TruGreen
16022 Adelante Street
Irwindale
CA 91702
United States

Customer Testimonials

Report a concern   February 26, 2017 — Rated 10 out of 10 by A.D. TruGreen
What do you like about our services?

Top 10 marks to our two recent specialists, Jose Alvarez and Anastacio Garcia.

Report a concern   February 24, 2017 — Rated 10 out of 10 by J.S. TruGreen
What do you like about our services?

We like the look of a nice green lawn and you help us achive this

Report a concern   February 24, 2017 — Rated 9 out of 10 by C.H. TruGreen
What do you like about our services?

It keeps the lawn fed and green. Also, our tech Anastacio Garcia is great to work with.

Report a concern   February 23, 2017 — Rated 9 out of 10 by T.M. TruGreen
What do you like about our services?

Thank you for listening and then following through to remedy a problem.

Report a concern   February 22, 2017 — Rated 10 out of 10 by S.C. TruGreen
What do you like about our services?

Friendly specialist who care about my lawn

Report a concern   February 22, 2017 — Rated 9 out of 10 by R.F. TruGreen
What do you like about our services?

Your service men are excellent. Special thanks to Mike Bogdan!

Report a concern   February 22, 2017 — Rated 10 out of 10 by D.B. TruGreen
What do you like about our services?

Great except I always seem to have weeds.

Report a concern   February 20, 2017 — Rated 10 out of 10 by M.H. TruGreen
What do you like about our services?

Michael Roth has wonderful follow up and really did his utmost to correct issues when/if they came up.

Report a concern   February 20, 2017 — Rated 10 out of 10 by R.W. TruGreen
What do you like about our services?

Where is this take survey link. Very frustrating

Report a concern   February 19, 2017 — Rated 10 out of 10 by R.M. TruGreen
What do you like about our services?

Timely. Helpful information by techs.

Report a concern   February 17, 2017 — Rated 10 out of 10 by D.P. TruGreen
What do you like about our services?

MY LAWN ALWAYS LOOKS GREAT AFTER YOU ARE HERE. JOSE ALVAREZ IS THE BEST. EXPLAINS EVERYTHING AND ALWAYS DOES A CLEAN BEAUTIFUL JOB. LOOK FORWARD TO SEEING JOSE AGAIN. THANK YOU ALL. DOTTIE Last name removed

Report a concern   February 17, 2017 — Rated 9 out of 10 by A.W. TruGreen
What do you like about our services?

Mike, you asked me to complete a second evaluation as it relates to Mike Bogdon and
Javier Ortiz. Javier recently aerated the lawn, fertilized and applied a pre-emergent. As we
spoke, your service is only as good as the people performing the service. Javier and Mike are definitely a 10.

As mentioned, I decided to terminate the service when one of your employees tagged the property without performing the service. A complaint call brought a second employee that fertilized the front lawn only and a third call brought another employee to fertilize the back lawn. It indicated a call center dispatch-personnel problem and a decision to leave.

I recommended my neighbor. Since we share a common front lawn, I asked your company
to service the properties on the same day. This has occurred twice in the past twelve months..

My recommendations: 1) Clean up the dispatch problem. When you service people on the same street or in the same neighborhood do it all on the same day. 2) Inform your employees
that a strict employment termination rule applies if service is not performed. 3) Convert your trucks to "natural gas". The system works for both fossil fuels, (gasoline and natural gas) and should be profitable to the company.

Mike, I have used your service in the past and have terminated the service for the same reasons mentioned above.

Out of respect for you and your cordial request, I have taken the time to respond.

.

Report a concern   February 17, 2017 — Rated 10 out of 10 by G.T. TruGreen
What do you like about our services?

You are consistently professional and courteous with your customers. You do a very good job! You can be great if you can perfect your scheduling.

Report a concern   February 16, 2017 — Rated 10 out of 10 by L.B.D. TruGreen
What do you like about our services?

Your lawn care service workers are very knowledgeable and have truly made my lawn come back to lifwe

Report a concern   February 16, 2017 — Rated 10 out of 10 by S.B. TruGreen
What do you like about our services?

When the guy comes out he explains everything

Report a concern   February 16, 2017 — Rated 10 out of 10 by J.S. TruGreen
What do you like about our services?

Excellent results, great service, friendly agents!

Report a concern   February 15, 2017 — Rated 10 out of 10 by J.B. TruGreen
What do you like about our services?

I answered this in a separate survey on your site a few hours ago. It was a very favorable report. Hopefully you got it.

Report a concern   February 15, 2017 — Rated 10 out of 10 by J.S. TruGreen
What do you like about our services?

My lawn is looking good and greener one of your workers First name removed Ortiz did a great job

Report a concern   February 15, 2017 — Rated 10 out of 10 by K.M. TruGreen
What do you like about our services?

Effective. Improved our yard considerably.

Report a concern   February 15, 2017 — Rated 10 out of 10 by J.B. TruGreen
What do you like about our services?

Outstanding service and follow up for the second time this month by your specialist, Anastacio Garcia.


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