Customer Testimonials
Shannon treated trees and shrubs yesterday and was very thorough.
I was home when he arrived around 7:45 AM and had an opportunity to speak with him. He was very knowledgeable and explained what he was doing. TruGreen needs more like Shannon.
He was prompt and efficient. (Vincent Clark)
No comment
Shannon does a very thorough job making sure to get all of our bushes - even in the way back! He clearly takes pride in his work which we truly appreciate.
Great lawn this year
I like the way that TruGreen gives you plenty of notice of when they are coming and the technicians are all very courteous.
Everything is great!
Tech was knowledge able
Shannon always calls prior to service, as well as when he arrives (We have a locked gate for backyard access.).
On time
The prompt service, price . When calling in for a lawn concern they listen and reschedule to correct the issue promptly.
Our trees and shrubs are looking very healthy after the TruGreen treatment began.
Very consistent. I like the reminder calls from Trudy
The effectiveness
We usually have Todd and he calls before he gets here but this time it wasn't Todd. We didn't get a call they were on their way (they said it wasn't on the work order), they didn't leave a Truegreen sign in yard, didn't leave a receipt (said they didn't have a machine) and got a little heavy with fertilizer in a spot!!
We're basically happy with Truegreen and hope Todd will be back on our route next time.
Shannon Pruitt is amazing with the trees and shrubs. He revived shrubs I thought were dead and keeps them green all year round. My only complaint is that they grow so well I have to keep trimming them.
Great, excellent
I've been a customer for about 9 years and have been very pleased with the service provided by TruGreen. They call to advise when the application is slated to take place, the technicians are always courteous, friendly and willing to help or address any issues. I will be honest and say that the issue of yearly price increases is frustrating and thus necessitates a call every year upon receipt of the next years bill, to challenge the increase and ask for consideration and lower it. My only suggestion would be to consider giving customers (good, steady, long term clients) a kind of locked in deal for a number of years and forgo the yearly increase. Thus a win win so to speak.
Other than that, I am pleased and a satisfied customer.
The treatments really keep the weeds down in Bermuda grass.
Timely and discreet
Professional and responsive to customer concerns.
keeps you informed of what services they have performed
Explained clearly why the issue had occurred, what needs to be done to correct and the expected outcome. Exactly what I needed!
You are pretty much on time and regular.
I don't need to be at home for your services to happen.
The quality of your service. Promptness and reliability.
Lawn has gredually looked better as season progressed
Great job.
We are very impressed with the courtesy of the free tree and shrub treatment, especially the care given to the junipers and crepe myrtles done by SHANNON PRUITT.
Thank you,
Gary and Janelle
I like the notifications and the respect for my property. Already referred you to my father and his neighbor which they are now using your service.