TruGreen
800 Center Drive
Vandalia
OH 45377
United States

Customer Testimonials

Report a concern   May 4, 2021 — Rated 10 out of 10 by Mark Isenhouer Your TruGreen Branch
What do you like about our services?

My advisor here at Trugreen was able to keep it affordable to do a grub service by canceling one of the other services so that I kept my price grouping intact or very similar to what it was.
My backyard looks so much better because of doing a grub service that I've never done in over 40 years.
I think you already talk about what is needed,, for owners getting their best results. If you are trying to do it on a more limited income, help us see how we can switch things a bit from year to year,, or what is the basic essentials,, I don't need a super thick lawn, that means the lawncutters charge more money. I need it to look nice and healthy, with no weeds.
Thank you.

Report a concern   May 4, 2021 — Rated 10 out of 10 by Daphne Young Your TruGreen Branch
What do you like about our services?

I have a great technician, the service on my yard is on time and is working. My front yard feels like carpet.

Report a concern   May 4, 2021 — Rated 9 out of 10 by Kathie Kane Your TruGreen Branch
What do you like about our services?

On time and updates

Report a concern   May 2, 2021 — Rated 10 out of 10 by J.D. Your TruGreen Branch
What do you like about our services?

The young lady who treated the lawn last week was awesome. Think this was the best application ever and I have been a customer for many years.

Report a concern   April 28, 2021 — Rated 10 out of 10 by P.H. Your TruGreen Branch
What do you like about our services?

Very prompt and very good service!

Report a concern   April 28, 2021 — Rated 10 out of 10 by Frank Degraw Your TruGreen Branch
What do you like about our services?

Prompt and dependable Pretty good lawn

Report a concern   April 28, 2021 — Rated 10 out of 10 by B.S. Your TruGreen Branch
What do you like about our services?

Your technicians are always polite and professional every time they come to the property.

Report a concern   April 27, 2021 — Rated 10 out of 10 by C.S. Your TruGreen Branch
What do you like about our services?

Once again Thank You for servicing my needs

Report a concern   April 27, 2021 — Rated 10 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

Dependable.

Report a concern   April 27, 2021 — Rated 10 out of 10 by N.H. Your TruGreen Branch
What do you like about our services?

The person who did our lawn this time did a very good job, I appreciated him taking his time and not going so fast on his machine that the yard suffered from not having enough application applied.

Report a concern   April 27, 2021 — Rated 10 out of 10 by F.B. Your TruGreen Branch
What do you like about our services?

Last year I saw a dramatic difference in my lawn from the year before after the first couple treatments. I was so impressed that I decided to go with the True Basic treatment again this year.
I signed up with the prepaid service last year and saved on the cost. Next year I plan on the 5 treatment plan as long as it isn't dramatically higher. One of the main reasons also is I used to fertilize the lawn myself but I'm getting up in years and no longer have the energy to push a heavy fertilizer around.

Report a concern   April 22, 2021 — Rated 9 out of 10 by S.A. Your TruGreen Branch
What do you like about our services?

I like being notified when a service person is coming and they do a good job of keeping my trees and shrubs free of insects.

Report a concern   April 21, 2021 — Rated 10 out of 10 by Gary Sanger Your TruGreen Branch
What do you like about our services?

Joe did a good job, He covered 80 % 0f the lawn ( was very wet in skipped area and didn't want to dig up yard) I agreed because I did it when mowing a few day earlier.
He had a broken pump being fixed over night and couldn't put down any liquid emergent.
Explained he would do it next time within 2 weeks.
I will call if the dandelions take over the lawn before 3 weeks LOL
All was good with lawn tech
Gary

Report a concern   April 20, 2021 — Rated 10 out of 10 by P.R. Your TruGreen Branch
What do you like about our services?

Did a great job on the first application. Broad leaf plants started dying within 3 days.

