Customer Testimonials
I like knowing when they are coming, I also know what service is being provided and they are on schedule and If they need to reschedule you are informed.
great communications, timely and very professional personnel
Notification and prompt service
Consistent service.
Great service !
Your company does an exceptional job maintaining our lawn. Several of our neighbors have joined TruGreen because our lawn is pleasing.
Excellent product - Excellent staff - Excellent service
I like the Techs....They have always been so nice. They take their work very serious. Keep up the good work...............
The appearance and health of my grass are overall much improved.
Generally good mosquito control.
We have been very happy with TruGreen's service.
Promptness
Courteous & Complete.
The services are effective and the technicians are efficient.
Great results with the service.
True green has been very consistent in treatment and efficient. Would recommend to friends and family.
Reliability.
Feedback information that I myself can do to help out the treatments they are providing.
Service is done as schedule
Weeds are gone but seems like my grass is dying.
Great service
Very polite and very helpful with advice
Grass looks so much better
Professional, Dependable and high quality service. Lawn is looking great!
They come, do a great job, and they are in their way.
I am not sure the service is making much difference in the appearance of my lawn but will give it another year to see if there is improvement. I have had issues in the day of service with not being able to predict when the technician will show up. I receive a message saying they will arrive shortly and 3 hours later they have not arrived. When I track them in the app they are expected in the hour but when they don’t show up I go back to the app and the time has been changed for the next hour. This happened for an entire day......they showed up around 5:30 when the original time was between 7:00am-12:00pm. I have a dog and had to keep her in the house for the entire day. Not ideal.
TruGreen offers exceptional customer service. They want their customers to be 100% satisfied. On two occasions over the years we have had a complaint about our service and within two days, they sent an employee out to correct the problem. Our lawn is much improved since having the service of TruGreen.
Service has always been very good. However, last year we had a situation that damaged most of our lawn, we think it was caused by a faulty applicator, A good portion of are yard was completely gone from a faulty applicator. However, once we reported this issue, TruGreen rectified the situation and had our yard completely replanted. We have recently noticed that the level of expertise has continued to increased and the person to person contact, when we are available, has also improved greatly. Good job TruGreen!
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Works well and good about letting you know they’re on their way.
Nice people
I like getting the call the day ahead to let us know that a technician is coming.
100% satisfied
I appreciate the consistent reliable service!