TruGreen
7980 Kentucky Drive
Florence
KY 41042
United States

Customer Testimonials

Report a concern   February 21, 2023 — Rated 10 out of 10 by L.W. Your TruGreen Branch
What do you like about our services?

Great results

Report a concern   February 21, 2023 — Rated 10 out of 10 by John Gyenese Your TruGreen Branch
What do you like about our services?

On time and ability to see truck progress on maps as service person is on way.

Report a concern   February 20, 2023 — Rated 10 out of 10 by J.G. Your TruGreen Branch
What do you like about our services?

Going great!

Report a concern   February 19, 2023 — Rated 10 out of 10 by M.M. Your TruGreen Branch
What do you like about our services?

She was arrived when scheduled and shut the gate to my backyard. It is late winter so I can't see a difference in the yard.

Report a concern   February 18, 2023 — Rated 10 out of 10 by G.R. Your TruGreen Branch
What do you like about our services?

Samantha Klopfer is our technician. She has always been professional and courteous when she performs the application. We were very close to discontinuing your services until she was assigned our residence. She changed our minds about leaving.

Report a concern   February 17, 2023 — Rated 9 out of 10 by B.L. Your TruGreen Branch
What do you like about our services?

I don't need to remember to do my own lawn treatment. TruGreen keeps up on the right schedule.
The specialist today, Brandon Fuller, was especially polite and informative. He helped us set up appointment for a grub treatment.

Report a concern   February 17, 2023 — Rated 10 out of 10 by R.C. Your TruGreen Branch
What do you like about our services?

Let you know ahead of time before service! Let you know when they get here does a good job! been using for years!

Report a concern   February 15, 2023 — Rated 10 out of 10 by Ken Chamblin Your TruGreen Branch
What do you like about our services?

Today I met the TruGreen tech who will be taking care of my yard in 2023. His name is David Thornberry and I was very impressed with his professionalism as well as his personality. I look forward to each of his visits and my beautiful TruGreen (envy of my neighborhood) yard!

Report a concern   February 14, 2023 — Rated 9 out of 10 by K.D. Your TruGreen Branch
What do you like about our services?

timely and professionally serviced

Report a concern   February 1, 2023 — Rated 10 out of 10 by Wanda Trester Your TruGreen Branch
What do you like about our services?

Elizabeth came and sprayed our trees and shrubs and does a terrific job. I have mites on my burning bushes and I call and she came back and sprayed at no charge. Been a customer for many years and recommend to give them a try.

Report a concern   December 13, 2022 — Rated 10 out of 10 by R.C.R. Your TruGreen Branch
What do you like about our services?

Appreciate the phone calls alerting us to when we will be having a service call and the emails containing a print-out of what was applied to our lawn.

Report a concern   December 11, 2022 — Rated 10 out of 10 by Gary Owens Your TruGreen Branch
What do you like about our services?

My grass is the greenest on the block, even in December.

Report a concern   December 9, 2022 — Rated 9 out of 10 by G.B. Your TruGreen Branch
What do you like about our services?

I do not like the treatment sign put in my back yard

Report a concern   December 2, 2022 — Rated 10 out of 10 by H.G. Your TruGreen Branch
What do you like about our services?

They do a great job! Very responsive.

Report a concern   December 2, 2022 — Rated 10 out of 10 by B.A. Your TruGreen Branch
What do you like about our services?

It works

Report a concern   December 2, 2022 — Rated 9 out of 10 by H.G.R. Your TruGreen Branch
What do you like about our services?

When there is a problem you correct it

Report a concern   December 1, 2022 — Rated 10 out of 10 by Bradford ''Brad'' Short Your TruGreen Branch
What do you like about our services?

Very professional and do a great job highly recommend.

Report a concern   November 30, 2022 — Rated 9 out of 10 by A.B. Your TruGreen Branch
What do you like about our services?

I appreciate the notification of when people are coming and my lawn does seem to look healthier since we have been using the service.

Report a concern   November 28, 2022 — Rated 10 out of 10 by Kim Rich Your TruGreen Branch
What do you like about our services?

Samatha did a great job!!

Report a concern   November 25, 2022 — Rated 10 out of 10 by M.J.L. Your TruGreen Branch
What do you like about our services?

My lawn is the best looking lawn on our street! The work put out by TruGreen has paid o0ff and has been paying off since I started with them back in the 1990's. Their employees are the best - they do a great job!

Report a concern   November 22, 2022 — Rated 10 out of 10 by P.S. Your TruGreen Branch
What do you like about our services?

Punctual, good products

Report a concern   November 22, 2022 — Rated 10 out of 10 by R.J.M. Your TruGreen Branch
What do you like about our services?

Always consistent, always dependable, beautiful lawn.

Report a concern   November 18, 2022 — Rated 10 out of 10 by L.C. Your TruGreen Branch
What do you like about our services?

You keep to a schedule and what we want.

Report a concern   November 18, 2022 — Rated 10 out of 10 by Matthew Bowersox Your TruGreen Branch
What do you like about our services?

quick and thorough

Report a concern   November 17, 2022 — Rated 10 out of 10 by John Despain Your TruGreen Branch
What do you like about our services?

Our current service agent is great. He is doing a good job and lawn is doing better.

Report a concern   November 15, 2022 — Rated 10 out of 10 by D.S. Your TruGreen Branch
What do you like about our services?

Thank you RONALD JACKSON for taking such good care of my lawn

Report a concern   November 11, 2022 — Rated 9 out of 10 by W.L. Your TruGreen Branch
What do you like about our services?

I had called to cancel my account, 11-10-22 because three of my service appointments(11/08, 11/07 &11/10) in the same week had been canceled by TruGreen after I received messages saying "they were on their way" with an estimated time of arrival, but before the time expired, I received another message stating the "service could not be completed."

I became very upset because I had rearranged my schedule to accommodate TruGreen for each of the scheculed service dates.

However, although I had received message (...can NOT be completed for the 11/10) date the serviceman (Brandon Cummins) showed up eventually and did a good job with the application.

My yard does look better since I have had TurGreen Lawn Service.

Reinstate my account/service for 2023.

Report a concern   November 9, 2022 — Rated 9 out of 10 by A.K. Your TruGreen Branch
What do you like about our services?

Services are scheduled by Trugreen & performed in a timely manner. Hopefully by next year the tree & shrub treatment will really make a difference. Thank you, Trugreen, for your advice & services.

Report a concern   November 8, 2022 — Rated 10 out of 10 by Matt Frey Your TruGreen Branch
What do you like about our services?

We love the communication facilitated through the Trugreen app. It's so nice to receive a notice when we have a service due and when the TG technician arrives and completes the work.

Report a concern   November 8, 2022 — Rated 10 out of 10 by John Rayburn Your TruGreen Branch
What do you like about our services?

Technicians are knowledgeable and responsive


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