Customer Testimonials
All ok
Your regular schedule of caring for the lawn, applying products as the lawn needs them.
Paul was very polite. He provided a full comprehensive discussion about how to maintain the lawn, e.g., mow level, water schedule and aeration. After 2 1/2 weeks later I've already noticed a difference in the health of the lawn.
The customer service is awesome from the sales people, to customer service reps, to the workers in the field. We are always taken care of and treated kindly and with sincere concern for the improvement of our lawn.
Your service agents are very knowledgeable and friendly.
Prompt & informative
The lawn and new mosquito service we've received have transformed our yard- no more mosquitoes and lush green grass! I also like getting the reminder phone calls from Trudy telling when our service will be taking place.
Lawn is green and lush. Clover is gone. Looks very healthy. Some undesirable grasses still present. Service is pricey. People I have recommended you to do not want to spend as much as I did.
I need a representative from the local service provider to call me. I want to meet the service tech at our next service. They failed to call before yesterday's service.
Name removed
Phone number removed
Paul Burgess our technician was very professional and thoroughly answered my questions. Took the time to review all my lawn issues. I hope all your techs are this good!
We have had very good service from Trugreen. Or lawn is about half way to the way we hope it to be. Next spring should put the lawn in a beautiful condition!
You arrive on time and complete your work..
Service people are efficient and courteous.
I like that the young guy is so helpful in explaining about the grass and what I need to do with it.
Excellent worker that applied the grub control spray.
The technician was personable & explained what would be done during the day of the service. I was also advised that I could request an in between service, if needed, at no additional cost.
Not only is True Green a great way to go for a beautiful yard, but the technicians are always polite when they come to the door to inform us they will be in the yard. They are always willing to answer any questions that I may have concerning any application they are performing that day or any other day.
Before we decided to do the mosquito spraying we were swarmed with them! Deciding to go ahead with the mosquito spraying was a smart decision! It has been great, no mosquitoes this summer at all, not even any other bugs to speak of.
The tech that does the job has, each time, been very thorough!
Would highly recommend this for your home!
My lawn is gorgeous.
Your service is regular and dependable. You keep my lawn look very good. It's not "great", but darn good. I have two reservations that prevented me from responding with a 10. They are: You folks have never directly addressed the Bermuda grass that creeps into my lawn from my neighbor. I kill it with Turflon Ester; however, there remains straw colored thatch. I wish you folks would use Turflon Ester and de-thatch. If that were done, my main front yard would look perfect. I have a small front side yard that looks pretty good from a distance, but up close there are bare spots. I've done everything your technician told me to do to remedy this situation, but to no avail. Further, they always assure me that their reseeding, etc. will remedy the problem. If this small front side lawn looked as good as the front mail law, I would give you guys a loud 10+ !!
I have to say we were skeptical about your services until our guy 7986- Paul Burgess showed up.He walked us through every weed know to man and explained how it would work. Still questioning, it we went with it! We are seeing a difference in our lawn! He takes the time to explain on the things he has done to treat our lawn etc. and even puts stars next to the ones we need to do. We are very happy with Paul! Thank you for letting him be our True Green Guy!!
Derek and Name removed Frates
Employees are courteous,efficient and knowledgeable. They come, do their jbbs without my needing to be there. My trees, shrubs and grass are healthy. No weeds! No mosquitos!. Jim
Haven't had mosquitos this year where I have had in years past. I don't have to wonder what kind of repellent to use for the yard or for myself.
My specialist, Paul Burgess, 7986, was very friendly, knowledgeable and answered all of my questions. He explained what he was going to do and why and then offered watering tips regarding my newly installed drip system. He was very professional and quickly completed the needed services.
The Service Specialist Scott McKillop, 64877, was very friendly, knowledgeable and answered all of my questions. Very professional and told me exactly what he was going to do and why.
Good friendly and knowledgeable employees
Availability to get help.
My lawn is always beautifully green.
Great staff and good product.
The technician was very thorough in completing his job.