TruGreen
10830 Quality Dr.
Charlotte
NC 28278
United States

Customer Testimonials

Report a concern   May 22, 2017 — Rated 10 out of 10 by S.W. TruGreen
What do you like about our services?

Your service man is always clean and polite. It is nice to deal with nice people.

Report a concern   May 22, 2017 — Rated 10 out of 10 by R.A. TruGreen
What do you like about our services?

On time - great results. Great people

Report a concern   May 22, 2017 — Rated 10 out of 10 by D.E. TruGreen
What do you like about our services?

Jacob Simons (I think that's his name) is our lawn service person and does a wonderful job. However, a sales person Ben his number isPhone number removed956 came by my house a few weeks back and left a flyer saying he saw all types of weeds in my yard. I think he was just trying to get business but he didn't check to see I was already a customer. My yard actually looks great. When I called him he tripped over his words when I asked him why he would leave such on my door when I am already a customer. Maybe he needs to research areas before he starts farming them and not misrepresent what service is needed. Again, Jacob Simons does a wonderful job and we are quite pleased with him. My address is 1105 Wallace Lake Rd, Indian Land, SC 29707 and my number is Phone number removed, if you'd like to discuss Bens actions further.

Report a concern   May 22, 2017 — Rated 10 out of 10 by K.B. TruGreen
What do you like about our services?

good folks

Report a concern   May 22, 2017 — Rated 10 out of 10 by S.R. TruGreen
What do you like about our services?

Lawn has improved this year

Report a concern   May 19, 2017 — Rated 10 out of 10 by D.H. TruGreen
What do you like about our services?

The lawn specialist let us know when they are working on the lawn.

Report a concern   May 19, 2017 — Rated 10 out of 10 by J.L. TruGreen
What do you like about our services?

Seem effective

Report a concern   May 19, 2017 — Rated 9 out of 10 by J.T.J. TruGreen
What do you like about our services?

You do what you say. The applications are close to when it should be, based upon the first application. After about 3 years I was able to see a significant improvement in: less weeds, greener lawn, a thicker lawn. The technician also gives helpful tips on the form he leaves with the application.

Report a concern   May 18, 2017 — Rated 9 out of 10 by W.E. TruGreen
What do you like about our services?

Timely. Please contact regarding brown patch treatment. We want to have done ASAP

Report a concern   May 18, 2017 — Rated 9 out of 10 by R.J. TruGreen
What do you like about our services?

Mark Nicholls, branch 5940, has done a fantastic job on the lawn. He's friendly, knowledgeable and enthusiastic about his work.

Report a concern   May 18, 2017 — Rated 10 out of 10 by D.M. TruGreen
What do you like about our services?

My grass if in good health

Report a concern   May 17, 2017 — Rated 9 out of 10 by J.A. TruGreen
What do you like about our services?

The TruGreen service has been very good, and the lawn looks great. The men providing the service have been knowledgeable and friendly. I've been quite satisfied with the service here in Gastonia.

Report a concern   May 17, 2017 — Rated 10 out of 10 by V.D. TruGreen
What do you like about our services?

Jason seemed to be very knowledgeable, was friendly and very professional.

Report a concern   May 17, 2017 — Rated 10 out of 10 by B.L. TruGreen
What do you like about our services?

Your specialist, Jason Spruill, represented TruGreen in a very professional manner. He did not hesitate to answer all my questions to my satisfaction. He was also polite and courteous. Jason spent sufficient time reviewing my yard, noting areas where improvements could be readily achieved, and made recommendations for those treatments. He then made the first application to my yard without rushing the process. I did notice that after he applied the granular weed and feed, he took the time to spot spray critical areas.
After having spent many years in a customer service area, I truly appreciate it when I see, so rarely, a person of Jason’s caliber.
I look forward to his next visit!

Report a concern   May 17, 2017 — Rated 10 out of 10 by M.O. TruGreen
What do you like about our services?

Our specialist, Hector Ramos-Rodriguez, takes care to inform me when he is performing the service to ensure my doggie door is closed. I have 2 larger dogs and the treatment--not dried--can be harmful.
Each time Hector comes to me home, he calls. If unable to reach me via a phone call, he will text.
I'm the position in my career where I manage large relationships among my firm. I am well aware the importance of quality service--Hector is a model I can use to teach my teams.

Report a concern   May 17, 2017 — Rated 10 out of 10 by F.C. TruGreen
What do you like about our services?

My lawn looks so much better since you have weed for it. Technicians are courteous and helpful.

Report a concern   May 17, 2017 — Rated 10 out of 10 by M.N. TruGreen
What do you like about our services?

THE SERVICE IS WELL APPLIED AND CHEMICAL WORKS GREAT FOR OUR YARD. THANKS Name removed

Report a concern   May 17, 2017 — Rated 9 out of 10 by M.H. TruGreen
What do you like about our services?

So far mostly everything. We LOVE Tracy Powell. He really does a thorough job, the BEST! Wish TruGreen carried Organic products though. MUCH THANKS.

Report a concern   May 17, 2017 — Rated 10 out of 10 by D.M. TruGreen
What do you like about our services?

Good customer service and like the same person doing our service

Report a concern   May 16, 2017 — Rated 9 out of 10 by P.H. TruGreen
What do you like about our services?

Courteous service personnel and timely applications of appropriate lawn treatment.


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