TruGreen
7980 Kentucky Drive
Florence
KY 41042
United States

Customer Testimonials

Report a concern   September 19, 2017 — Rated 9 out of 10 by J.M. TruGreen
What do you like about our services?

When I had a complaint about a service, customer service followed up immediately and offered to fix the problem.

Report a concern   September 19, 2017 — Rated 10 out of 10 by J.B. TruGreen
What do you like about our services?

they call before coming out....

Report a concern   September 19, 2017 — Rated 10 out of 10 by B.S. TruGreen
What do you like about our services?

Easy communication and updates on service dates.

Report a concern   September 19, 2017 — Rated 9 out of 10 by B.L.C. TruGreen
What do you like about our services?

Reliability.

Report a concern   September 18, 2017 — Rated 9 out of 10 by D.K. TruGreen
What do you like about our services?

Had a small one issue with only one (out of many) lawn applications. Lisa B has since quickly and thoroughly resolved my issue. Great to see a company and its employees stand behind their product!

Thanks!

Report a concern   September 17, 2017 — Rated 10 out of 10 by M.F. TruGreen
What do you like about our services?

For the most part your service man comes on the date specified by telephone unless the weather is not conducive for which I am grateful.

I still am hoping the crab grass has more attention.

Report a concern   September 15, 2017 — Rated 10 out of 10 by L.B. TruGreen
What do you like about our services?

I like the pre-notification call. I like how healthy and green our lawn looks. We spoke with Devin and he is very polite and did a good job.

Report a concern   September 14, 2017 — Rated 10 out of 10 by D.C. TruGreen
What do you like about our services?

Professional service with written suggestions that help make it easier to keep a great lawn. They respond to my issues while here and are friendly and respectful to my property.

Report a concern   September 14, 2017 — Rated 10 out of 10 by E.M. TruGreen
What do you like about our services?

Great work all around. Friendly guy does the work (Jason).

Report a concern   September 13, 2017 — Rated 10 out of 10 by J.P. TruGreen
What do you like about our services?

The call from customer service made me feel a little more confident about your service again.

Report a concern   September 13, 2017 — Rated 10 out of 10 by M.R. TruGreen
What do you like about our services?

Timely and professionally

Report a concern   September 13, 2017 — Rated 10 out of 10 by O.H. TruGreen
What do you like about our services?

My lawn looks great ! I have the same tech that comes out and I love his work, very kind and mannerly. He always knocks on the door before and after his work. The substance truegreen uses is superb. If weeds happen to come back, so does truegreen .

Report a concern   September 13, 2017 — Rated 10 out of 10 by S.R.P. TruGreen
What do you like about our services?

NA

Report a concern   September 13, 2017 — Rated 10 out of 10 by L.H. TruGreen
What do you like about our services?

C

Report a concern   September 13, 2017 — Rated 10 out of 10 by B.H. TruGreen
What do you like about our services?

Calling before you come to my residence is of mutual benefit. First, I know to expect you and second, I can ensure you have access to my property. I have been home to actually speak to your lawn tech and we have had the same one all summer and he seems very knowledgeable. He is very personable and takes as much time as necessary to answer any questions or concerns that I have. My lawn is thick and green and without weeds or dandelions which is a major concern in our area.

Report a concern   September 12, 2017 — Rated 10 out of 10 by R.W. TruGreen
What do you like about our services?

Prompt, courteous,

Report a concern   September 12, 2017 — Rated 10 out of 10 by L.S. TruGreen
What do you like about our services?

Lawn looks good and prices are reasonable. There is only a marginal difference in cost. The guarntee is a niece feature as well.

Report a concern   September 11, 2017 — Rated 10 out of 10 by K.S. TruGreen
What do you like about our services?

I have been with TruGreen for many years and any time as issue does come up they get right to correcting it. No one or business is perfect. But TruGreen does take the customers concerns seriously.

Spent several minutes on the phone with Lisa Berns and she took the extra time to address my issues, resolve those issues and provide me a way to curb them quickly in the future. Well done.

Report a concern   September 4, 2017 — Rated 10 out of 10 by M.K. TruGreen
What do you like about our services?

Friendly employees, caring about what they do. Products work great. Thank you so much.

Report a concern   September 4, 2017 — Rated 10 out of 10 by M.W. TruGreen
What do you like about our services?

Our specialist Kyle Trotter is always friendly and explains in layman's terms what he is going to do to our lawn. I appreciate his checking in with us. We also appropriate the signs he posts to alert others that the lawn has been treated. And we like how our lawn looks.


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