TruGreen
7980 Kentucky Drive
Florence
KY 41042
United States

Customer Testimonials

Report a concern   June 22, 2017 — Rated 10 out of 10 by B.E. TruGreen
What do you like about our services?

Professional and here when you say you r coming.

Report a concern   June 22, 2017 — Rated 10 out of 10 by R.J.M. TruGreen
What do you like about our services?

Customer Service & service technician is exceptional. After having had returned from vacation, I was deluged with email. I always complete surveys and feedback requests. As you know, I responded to a request for feedback from your company. On a whim and trying to rush by responding, I rated the service as an "eight"; I thought that was "good". Someone actually called me back troubled by the fact that I had rated the service as an "eight" and not a "ten". I explained my logic and the very next day a technician, Douglas, returned to re-service my lawn for free. I am somewhat surprised that someone actually reads these surveys and astounded that it was acted upon. In hindsight, I have always been very happy with the service provided by TruGreen and should have given you a "ten" initially. I am so impressed! I spoke to Douglas, who could not have been more cordial. I am completed satisfied with TruGreen. My lawn looks great and is the envy of my neighbors. You won me over for good. Doug, and the lady whom I spoke with yesterday (6/21), keep up the excellent work.

Report a concern   June 21, 2017 — Rated 10 out of 10 by L.B. TruGreen
What do you like about our services?

Our last Mosquito application was over two weeks ago; still no mosquito bites! We love this service!

Report a concern   June 21, 2017 — Rated 10 out of 10 by M.G. TruGreen
What do you like about our services?

my lawn is still really green. i can see the line between my yard and my neighbors even with her getting treated.

Report a concern   June 20, 2017 — Rated 10 out of 10 by D.W. TruGreen
What do you like about our services?

Awesome customer service

Report a concern   June 20, 2017 — Rated 10 out of 10 by M.S. TruGreen
What do you like about our services?

You all do good job I give credit to Josh's Brown he is a nice person

Report a concern   June 18, 2017 — Rated 10 out of 10 by S.L. TruGreen
What do you like about our services?

If I am not pleased you will treat lawn again. I don't like weeds in my yard. You usually do a great job.

Report a concern   June 15, 2017 — Rated 10 out of 10 by J.P. TruGreen
What do you like about our services?

Very professional employees and also like receiving the phone call prior to service so I know when you're coming.

Report a concern   June 15, 2017 — Rated 10 out of 10 by C.H. TruGreen
What do you like about our services?

Being notified the day before of the scheduled treatment. Courteous, well groomed techs.

Report a concern   June 14, 2017 — Rated 10 out of 10 by M.K. TruGreen
What do you like about our services?

Friendly, looks yard over, ask questions & over all you do a nice job!!

Report a concern   June 14, 2017 — Rated 10 out of 10 by Y.K. TruGreen
What do you like about our services?

Having a honest and comfortable conversation with agent to solve the problem.
Thank you again Sara!

Report a concern   June 14, 2017 — Rated 10 out of 10 by L.R. TruGreen
What do you like about our services?

Good job. Application tech does a good job.

Report a concern   June 14, 2017 — Rated 9 out of 10 by P.G. TruGreen
What do you like about our services?

The service technician is very nice and I believe he does a good job.

Report a concern   June 13, 2017 — Rated 10 out of 10 by A.W. TruGreen
What do you like about our services?

Hard go say just like the results more than previous companies

Report a concern   June 13, 2017 — Rated 9 out of 10 by P.M. TruGreen
What do you like about our services?

Helps keep my lawn looking nice and keeps weeds down

Report a concern   June 13, 2017 — Rated 9 out of 10 by D.S. TruGreen
What do you like about our services?

Like that it kills the weeds.

Report a concern   June 13, 2017 — Rated 9 out of 10 by P.M. TruGreen
What do you like about our services?

First year, have not yet formed an opinion. Lot of moles. 90% of a moles diet are night crawlers. All the spring time rain and moles have made it impossible to have a good looking yard.

Report a concern   June 13, 2017 — Rated 10 out of 10 by S.T. TruGreen
What do you like about our services?

We have regular service, and our yard always looks fantastic. Thanks, TruGreen

Report a concern   June 13, 2017 — Rated 9 out of 10 by R.V. TruGreen
What do you like about our services?

my husband is too old to care for our yard.

Report a concern   June 13, 2017 — Rated 10 out of 10 by K.U. TruGreen
What do you like about our services?

Timely and very satisfactory results


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