TruGreen
6855 Appling Farms Parkway
Memphis
TN 38133
United States

Customer Testimonials

Report a concern   April 27, 2017 — Rated 10 out of 10 by F.S. TruGreen
What do you like about our services?

The personal and professional service. Justin Dunham, my lawn care specialist, contacted me on my first application, to see if I had any special concerns about my lawn that needed attention!

Report a concern   April 27, 2017 — Rated 9 out of 10 by T.D. TruGreen
What do you like about our services?

I received a special, help I have weeds call today, by your specialist Christopher Tipton-61272 and I just wanted to express to him my thanks for a great job. We briefly spoke, when he arrived, and I expressed my concern about some seeding type weeds that were popping up all over my lawn and he took care of it in short order. No muss, no fuss. Great job.

Report a concern   April 27, 2017 — Rated 10 out of 10 by G.P. TruGreen
What do you like about our services?

Recent weed application (4-26) was applied on a heavy rainy day. Your service ticket advice was not to mow or water for 24hrs after application. Sounds like poor timing !

Report a concern   April 26, 2017 — Rated 10 out of 10 by O.S. TruGreen
What do you like about our services?

The professionalism of your employees....their courtesy and interest in my particular yard challenges....

Report a concern   April 26, 2017 — Rated 10 out of 10 by J.M. TruGreen
What do you like about our services?

Very friendly and knowledgeable techs. Airated and overseeded my back yard last fall and now it looks awesome.

Report a concern   April 24, 2017 — Rated 10 out of 10 by L.D. TruGreen
What do you like about our services?

I had my first treatment of lawn service today. Justin Dunham was my lawn specialist. I had asked him several questions about my lawn and to be honest he went out of his way to explain what he was doing. I really like this young man and hope he continues to service my account. I am looking forward to an improvement in my lawn. I was having another local company taking care of my lawn and it looks poor compared to some of the other lawns in my area. If you guys work out as I am hoping I will let my neighbors know who is servicing my yard and recommended your company to them. I have used trugreen at one of my other homes in the northern part of the country and they did a fine job for me. Tell Justin thanks again for his professional service call.

Report a concern   April 23, 2017 — Rated 10 out of 10 by J.A. TruGreen
What do you like about our services?

First name removed Gibson is excellent.
totally reliable, answers my phone calls almost immediately. returns asap for weed problems

Report a concern   April 21, 2017 — Rated 10 out of 10 by M.R. TruGreen
What do you like about our services?

First experience. You have a professional and pleasant employee, Justin Barksdle. Great asset to company for new clients and maintaining current clients.

Report a concern   April 20, 2017 — Rated 9 out of 10 by M.W. TruGreen
What do you like about our services?

I do not have to call every time when I pay in advance or write multiple checks.

Report a concern   April 19, 2017 — Rated 10 out of 10 by L.W. TruGreen
What do you like about our services?

I'm a new customer and my first experience with (Shaun Carter) the Lawn Care Specialist assigned to my account was great. He even came out the day before he serviced my lawn just to introduce himself. After the first service I noticed a billing error and promptly called TruGreen customer service. The Customer Service Rep seemed lost and changed the price on me 3 times during the same conversation, so I just cancelled the service. A few days passed and I was contacted by a very pleasant TruGreen Rep (Jolene Mumma) who smoothed things over. The only reason I agreed to restart my service is due to the fact TruGreen cared enough to call me in an attempt to fix the issue and most importantly the quality of work and outstanding customer service I received from Shaun Carter. If anyone really reads these things, Shaun is an asset to TruGreen and the reason i'm still a customer.
My yard is looking better after the first application,Thanks TruGreen.
Name removed

Report a concern   April 19, 2017 — Rated 9 out of 10 by J.R. TruGreen
What do you like about our services?

Your men listen to our comments/instructions/complaints and take appropriate action to make sure they have a satisfied customer. Patrick Green filled the bill very nicely.

Report a concern   April 19, 2017 — Rated 10 out of 10 by P.L. TruGreen
What do you like about our services?

On time service

Report a concern   April 19, 2017 — Rated 10 out of 10 by D.K. TruGreen
What do you like about our services?

Your tech was still working when the sun went down. He seemed very dedicated and wanted to make sure he covered everything that was needed. He did a great job, give him a raise!

Report a concern   April 19, 2017 — Rated 9 out of 10 by G.H. TruGreen
What do you like about our services?

Professional performance

Report a concern   April 19, 2017 — Rated 10 out of 10 by W.G. TruGreen
What do you like about our services?

Very much!

Report a concern   April 19, 2017 — Rated 10 out of 10 by N.C. TruGreen
What do you like about our services?

Kevin our lawn technician is outstanding. His customer service skills are outstanding. He took time to answer all the questions we had about our yard

Kevin is a definite asset to your company!!!!!!

Report a concern   April 19, 2017 — Rated 10 out of 10 by B.G. TruGreen
What do you like about our services?

Everyone has always been polite. They call and or email before and after each service. They point out ways I can save money (by paying in advance for services). One time I had a problem and they made it no problem. Came out again the next day and took care of it. Easy to contact and great customer service.

Report a concern   April 17, 2017 — Rated 10 out of 10 by M.W. TruGreen
What do you like about our services?

We have used TruGreen for years and have been pleased with their service. They will come back if needed free of charge, friendly, and professional.

Report a concern   April 13, 2017 — Rated 10 out of 10 by D.P. TruGreen
What do you like about our services?

Patrick Green came out today (4/13/17) as scheduled to treat my lawn and spoke with me about the care of my lawn. He stated that he will work on getting rid of the weeds. Thanks Mr. Green!

I also would like to thank Mr. Alan Johnson for contacting me and rearranging my treatment plan to insure that my lawn gets the proper treatments. He deserved a 10. Thanks Mr. Johnson! I really appreciate you taking the necessary steps in getting my lawn back in shape.

Last but not least, I would also like to thank Dave Brown for making the first initial visit once I expressed concerns and the branch working as a team in getting my lawn back in shape. He deserves a 10

When a customer expressed concerns about their lawn, it nice that someone listens to your concerns and take action. Thanks to Branch #5773 for listening and taking action!!!

WAY TO GO!!!!!

Report a concern   April 13, 2017 — Rated 10 out of 10 by B.M. TruGreen
What do you like about our services?

The staff is very professional. James does an excellent job. Each application is timely and is explained in detail


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