West Region
1620 S Sinclair Street
Anaheim
CA 92806
United States

Customer Testimonials

Report a concern   June 24, 2017 — Rated 9 out of 10 by K.S.W.M. West Region
What do you like about our services?

Techs show up on time, do the work and leave notes when finished. Reasonable prices also.

Report a concern   June 24, 2017 — Rated 10 out of 10 by T.M.A.A.J. West Region
What do you like about our services?

Your service man Ben is the best. He is quick, thorough, efficient, as well as friendly and likable and trustworthy. Couldn't ask for more. He is an ideal employee and ambassador for your company. Thank you, Ben!!!

Report a concern   June 24, 2017 — Rated 10 out of 10 by T.L. West Region
What do you like about our services?

answered all my questions and was knowlegeable

Report a concern   June 24, 2017 — Rated 10 out of 10 by I.M. West Region
What do you like about our services?

Your services are gratefully received in abundance. Your technician, Noe Neria (59769) was very informative in explaining to me steps to take in caring for my lawn in the backyard. He is truly an asset to your organization.

Report a concern   June 24, 2017 — Rated 10 out of 10 by M.H. West Region
What do you like about our services?

TruGreen guarantees that if not happy, they will come out and try to address the issue.

Report a concern   June 23, 2017 — Rated 10 out of 10 by D.C.T. West Region
What do you like about our services?

Whatever my concerns are regarding my service, I know I can call and request information or a re treatment.

Report a concern   June 23, 2017 — Rated 10 out of 10 by D.B. West Region
What do you like about our services?

Ben Heckendorn is the most reliable and helpful person I have ever had the pleasure to work with. He always takes the time to explain what he is doing and why. HE IS VERY PATIENT WITH MY WIFE AND ME WITH OUR CONCERNS ABOUT PET SAFETY. I look forward to the times he comes for the yard treatment, and appreciate that he takes such personal interest. Other specialists have come from time to time but I have asked Ben to come exclusively for our treatments and he has graciously agreed. He is a SUPER GUY in all respects.

Signed, Name removed

Report a concern   June 23, 2017 — Rated 10 out of 10 by R.R. West Region
What do you like about our services?

My lawn is looking amazing started of slow but big improvement

Report a concern   June 23, 2017 — Rated 10 out of 10 by T.M. West Region
What do you like about our services?

After a rocky start with TruGreen that can be chalked up to lack of communication I was pleased that I hung in there with your company. I eventually connected with John Balicki the Senior Service Manager. It is all too rare these days to find someone at a company that takes customer feedback personally. I have been in the customer service business for over 32 years and it is something I take very seriously. It is what separates good companies from great companies. John went above and beyond to rectify my situation and re-gained my trust and loyalty.

Report a concern   June 23, 2017 — Rated 10 out of 10 by J.J. West Region
What do you like about our services?

Keeps the lawn looking good!

Report a concern   June 23, 2017 — Rated 10 out of 10 by L.V. West Region
What do you like about our services?

Polite technicians and phone gals. Not having to weed and feed ourselves. Free recall to make corrections.

My neighbor across the street would like an estimate based on seeing your truck here.
10008 NE 149th Ave. Vancouver, WA 98682. No rush, next time you come out.

Report a concern   June 22, 2017 — Rated 9 out of 10 by W.L. West Region
What do you like about our services?

My lawn looks good

Report a concern   June 22, 2017 — Rated 9 out of 10 by B.T. West Region
What do you like about our services?

Always on a regular schedule.

Report a concern   June 22, 2017 — Rated 10 out of 10 by R.S. West Region
What do you like about our services?

Transformed our lawn back to something beautiful!

Report a concern   June 22, 2017 — Rated 10 out of 10 by B.O. West Region
What do you like about our services?

Professional, Courteous and Friendly. Every so often I have to remind True Green to call before your applicator comes to our house, it's in the notes you have for the applicator to call.
Thank you.

Report a concern   June 22, 2017 — Rated 10 out of 10 by J.C. West Region
What do you like about our services?

Our lawn looks amazing!

Report a concern   June 22, 2017 — Rated 10 out of 10 by J.G. West Region
What do you like about our services?

Your responsiveness to concerns is outstanding and the individual crew members ar very pl wasn't to deal with.
My lawn is looking GREAT.

Report a concern   June 22, 2017 — Rated 10 out of 10 by C.C. West Region
What do you like about our services?

To Whom It May Concern,

In my opinion, Mr. William Fransen is one of your better employees. He is extremely courteous,
explains what he is doing and why. He appears to be very detail oriented and is concerned about providing good service for good value. Mr. Fransen is a true credit to your organization!

Sincerely,

Name removed
Email address removed
Phone number removed

c

Report a concern   June 22, 2017 — Rated 10 out of 10 by S.W. West Region
What do you like about our services?

Quick and professional.

Report a concern   June 22, 2017 — Rated 10 out of 10 by B.C. West Region
What do you like about our services?

Technician, Will Fransen, was great. Very helpful and informative. We've used your services before and just started them up again at our new home. Thanks guys!


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