 2023 — Rated 9 out of 10 by K.N. Your TruGreen Branch
What do you like about our services?

My yard looks nice and staff are professional and courteous when they come by.

Report a concern   May 23, 2023 — Rated 10 out of 10 by V.A. Your TruGreen Branch
What do you like about our services?

Services are always quick, on-time and professional. Appreciate all the techs that have come out to our home over the years.

Report a concern   May 23, 2023 — Rated 10 out of 10 by Debbie Baker Your TruGreen Branch
What do you like about our services?

My lawn has never looked at her

Report a concern   May 23, 2023 — Rated 10 out of 10 by R.H. Your TruGreen Branch
What do you like about our services?

I have a mixture of Bermuda and St. Augustine grass.

A neighbor told me that I had the prettiest front yard on the block last year.

Tru-Green fertilizer must do the trick.

Report a concern   May 19, 2023 — Rated 9 out of 10 by E.H. Your TruGreen Branch
What do you like about our services?

Always on time

Report a concern   May 17, 2023 — Rated 10 out of 10 by B.D. Your TruGreen Branch
What do you like about our services?

The fact that I don’t have to worry about it

Report a concern   May 16, 2023 — Rated 9 out of 10 by C.R. Your TruGreen Branch
What do you like about our services?

That you deliver what you say you will and I see the results..

Report a concern   May 16, 2023 — Rated 10 out of 10 by C.W. Your TruGreen Branch
What do you like about our services?

The service person is very thorough....

Report a concern   May 16, 2023 — Rated 10 out of 10 by R.G. Your TruGreen Branch
What do you like about our services?

You are responsive to my requests to make improvements to my lawn condition. I do wish I could deal directly with our Grand Prairie, TX provider rather than going through the national account.

Report a concern   May 16, 2023 — Rated 9 out of 10 by S.F. Your TruGreen Branch
What do you like about our services?

They do a good job of taking care of the yard, bushes and trees. But I would like them to increase the amount of fertilizer on the yard each time.

Report a concern   May 16, 2023 — Rated 10 out of 10 by L.M. Your TruGreen Branch
What do you like about our services?

They lets us know ahead of time when they are coming and always come within that time frame.

Report a concern   May 11, 2023 — Rated 10 out of 10 by E.D. Your TruGreen Branch
What do you like about our services?

Today Darrell Franklin arrived at our home.

I was so pleased with Darrell's knowledge and professionalism. Best service I have ever received since I have been a Trugreen customer. Recentley I considered cancelling my serivice with Trugreen but because of the service I received today I will stay with Trugreen if you can assign Darrell to my account going forward.

Darrell explained in detail everything he was doing today and followed up with me after he completed the service.

Darrell is amazing and I wouls like to request Darrell be our tech from now on.

Thank you,
Name removed

Report a concern   May 10, 2023 — Rated 9 out of 10 by Sharlotta Connally Your TruGreen Branch
What do you like about our services?

Early notifications of sevice.

Report a concern   May 9, 2023 — Rated 10 out of 10 by James & Cynthia Williams Your TruGreen Branch
What do you like about our services?

The lawn service is great. Love the weed control.

Report a concern   May 9, 2023 — Rated 10 out of 10 by Latroy Middlebrook Your TruGreen Branch
What do you like about our services?

I appreciate what TruGreen has done for our yard. Only thing I would mention is to make sure if you send someone new to an address that they try to find a way to meet or greet the customers they are servicing. The world is already introverted. And after COVID, it has become more. But also we would always give our rep a Gatorade or something when it’s hot to show how much we appreciate them. Little kind gestores like that go along way. We’ve had 3 new people who don’t know our yard like the 1-2 guys we had for 4+ years. One of the new guys didn’t even do the side of our house by the garage. However, my wife went out to show them and they took care of it. The little things

Report a concern   May 3, 2023 — Rated 10 out of 10 by L.S. Your TruGreen Branch
What do you like about our services?

we like very much the person who are sent to our house to treat the grass, his name is Carl Russ. He is doing a great job on our grass. He does not skip anything. I cannot say anything about the other agents because we only dealt with Carl. His work ethic is very appreciated. As for Trugreen , We appreciate being informed about the arrival date when Carl is coming.
Good communication is very important in any business. Thank you.


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