Customer Testimonials
The service you render to help me to have a dark green healthy lawn
Seem to stay on regular service schedule. Always courteous.
Joshua Sellers, employee# 143871 is an excellent technician. I would like to keep Josh Sellers as permeant technician for all future services. He went out of his way on 10/11/2023 to walk the property with me to tell me what he was going to do rectify my concerns. Joshua is extremely professional and I believe he is an asset your to company and I could tell he takes pride in his work. Please assign his as my fulltime technician.
Jermain was also extremely helpful very helpful when I call the 800 number. He took time to explain all the options I have when I am dissatisfied with my serves or what do if I have a simple questions about my lawncare. Another dedicated and knowledge professional.
I have been a true green customer for over 10 years.
Eduardo Ruiz did a service for me on 9/19/23. He was very professional, hardworking, diligent, and spent time advising me with areas that I could improve on to get even more success from the service (he discussed guidelines for better watering with lack of rain).
Management is trying to follow my directions. The technicians are doing the best job they can.
Great care for my selected services.
You are still not billing me on the 15th of the month like we agreed a few months ago, I get billed right after service is done.
Concerning today's visit (10/02/2023), Charles Hussey was timely in his arrival, we spoke before he started any treatment. I appreciated his knowledge and interest in making the visit productive. I watched him apply chemical on the yard. We spoke again at the end of the visit. I thanked him for his service during the visit.
Concerning 09/12/2023 visit by Eduardo Ruiz, he was on time, efficient and effective. He gladly listened to my issues about my yard (weeds, in particular) and explained the plan for improvement to the yard, He said that there would be need for any additional treatment to finish killing the weeds. he'd get that scheduled at no extra cost. After, his visit I was confident my yard would soon improve.
Anthony Dominick is my Tree and Shrub specialist and He is one of the best I have ever had. He calls before he comes and when he is here he does an excellent job, He covers my front and back yard trees and shrubs never halfway always 100 percent. They have never looked belter or bloomed more. He is very courteous to me, answers any questions I have, opens the gate to my backyard and always returns the key after he locks the gate. I appreciate his work ethics as do my trees and shrubs!
The technicians come and take care of business without reminders and move on without any disruption.
Great service Josh did great job. Thank you
Anthony Dominick is very professional and super friendly.
He makes me feel that he really cares about my lawn, trees and shrubs.
He is a true specialist at what he does, he very knowledgeable and can answer any question clearly and concise.
Excellence
He done an awesome job covering my property for weeds and pre emergent and in a timely manner plus had a great personality
Representative was very respectful and did a great job explaining what he was doing on each visit and recommended what we needed to do on our end after each service for best results.
He did an excellent work around my house.
Anthony Dominick was my technician today. He called in advance to say he was on his way. When he arrived, he explained what the treatment for today would do for the shrubs. He was very polite and helpful.
I have had seven lawn services and three tree/shrub services this year so far and am pleased with the results even with the extreme heat we have had locally.
Anthony D. came out this today to do a tree/shrub services to get rid of bugs and plant problems. He was very polite and courteous. He came to the front door to introduce himself which was to notify me that he was there on the property. He explained that he would be doing a tree/shrub service today and asked if I had any questions, I did not have any. He carried out his service in a professional manner and then worked up the information sheet explaining in detail what he had just done. This information sheet was left on my front door and I also got a copy from the TruGreen website.
This treatment will work on active leaf feeding insects and slow the disease growth on my landscape and help prevent new development on new leaves. It was also recommended that I cut out some dead branches/stem from some of the plants.
Good job Anthony.
Good service
Technician: Mario Rivera is without a doubt the best representative from True Green that ever in four years put foot on my property ! His knowledge about my lawn which includes issues I havee been upset about is without a doubt impressive. He explained his plan about how to improe the apperance of my lawn and how I could support his efforts. His customer relations approach is unlike any lawn guy I have ever talked to ! He expressed a clear vision of results to include a timeline that I could measure which did take into account upcoming service dates
He addressed every issue I have a confidence that makes me feel reassured that the company I have entrusted with my lawn service will continue to provide excellent support. lastly he told me to call True Green at once if I have any questions ?
If you could get all of your technicians to follow Maroi Rivera's leadership example; to include, his knowledge and customer relation skills other competitive lawn service outfit's would loose market share. You better reward this guy and train him for bigger and better opprotunities. If I had a company he would be a leader in my managenent team.
Respectfully
Randy Wilson
Customer
Promptness
You take care of business
Good service
Eduardo Ruiz was exceptional. He was friendly and efficient, letting me know he was here and what he was he was doing to that the yard today! He even got the back yard, which other technicians have left undone. Superb service this may convince me and my husband to continue services!!!
Mario Rivera was extremely professional. He listened to all of our concerns as we walked the property. I was able to show him some areas that needed more addressing the others. He made some wonderful suggestions. What a great technician!
He actually cared -did not just pop in and out with a slip of paper..
All around great service from Eduardo Ruiz, very knowledgeable.
Eduardo Ruiz was very professional and answered all of our questions. He is a tribute to your company!
Mosquito service performed yesterday was excellent. Technician (Terrence Salter) let me know he was here and what he was going to do. Entire yard was treated, quickly but thoroughly. Send him next time.
On the other hand, service on 7/31/2023 was the exact opposite. I was remiss for not mentioning this disappointment earlier.
I was having hard time,you guys gave me affordable price.I Been with True Green Over 20 year.Thank You So Much🙏
I am very pleased with your service so far.
One wish......maybe you can apply a little more product on my lawn around my outside air-conditioning unit? I noticed, I have a lot of weed coming up on my lawn in that specific area. I think, the condensation water from the A/C unit is watering the weed and it is growing very well in that specific area due to that reason?
Thank you
Timely manner of scheduled services. Keep up the good work.