TruGreen
1615 Executive Ave
Myrtle Beach
SC 29588
United States

Customer Testimonials

Report a concern   March 24, 2023 — Rated 9 out of 10 by R.S. Your TruGreen Branch
What do you like about our services?

Kevin K did a very good job when he came to service my yard. He explained the service and was very good at applying the treatment, the best I have seen from Tru Green.

I would like to have him service my yard for the rest of this years treatments.

Thank you Kevin!

Report a concern   March 23, 2023 — Rated 10 out of 10 by C.D. Your TruGreen Branch
What do you like about our services?

Marked improvement in our lawn. Great customer service, especially from Ike.

Report a concern   March 23, 2023 — Rated 10 out of 10 by A.S. Your TruGreen Branch
What do you like about our services?

I'm always emailed for the date of my service. They keep me informed and I have a number to get in touch.

Report a concern   March 22, 2023 — Rated 10 out of 10 by E.L.S.C.S. Your TruGreen Branch
What do you like about our services?

I don't have to do my own yard

Report a concern   March 22, 2023 — Rated 9 out of 10 by G.C. Your TruGreen Branch
What do you like about our services?

Waiting to see the results from your last applications. Regards, Name removed

Report a concern   March 22, 2023 — Rated 10 out of 10 by G.F. Your TruGreen Branch
What do you like about our services?

Communication

Report a concern   March 22, 2023 — Rated 10 out of 10 by C.B. Your TruGreen Branch
What do you like about our services?

They notify me each time they come to my yard to do work. Also, Donna Thomas with accounting is always quick to answer my billing questions.

Report a concern   March 22, 2023 — Rated 10 out of 10 by E.W. Your TruGreen Branch
What do you like about our services?

Prompt service and the results

Report a concern   March 22, 2023 — Rated 9 out of 10 by Doug Snivley Your TruGreen Branch
What do you like about our services?

I've been using tru green forf 6 yearscsince moving here. have never had a problem and I'm satisfied

Report a concern   March 21, 2023 — Rated 10 out of 10 by David Spinelli Your TruGreen Branch
What do you like about our services?

Convenient, on time, seems to be se technicians most of time, email / feedback when done

Report a concern   March 21, 2023 — Rated 10 out of 10 by W.D. Your TruGreen Branch
What do you like about our services?

Jay was very professional. Thank you

Report a concern   March 16, 2023 — Rated 10 out of 10 by D.C. Your TruGreen Branch
What do you like about our services?

We appreciate the notices received regarding upcoming lawn service. Most recent service was 3/15/23. Our Lawn Care Specialist, Joel W, is knowledgeable and professional. We feel confident in using Tru-Green for our lawn needs.

Report a concern   March 15, 2023 — Rated 10 out of 10 by Micha Druther Your TruGreen Branch
What do you like about our services?

Most often we are very pleased with TruGreen. The only problem we have is that we often don’t know what was done on a visit. We have dogs and need to know when they can walk on treatment, when should we water, etc.

Report a concern   March 15, 2023 — Rated 9 out of 10 by S.W. Your TruGreen Branch
What do you like about our services?

Kevin K provided service this week. Due to other issues, Trugreen was about a month behind and I didn't get a pre-emergent applied in February as expected. But Kevin K did a thorough job of applying potash and explained what he was doing for the yard. I wish we could count on Kevin being assigned to our yard this year! I am served out of the Myrtle Beach office, branch 5623, and unfortunately there has been a great deal of turnover in staff in the several years that we've had the Trugreen Service. They tell you on the phone that you don't have to be home when they come to service the yard, but we've found there is a big difference between what gets applied when you are home versus when you aren't. Overall, my yard looks better since we contracted with Trugreen, but a homeowner still needs to be actively involved.

Report a concern   March 14, 2023 — Rated 9 out of 10 by K.H. Your TruGreen Branch
What do you like about our services?

Your service is good, but I still have some weeds that keep coming back.

Report a concern   March 14, 2023 — Rated 9 out of 10 by M.G. Your TruGreen Branch
What do you like about our services?

The employees that I've met have been courteous and professional. The condition of my lawn has steadily improved.

Report a concern   March 14, 2023 — Rated 9 out of 10 by C.S. Your TruGreen Branch
What do you like about our services?

Professional. Detailed treatment receipt. Yard signs after treatment.

Report a concern   March 14, 2023 — Rated 10 out of 10 by H.S. Your TruGreen Branch
What do you like about our services?

On time and good job done

Report a concern   March 9, 2023 — Rated 10 out of 10 by G.A. Your TruGreen Branch
What do you like about our services?

on time, quick, as per the contract, friendly knowledgeable applicators

Report a concern   March 9, 2023 — Rated 10 out of 10 by D.W. Your TruGreen Branch
What do you like about our services?

I like the friendly helpful technicians like George N.

Thanks George for the good job today. It was nice chatting with you. See you next time.

Report a concern   March 7, 2023 — Rated 10 out of 10 by A.Z. Your TruGreen Branch
What do you like about our services?

I completed a prior to this one today explaining why i was so upset with your service. I was truly shocked that someone read the results of my survey AND then called me, Custome Care 9118. We discussed the issues I have had repeatedly in the past and how to rectify them. I then asked her to send another survey to me.

The purpose of this survey is to confirm why you placed 9118 in the position she takes seriously. She is polite, concise, knowledgeable and kind. I recognize good customer service when I receive it as I gave the best possible customer service to each and every customer. 9118 is a gem. Please take good care of her.

Many thanks,
Maureen Last name removed

Report a concern   March 7, 2023 — Rated 10 out of 10 by Paul Kuehn Your TruGreen Branch
What do you like about our services?

Prompt

Report a concern   March 7, 2023 — Rated 10 out of 10 by R.L. Your TruGreen Branch
What do you like about our services?

So far I have seen a great improvement in my yard since signing up with TruGreen last year. Everything about the service has been great.

Report a concern   March 7, 2023 — Rated 9 out of 10 by D.R. Your TruGreen Branch
What do you like about our services?

I like your services and dependability. Still hoping my new yard looks as great as my last yard did. It took a couples of years there and this is year two here.

Report a concern   March 7, 2023 — Rated 9 out of 10 by J.J. Your TruGreen Branch
What do you like about our services?

Nothing

Report a concern   March 7, 2023 — Rated 10 out of 10 by George Pappas Your TruGreen Branch
What do you like about our services?

Our lawn was the worst in the neighborhood. After Trugreen took over, very quickly we had a beautiful thick for lawn. Thank you.

Report a concern   March 6, 2023 — Rated 10 out of 10 by Walter Fatz Your TruGreen Branch
What do you like about our services?

MICAH came today and explained the "SERVICE" he completed, Well spoken and well done!! Walter Fatz

Report a concern   March 3, 2023 — Rated 10 out of 10 by Neward Yee Your TruGreen Branch
What do you like about our services?

Dajuan C. applied the first of annual seven applications program. He explained our lawn condition and assured me that weeds should be completely gone after 2 to 3 applications. Dajuan is polite and anthusisatic.

Report a concern   March 1, 2023 — Rated 9 out of 10 by Steven Jackson Your TruGreen Branch
What do you like about our services?

Your service specialist are friendly and attentive.

Report a concern   March 1, 2023 — Rated 10 out of 10 by Paul Kuehn Your TruGreen Branch
What do you like about our services?

Thorough and reliable


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