TruGreen
7980 Kentucky Drive
Florence
KY 41042
United States

Customer Testimonials

Report a concern   July 20, 2017 — Rated 10 out of 10 by S.M. TruGreen
What do you like about our services?

That if you have an issue, they are right on top of getting back with you to resolve it, plus give you a discount or free next treatment.

They care about their customers and do a professional job in showing that.

I worked with Lisa at Tru Green and had such a professional yet very caring experience to solve my issues.

She made me feel like I was the one and only customer, that's how special she was in caring and solving my problems.

It was truly a pleasure working with her!!

Sincerely,
First name removed A. Last name removed
Phone number removed

Report a concern   July 20, 2017 — Rated 10 out of 10 by J.W. TruGreen
What do you like about our services?

Quick response to solve the problem!!

Report a concern   July 19, 2017 — Rated 10 out of 10 by C.B. TruGreen
What do you like about our services?

Customer service contacted me about particular issues

Report a concern   July 19, 2017 — Rated 10 out of 10 by T.V. TruGreen
What do you like about our services?

My grass is green

Report a concern   July 19, 2017 — Rated 10 out of 10 by R.C. TruGreen
What do you like about our services?

You have been trying help me with the lawn problem.

Report a concern   July 19, 2017 — Rated 9 out of 10 by O.M. TruGreen
What do you like about our services?

on time with treat ment appears to be using right stuff

Report a concern   July 19, 2017 — Rated 10 out of 10 by D.G. TruGreen
What do you like about our services?

There was an immediate response to my concerns.

Report a concern   July 18, 2017 — Rated 10 out of 10 by J.R. TruGreen
What do you like about our services?

Our service tech is very friendly and courteous and answers all of our questions. Good guy!

Report a concern   July 18, 2017 — Rated 10 out of 10 by G.G. TruGreen
What do you like about our services?

I'm pleased with the lawn care I receive.

Report a concern   July 18, 2017 — Rated 10 out of 10 by S.P.M. TruGreen
What do you like about our services?

Tony Russo does a great job of keeping the Thornwilde community looking good!

Report a concern   July 13, 2017 — Rated 10 out of 10 by R.G. TruGreen
What do you like about our services?

First, I would like to say that it is difficult for a customer to judge the value of a lawn service on anything other than the results.... color, no weeds, and thickness. We don't know what is in the formulas, we don't know if it is being put on correctly, and we don't have the knowledge to determine if something else should be done to improve the lawn. We can only judge by the results.... At first, I was concerned that our lawn was not being given the type of fertilizer or weed deterrent needed.... I was concerned that our lawn was not as green as in the commercials or even the lawns in our neighborhood. We have always like our technician, Ethan, and believe he is a true asset to Tru Green.... what we didn't like was the results. Today, I had the pleasure ot speaking to Matt (don't know last name), a service manager. His level of intelligence and knowledge of lawn care was impressive. He explained exactly what was causing some of the browning and predicted exactly how our lawn would stand up to other lawns. This kind of explanation is the kind of explanation all your customers should receive. I do realize that this is difficult and time is an issue, but the confidence he instilled in us, makes us a happy Tru Green customer.... and, we will continue to recommend your service to others. A special thank you also to Ethan. This is not an easy lawn to drop fertilizer on because it is very hilly and steep. He has always been punctual, courteous and thorough. What bothered us was not Ethan or any other technician, it was what was being put on the lawn...now that is no longer bothering us with the time spent today with Matt. Nice job from Customer Service to Field Management.

Report a concern   July 12, 2017 — Rated 10 out of 10 by J.A. TruGreen
What do you like about our services?

Making the grass green

Report a concern   July 12, 2017 — Rated 10 out of 10 by B.C. TruGreen
What do you like about our services?

Service is consistent and the technician always leaves a note stating what was done. This is especially helpful since we have a dog and it's good to know when the lawn has been sprayed. We've seen a real improvement in our lawn's health overall.

Report a concern   July 12, 2017 — Rated 10 out of 10 by R.K. TruGreen
What do you like about our services?

Techs are quiet, effieient and leave understandable notes.

Report a concern   July 12, 2017 — Rated 9 out of 10 by T.M. TruGreen
What do you like about our services?

My lawn has really improved for the last two summers since I've been getting it treated from TruGreen. Occasionally I'll have a dandelion or two, but overall it looks great!

Thanks!

Report a concern   July 12, 2017 — Rated 10 out of 10 by N.M. TruGreen
What do you like about our services?

Always here on time, friendly service people, our lawn looks great! And the prices are comparable to other companies.

Report a concern   July 11, 2017 — Rated 10 out of 10 by M.K. TruGreen
What do you like about our services?

friendly service

Report a concern   July 10, 2017 — Rated 10 out of 10 by S.C. TruGreen
What do you like about our services?

Follow up after a survey to rectify the problem with the service.

Report a concern   July 9, 2017 — Rated 10 out of 10 by W.S. TruGreen
What do you like about our services?

Your lawn maintainers are professional & knowledgeable. They always ask about the lawn when I am here. They always keep me informed on new treatments that are available.

Report a concern   July 8, 2017 — Rated 10 out of 10 by J.A.G. TruGreen
What do you like about our services?

friendly & courteous staff call day ahead call back to yard if needed


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