Customer Testimonials
It's effective
Representative
You communicate well, very professional and you know lawns.
Tiffany Scarboro does a great job!
Hunter was great but we still have way too many violets in the yard. Hopefully future treatments will kill them all.
The most important it works!! We haven’t had any ticks after the second treatment. We are able to go outside without fear of being covered in ticks. Also you were prompt in coming and you informed when you were on the way
The aeration and over seeding that was just done is the best job by one of your service people, since I have been your customer. Weed control is ok, but could be better.
When dissatisfied with a service, a technician is sent out (usually free of charge) to remedy the problem! I like dealing with most of your “telephone helpers” and most technicians! I feel that you really try to satisfy your customers and are fairly priced and, even more importantly, fair and considerate dealing with customer complaints! I actually enjoy speaking to most of your problem solvers!
Lawn Techs that have sprayed or spread my lawn with pre-emergent and fertilizer pellets have done a professional and efficient job the past few months on my property that required both weed control and fertilizer care. if a problem does arise, they will return to correct it.
My first treatment for tree & shrub service. Tiffany S. was very helpful, explained the service treatment and walked me through the process.
I can trust Alisha to do a great job!
Professional, customer friendly on time service.
Mike Wilson did a great job.
The specialist Elijah Spangler represented the epitome of exceptional customer service. Before performing the work, he asked if there were any areas that he needed to be aware. I identified an area with extension cords which led to yard lighting fixtures. He described the work that he was going to perform (TruComplete Aeration & Overseeding) and provided an opportunity for me to ask questions. The work that E. Spangler performed was thorough, precise, and effective. Notes were left describing what to expect and various recommendations. When I took the opportunity to survey the completed work, I got a sense of the commitment to craftsmanship and attention to detail indicative of someone who takes great pride in a job well-done. I would consider E. Spangler a viable asset to TruGreen and the superior services the company seeks to provide. I offer my highest recommendation.
I am satisfied with my service performed by Whitney Martin. Besides providing service, she takes time to explain the process, and she is very thorough in all she does.
Professional personnel and the fact that we get a notification of upcoming services, as well as notified when the Specialist is on their way to our property.
They are the best. I have tried others.
This is my first year using your company. My lawn is thicker this year than it ever has been. Some types of my weeds have disappeared. I still have a few types that need to be removed but I am looking forward to see what you can do to help my yard next year. My only concern is that your notice on when my yard is to being treated I would like a little more advanced notice of the time when the treatment is to be done. I would like to see the treatment being applied.
Thorough explanation of the lawn treatment, and the questions that I had asked off Zachary.
Elijah S. and Ben M. did a nice job on the aeration and overseeding on 9/15. Professional and knowledgeable.
Whitney was very informative. Professional. I appreciate her explaining what’s expected.
Alisha Ritchey does a great job. She always lets me know when she is coming and it gives me chance to speak with her about the health of my shrubs. She's very knowledgeable and capable.
Timothy was a prompt and courteous and appeared to do a complete job.
It is rather evident that your company has been making a deliberate attempt to provide better service and follow up as a result.
Alisha Ritchey is the Specialist that takes care of our extensive shrubs. She is excellent!...very knowledgeable, dedicated, hard working and a great personality. TruGreen is very fortunate to have her.
In the last treatment she explained the use of granular fertilizer over liquid, given current conditions.
In the previous treatment she treated shrubs for some infestations and was patient in explaining what was going on.
Alisha is an employee that I would want working for my company and I hope she is sufficiently compensated.
Bill Enser
Alisha Ritchey is who you want asigned to your trees and shrubbs. She cares and advises.
She is thorough and has a service attitude. No short cuts. She is a stellar employee.
Technicians have been knowledge, friendly, and efficient. On 9/18, Hunter Hartquist was very helpful and informative. He completed his work thoroughly and communicated clearly with me.
Today, Hunter Arthaud provided our Fertilizer and weed control. He did an amazing job. So many times the agent missing treating some of our property, Hunter hit all the property. Thanks and hope to see him again.
Anita Young has been an outstanding employee for all the years we've used TruGreen. She truly is a great asset to your company going above and beyond in her duties. I truly enjoy the brief chat prior to conducting business...she is professional and efficient yet takes the time to be pleasant in all aspects of her job.
A great big thank you to her! Please take the time to acknowledge the wonderful employee you have in her.
Additional service at no extra charge if the contract service isn't sufficient.