Customer Testimonials
For me, the most important factors in selecting home service providers is for the business to:
LISTEN
UNDERSTAND
EXPLAIN
ASK
RESPECT
RESPOND
GRATITUDE
HONESTY
PRIDE
ENJOY
(These factors apply to the homeowner as well)
Thank you.
You are good about notifying us when you are coming and usually on time.
The fertilizer and weed prevention
My lawn looks good. Seems to be healthy. I think you could cut your carbon footprint by taking care of a couple services at the same time rather than sending one truck out one day and another the next day (literally).
My service person is Colin Peacock. He is very good at suggestions for improving my lawn.
My lawn has never been in better condition especially in mid August ! I highly recommend TruGreen for care that covers the needs for a healthy lawn .
Communication is good. Reliable service
I sent a few emails to customer care at True green asking when the next scheduled visit was -no response
Today I called True green customer care and ask for a manager but the gentleman that answered the phone today August 1 at 10:50 AM was very knowledgeable extremely helpful and explained to me that I was not being ignored but that messages are automated and they notify the customer one day before they are coming out
I didn’t know this, I thought I would at least get a weeks heads up
thanks to this person’s friendliness and patience I got everything straightened out
Name removed
One stop shopping for all of my needs.
Great service
I like the notification before, during and after services are completed. I also like the level of detail provided upon completion of each service. The customer service is also good but most direct contact from Tru Green has been in reference to upselling me on additional products and/or services.
Prompt service. Competent professionals.
The results are usually very good with True Green Lawn Service. The cost is kind of high, and the really work on their schedule and not yours.
If you have problems with your application you can call and get them to come back and reapply.
You know what treatment is required and when it is needed. Friendly staff. If there is a problem, you send someone out to correct it.
Always friendly and very helpful. Always on time and treated with respect.
My yard always looks beautiful!!
I like being home when work is done as I feel I can be our area is covered. The men did a great job and was sure to cover our back lot area as we are still having trouble with bind weed. Did a great job
Dependability and results
Prompt, seem to be knowledgeable of the process and helpful when asked questions
lawn needs are met promptly
I love the company
Very friendly and professional workers
What's not to like? Service is complete and timely with no hassles.
Very helpful and knowledgeable technicians when it comes to trees
My lawn and trees look healthy, green and beautiful this year.
I can see results is the main thing. The techs report findings and treatments and leave signs so we can protect our dogs. I have never in my life had a mosquito free summer- I usually get eaten alive and the spraying worked perfectly. We also had edible pears for the first time in 30 years. They usually have little bugs inside the fruit and they just get used for compost.
Nice people who give good guidance
Professional, friendly, good products
U guys R always here when U say U will be here