Customer Testimonials
We appreciate the customer service as well as the services provided to the Ronald McDonald House Charities.
Prompt service; excellent results!
Thank you for keeping my weeds out of my rock!
As long as I do my part, true green does their part to have a healthy, attractive lawn
We are happy with our Trugreen service. They always call a day ahead of the service and that is very much appreciated.
On 5-9-23 Christopher Smith provided a tree and shrub service.He took extra time to provide guidance to me on how I could enhance the health of plants that were in need of extra care. I really appreciated his suggestions
Name removed.
My grass looks great!
Complete, quality. TrueGreen does what they say they are going to do and my lawn looks great!
You just do the work, with no help from me, and quietly leave the bill and info on the front door handle.
I need to make many improvement sin the lawn, but can't handle that yet, so TruGreen sort of saves me by their excellent work.
excellent service
Lawn looks great
Reps are friendly
Great service
Excellent service
Professional and efficient.
You come regularly when you say you are on your way
Personalized attention and frequent communication at all levels. Knowledgeable technician.
The pest control technicians and customer support are both excellent. Very professional and personable.
The prompt and friendly service is consistent, and the Specialist assures that we are informed of the service he provides.
Lawn looks good and it's easy to communicate with the company
everything is good as usual, except when they spray for weeds, they are not getting close to the edging on front flower bed to get the sedge weeds.
Technician was very helpful
Have you changed your rates?
My technician, Christopher, has been doing an excellent job. He's very thorough and listens to any concerns about my various plants. He does his very best to accommodate my needs. I have many native plants and a fragile irrigation system which he is very careful working around. I also like that Trugreen calls me the day before the scheduled service, and if I need to change it, I can call and they will accommodate me.
I called customer service 3 weeks ago to find out why my lawn was turning brown since my last treatment. I asked if someone could come out to look at it. In the past customer service would send someone here. This customer service person, just told me I have a treatment set up for April 25 and she didn't have a technician to come to the property. When April 24th came and I didn't get a notice of person coming to do treatment, I went online to check on appointment. It had changed to May 5 to 10. I called customer service again and this girl was more pleasant and she helped me. I told her my appointment for April 25 was canceled. I needed someone to come out THIS WEEK or my lawn would be dead by May 5. She set up a treatment for April 26. Timothy Pottenburgh came to treat my lawn. I had a conversation with him and he assured me that my lawn didn't have any bugs, it is just the drought we are having, he said to increase my watering and it would come back. He was pleasant and knowledgeable. I hope we get rain some nice showers soon and no hail like the east coast got. Thank You for sending Timothy.
They come when promised.
Very informative and should customer not be available to speak one-on-one on day of service with the staff - a detailed description is left regarding service(s) that specific day performed and suggestions regarding any issues noticed and to handle the issue (lawn needing watered).
Seams to be ok on service, but I have not watched for complete coverage.
TruGreen has done a wonderful job on our property. The grass and shrubs have never looked better. Very efficient work and all the personnel are very friendly and answer all my questions..
The Professional and timely service. Our specialist Richard Buzo did a great job of treating our lawn, and advising us to the care action we needed to take. We also like the service summary provided to us.