Report a concern   April 20, 2021 — Rated 10 out of 10 by R.S. Your TruGreen Branch
What do you like about our services?

I had a problem with our last service. I reported it and a manager reply back to me and solved the issue.

Report a concern   April 20, 2021 — Rated 10 out of 10 by D.J.T. Your TruGreen Branch
What do you like about our services?

I like being notified day before treatment. Service tech seems professional

Report a concern   April 19, 2021 — Rated 10 out of 10 by S.T. Your TruGreen Branch
What do you like about our services?

Sorry, I thought I was going to be able to add or respond to other specific questions about my service providers. Michael was the specialist who treated my lawn on March 30th and Michael did so today because of a flourishing number of dandelions. You can easily tell that both are hardworking young men with very pleasant personalities. Because of covid restrictions, they did not initiate the conversations, but I did.

Report a concern   April 19, 2021 — Rated 10 out of 10 by S.T. Your TruGreen Branch
What do you like about our services?

Especially this year, TruGreen has been very responsive to my needs.

Report a concern   April 14, 2021 — Rated 10 out of 10 by Dan Horton Your TruGreen Branch
What do you like about our services?

I really like Trugreen. Trugreen always keeps my lawn looking great. I always get compliments from everyone including Trugreen and other lawn service companies.

Report a concern   April 14, 2021 — Rated 10 out of 10 by L.A. Your TruGreen Branch
What do you like about our services?

On time, professional, great job taking care of our yard.

Report a concern   April 13, 2021 — Rated 10 out of 10 by Oliver Turner Your TruGreen Branch
What do you like about our services?

Great service!!! Aerial and Seeding was done Monday, April 12, 2021. Question: When am I supposed to water lawn if it doesn't rain? Am I supposed water lightly EVERY DAY if no rain?

Report a concern   April 13, 2021 — Rated 10 out of 10 by T.R. Your TruGreen Branch
What do you like about our services?

Shrubs/Lawn services are great. They are greening and beginning to look healthy.

I previous asked about a quote for plugging and over-seeding (I hope it was using my lawn size) and it was provided. When you provide a quote for over-seeding would provide the type of grass seed and amount of seed to be used. Another recommendation, could you provide a picture of the yard being quoted, so we are both on the same page?

Report a concern   April 13, 2021 — Rated 10 out of 10 by Lori Dieli Your TruGreen Branch
What do you like about our services?

Our lawn looks very good. No weeds and green! We receive a courtesy call the day before, so we know that they are coming.the next day.

Report a concern   April 10, 2021 — Rated 10 out of 10 by C.W. Your TruGreen Branch
What do you like about our services?

Keeps my lawn green and weed free

Report a concern   April 8, 2021 — Rated 10 out of 10 by T.G. Your TruGreen Branch
What do you like about our services?

I like the timely response to the customers issues. I had an instance where my lawn needed additional treatment after service had been done and they came right out.

Report a concern   April 7, 2021 — Rated 9 out of 10 by G.B. Your TruGreen Branch
What do you like about our services?

prompt communication

Report a concern   April 6, 2021 — Rated 10 out of 10 by T.E. Your TruGreen Branch
What do you like about our services?

A little early to tell, but it appears that the employee did the lawn treatment, even though I was not home to answer the door, and left a courteous note and a statement that the treatment had been done. Signs had been placed on the grass to note the work had been done.

Report a concern   April 6, 2021 — Rated 9 out of 10 by V.G. Your TruGreen Branch
What do you like about our services?

Come on time and do good work. Thanks!

Report a concern   April 6, 2021 — Rated 10 out of 10 by Tim Cassidy Your TruGreen Branch
What do you like about our services?

Prices are reasonable and you guys do a good service.

Report a concern   April 6, 2021 — Rated 10 out of 10 by S.H. Your TruGreen Branch
What do you like about our services?

They let me know the day before that they will be out. If I'm not satisfied with what they did, they will come back out.


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