TruGreen
15265 N.E. 95th Street
Redmond
WA 98052
United States

Customer Testimonials

Report a concern   October 20, 2021 — Rated 10 out of 10 by James Pair Your TruGreen Branch
What do you like about our services?

The service is very good and timely. My lawn looks good. Thank you.

Jim Pair

Report a concern   October 20, 2021 — Rated 9 out of 10 by M.J.G. Your TruGreen Branch
What do you like about our services?

The’re dependable

Report a concern   October 20, 2021 — Rated 9 out of 10 by L.B. Your TruGreen Branch
What do you like about our services?

I appreciated the lawn rep that serviced me. He did a good job.

Report a concern   October 20, 2021 — Rated 10 out of 10 by D.K. Your TruGreen Branch
What do you like about our services?

The guys are always very nice and explain what they are doing and give me the opportunity to ask questions. I’ve been pleased with your service.

Report a concern   October 13, 2021 — Rated 10 out of 10 by L.D. Your TruGreen Branch
What do you like about our services?

Very friendly team members; keeps my grass green and healthy.

Report a concern   October 12, 2021 — Rated 9 out of 10 by J.T. Your TruGreen Branch
What do you like about our services?

You missed the first two months. Not happy about that and no refund but once in track they did come monthly.

Report a concern   October 12, 2021 — Rated 10 out of 10 by Jim Conaxis Your TruGreen Branch
What do you like about our services?

Prompt, Professional, and courteous service. all problems addressed.

Report a concern   October 12, 2021 — Rated 10 out of 10 by Kendra Hefner Your TruGreen Branch
What do you like about our services?

The treatment keeps weeds down and the grass healthy

Report a concern   October 12, 2021 — Rated 9 out of 10 by G.C. Your TruGreen Branch
What do you like about our services?

staff does a good job..

Report a concern   October 11, 2021 — Rated 10 out of 10 by Paul Burton Your TruGreen Branch
What do you like about our services?

Your specialist; Trevon-Turner did an excellent job on my lawn on 10/09/21. He is a hard worker.
Paul Burton

Report a concern   October 9, 2021 — Rated 10 out of 10 by S.M. Your TruGreen Branch
What do you like about our services?

I appreciate that the specialists came out with working equipment and all the supplies to aerate, seed, and lime my property. It's a big yard and took them a little over 2 hours to finish the job. And they sent two guys and two aerators so they could split up the property. I appreciate the way they worked well and efficiently.

Report a concern   October 8, 2021 — Rated 10 out of 10 by Vicki Walters Your TruGreen Branch
What do you like about our services?

Jordy was here today and he answered all the questions I had. He was very polite and a pleasure to have at my home.
Vicki

Report a concern   October 8, 2021 — Rated 10 out of 10 by J.D. Your TruGreen Branch
What do you like about our services?

I always get a call that they are coming.
The person who does the work is always polite & if I have questions they seem to be very knowledgeable.

Report a concern   October 6, 2021 — Rated 10 out of 10 by P.W. Your TruGreen Branch
What do you like about our services?

Yard looks great.

Report a concern   October 5, 2021 — Rated 10 out of 10 by Roxanne and Gene Gierek Your TruGreen Branch
What do you like about our services?

Kept the yard looking green . Very professional.

Report a concern   October 5, 2021 — Rated 9 out of 10 by D.N. Your TruGreen Branch
What do you like about our services?

Fast efficient and most of the time I don't even know you were there.

Report a concern   October 1, 2021 — Rated 10 out of 10 by Bill Bowers Your TruGreen Branch
What do you like about our services?

Fast, professional, well-trained people. CS over the phone is quick, well-informed, and to the point. Great overall experience.

Report a concern   September 29, 2021 — Rated 9 out of 10 by B.S. Your TruGreen Branch
What do you like about our services?

Regular scheduled treatments of grass and plants. Unscheduled service when conditions warrant.

Report a concern   September 29, 2021 — Rated 10 out of 10 by E.K. Your TruGreen Branch
What do you like about our services?

This is in regards to tree service on 9/28/2021. Tom came out to respray our trees after the last tech did not do a proper job. Tom is great !!! He has always always done a very thorough job & is the nicest man. We have enjoyed visiting with him over the years. He is always willing to answer any questions we have. We truly appreciate when we see on our advance notice that Tom will be our tech because we know he will do a wonderful job. When we see it's Tom we know we don't have to watch to see if the job is done right. Tom is a valuable employee for Tru Green as techs like him have become few & far between.

THANK YOU !!!!!!! Tom :-)

Report a concern   September 28, 2021 — Rated 10 out of 10 by Connie Seguin Your TruGreen Branch
What do you like about our services?

My lawn is one of the best in the neighborhood, your people are always friendly - great service!

Report a concern   September 26, 2021 — Rated 10 out of 10 by Phyllis Walton Your TruGreen Branch
What do you like about our services?

One of the many things I've liked about your services is I can call about a concern and when my next service is completed the things that were noted were very helpful for me.
One example is the technician noted my lawn was cut too short and with a dull blade.
I've not had that noted until now and I've had a new company mowing my yard and I would have never thought about that they would be mowing with a dull blade. I have noticed he had been cutting it shorter.
It was very helpful to be told it looked like my lawn was being unevenly watered. I purchased a better sprinkler to hopefully help remedy that.
So all that to say I'm having my original man return to mowing my lawn and I'm looking forward to seeing my grass return to the lush green that it used to be.

Report a concern   September 23, 2021 — Rated 9 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

They are prompt and efficient

Report a concern   September 22, 2021 — Rated 10 out of 10 by Melissa Danberg Your TruGreen Branch
What do you like about our services?

We really like and appreciate our local services. We do not like the answering Service System and operators who have no local information and ability to communicate with basic needs. Very poor service and now we are very lucky that we can contact our own local people and get good prompt help when needed. Get rid of that answering Service you are using all over the country. We had the same problem with edge pest control. Almost called the Better Business Bureau

Report a concern   September 22, 2021 — Rated 10 out of 10 by N.S. Your TruGreen Branch
What do you like about our services?

Regularity

Report a concern   September 22, 2021 — Rated 9 out of 10 by L.L. Your TruGreen Branch
What do you like about our services?

The majority of the time, I have to call to schedule lawn service. This task should be done in your office.

Report a concern   September 15, 2021 — Rated 10 out of 10 by Deanna Herron Your TruGreen Branch
What do you like about our services?

Mosquito repellency!

Report a concern   September 14, 2021 — Rated 10 out of 10 by C.F. Your TruGreen Branch
What do you like about our services?

Notifications when service will be.
Follow instructions.

Report a concern   September 8, 2021 — Rated 9 out of 10 by N.B.R. Your TruGreen Branch
What do you like about our services?

You do a great job of letting us know when you will be coming. When I had a conflict on the day you were coming, the aumated system worked for telling you our road would be closed that day due to repaving. You then called to schedule another appointment.

Report a concern   September 7, 2021 — Rated 10 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

Thank you for your good service. Friday, September 3, I had a service that I didn't know about and I was not home at the time of service. Unfortumately, I had a large tarp on my grass from painting. Therefore, a large part of my grass was not services nor did they do the path from the garage.

I would like to request a reservice at no additional charge.

Please let me know when you are coming. The tarp is removed and you can see that 2/3 of my grass is green;however, there is a large yellow dead grass and the path needs to be reseeded and treated with the fertilizer that they used on Friday. The cost was too high not to have the complete area services.

Thank you.
Name removed

Report a concern   August 31, 2021 — Rated 10 out of 10 by S.P. Your TruGreen Branch
What do you like about our services?

Dependable. Effective.


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