TruGreen
402 Valley Ave. NW Bldg. A Suite 110
Puyallup
WA 98371
United States

Customer Testimonials

Report a concern   July 18, 2023 — Rated 9 out of 10 by M.A. Your TruGreen Branch
What do you like about our services?

Friendly, responsive when there is an issue

Report a concern   July 13, 2023 — Rated 10 out of 10 by H.L. Your TruGreen Branch
What do you like about our services?

Your team is like clockwork. You call, and they are here just as it was promised. We never have to "follow up" because they always come. They leave our property with out any messes to clean up.

Report a concern   July 13, 2023 — Rated 9 out of 10 by E.D. Your TruGreen Branch
What do you like about our services?

I have been using TruGreen for several years. I appreciate the call to set up when they are coming. I have always been pleased with the job they have done. If I have any questions they are always answered.

Report a concern   July 12, 2023 — Rated 10 out of 10 by N.F. Your TruGreen Branch
What do you like about our services?

I like that Tru Green prompt on coming on the days that are scheduled and also if I have any questions they will answer them or find out for me.

Report a concern   July 12, 2023 — Rated 9 out of 10 by L.R. Your TruGreen Branch
What do you like about our services?

Taking care of nutrients for lawn and shrubs needs.

Report a concern   July 12, 2023 — Rated 10 out of 10 by J.J. Your TruGreen Branch
What do you like about our services?

Communication,friendly workers my yard looks better

Report a concern   July 11, 2023 — Rated 10 out of 10 by T.S.M. Your TruGreen Branch
What do you like about our services?

One time, advance call, and good through work. My lawn and bushes look great. I have recommended your service to friends and neighbors.

Report a concern   July 7, 2023 — Rated 10 out of 10 by C.J. Your TruGreen Branch
What do you like about our services?

All I have to do is mow and water and I have the nicest grass in the neighborhood!

Report a concern   July 5, 2023 — Rated 10 out of 10 by T.A. Your TruGreen Branch
What do you like about our services?

It works

Report a concern   July 4, 2023 — Rated 9 out of 10 by A.K. Your TruGreen Branch
What do you like about our services?

The services do help keep the lawn green snd healthy

Report a concern   June 29, 2023 — Rated 10 out of 10 by Antoinette Atienza Your TruGreen Branch
What do you like about our services?

They guarantee results. If not happy, they will redo it.

Report a concern   June 28, 2023 — Rated 10 out of 10 by Bob Cournoyer Your TruGreen Branch
What do you like about our services?

Everything.. :-)

Report a concern   June 28, 2023 — Rated 10 out of 10 by J.F. Your TruGreen Branch
What do you like about our services?

The services are always performed if I am present or not. And my yard looks fantastic.

Report a concern   June 28, 2023 — Rated 10 out of 10 by S.H. Your TruGreen Branch
What do you like about our services?

My lawn looks very healthy and green.

Report a concern   June 28, 2023 — Rated 10 out of 10 by D.W. Your TruGreen Branch
What do you like about our services?

Truly enjoyed the service

Report a concern   June 27, 2023 — Rated 10 out of 10 by C.D. Your TruGreen Branch
What do you like about our services?

The lawn has responded well to the attention given by the TrueGreen personnel and the service is as advertised.

Report a concern   June 27, 2023 — Rated 10 out of 10 by D.C. Your TruGreen Branch
What do you like about our services?

Not having to buy lawn products and knowing when they need to be applied.

Report a concern   June 27, 2023 — Rated 10 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

Friendly associates. Lots of communication. Seems to be working on our lawn.

Report a concern   June 27, 2023 — Rated 10 out of 10 by C.L. Your TruGreen Branch
What do you like about our services?

Lawn looks much better. Side section still has more weeds compared to the front.

Report a concern   June 27, 2023 — Rated 10 out of 10 by Owen Johnson Your TruGreen Branch
What do you like about our services?

My lawn in the front is not as green as it should be. Not even close. At this point it’s not worth having this service. The last time someone came out they left no signs like they usually do an I can’t even tell if they fertilized the back yard. I’m so mad about how bad my front yard looks that I’m actively seeking to learn how to fertilize just so I can cancel. Great service has turned into a waste of money. Even the survey is broken. I didn’t want to give your service a 10. Very angry service member

Report a concern   June 27, 2023 — Rated 10 out of 10 by Dale Jasperson Your TruGreen Branch
What do you like about our services?

I am 90 so I can save my energy for other things But you didn’t leave a slip that said what you did

Report a concern   June 21, 2023 — Rated 10 out of 10 by B.C. Your TruGreen Branch
What do you like about our services?

Friendly service folks. The scheduling would be better if I had a better time window for the day. I know I don't need to be here, but I like to meet new service techs since they sometimes take the hard route to the lawns instead of the easy routes. A shorter window is probably not possible since you don't really know how long previous service calls will take.

Report a concern   June 20, 2023 — Rated 10 out of 10 by Nancy Norton Your TruGreen Branch
What do you like about our services?

The staff that come to my home are always incredibly friendly and respectful of my plants :) I love the text reminders for upcoming services.

Report a concern   June 20, 2023 — Rated 10 out of 10 by W.B. Your TruGreen Branch
What do you like about our services?

Things are good. I would like to remove the tree and shrub services moving forward though. I no longer need the insect spray of the tree and shrub service and would like to cancel that portion. Also, this is the 3rd year with TruGreen and would love some recommendations as to why my lawn looks the same as it did before TruGreen. It is obvious some things are not working and I would like to know what I need to do.
Thanks,
Name removed

Report a concern   June 20, 2023 — Rated 10 out of 10 by M.D. Your TruGreen Branch
What do you like about our services?

They always do complete job....never rush or skimp

Report a concern   June 14, 2023 — Rated 10 out of 10 by F.P. Your TruGreen Branch
What do you like about our services?

Reliable, professional service. Friendly and knowledgable personell. Good communications for arrival times and dates.
Thank you!

Report a concern   June 14, 2023 — Rated 9 out of 10 by B.J. Your TruGreen Branch
What do you like about our services?

I love the customer service! I like seeing my yard get better and better all the time. I just wish I could get billing done at the same time each month

Report a concern   June 14, 2023 — Rated 10 out of 10 by Mark Baker Your TruGreen Branch
What do you like about our services?

Great communication, service is on time and my lawn looks great!

Report a concern   June 14, 2023 — Rated 10 out of 10 by J.S. Your TruGreen Branch
What do you like about our services?

The employes

Report a concern   June 14, 2023 — Rated 9 out of 10 by R.F. Your TruGreen Branch
What do you like about our services?

Along the edges and within the lawn, we have various types of clover and buttercups. I know, after several re-treats and the field manager coming out, that you can only do so many weed treatments per year. Because I like a nice lawn, with no weeds, I go out and pick them out, by hand. If there is anything else I can do, please let me know. If you need to spot treat, please let me know, also. Thanks.


Privacy Policy