TruGreen
760 Pleasant Valley Drive
Springboro
OH 45066
United States

Customer Testimonials

Report a concern   October 12, 2017 — Rated 10 out of 10 by R.Y. Your TruGreen Branch
What do you like about our services?

Joe was very helpful today and over the past couple weeks. He continued to keep in contact with me to see when we could connect up to get the yard treated and more importantly, he showed up when he said he would. This has been a BIG issue with TruGreen over the years. He did an excellent job on the yard and discussed with me how this treatment would benefit the yard. Very much appreciated! Please lock him in as my technician!

Report a concern   October 12, 2017 — Rated 9 out of 10 by M.H. Your TruGreen Branch
What do you like about our services?

Getting rid of weeds. We have neighbors on each side that do not do lawn service so....

Report a concern   October 12, 2017 — Rated 10 out of 10 by P.B.S. Your TruGreen Branch
What do you like about our services?

Follow-up and feedback from Technician

Report a concern   October 11, 2017 — Rated 10 out of 10 by J.V. Your TruGreen Branch
What do you like about our services?

friendly workers that seem to know what they are doing

Report a concern   October 10, 2017 — Rated 10 out of 10 by D.S. Your TruGreen Branch
What do you like about our services?

Reliable. Effective. Friendly and capable lawn care specialists. Not too expensive.

Report a concern   October 10, 2017 — Rated 10 out of 10 by W.M. Your TruGreen Branch
What do you like about our services?

Very professional

Report a concern   October 9, 2017 — Rated 9 out of 10 by E.F. Your TruGreen Branch
What do you like about our services?

Today Victor Ford came out to aerate and reseed my lawn. I was very pleased with his service. He didn't have to knock on my door because I saw him pull in the driveway and went out to meet him. He was very courteous and friendly in explaining what he was going to do and then he did it. Afterwards he explained what I should do in the coming days so that what he did to my lawn would yield the best results. Victor represents your company in a professional manner. I just hope the grass seed works as well and as hard as he does.

Report a concern   October 9, 2017 — Rated 10 out of 10 by R.D. Your TruGreen Branch
What do you like about our services?

Chuck Dodsworth At Branch 5670 does an excellent JOB!

Report a concern   October 7, 2017 — Rated 10 out of 10 by S.B. Your TruGreen Branch
What do you like about our services?

Services are planned and I don't have to worry about managing the applications for my lawn. In addition, when I had an issue with a neighbors lawn/weeds starting to crossover into my lawn, Jon was very open to listen to my issue and help to resolve.

Report a concern   October 7, 2017 — Rated 9 out of 10 by P.L. Your TruGreen Branch
What do you like about our services?

Consistency - professionalism. Calls in advance of services and modifies treatments according to weather conditions.

Report a concern   October 6, 2017 — Rated 10 out of 10 by T.T. Your TruGreen Branch
What do you like about our services?

Courteous and knowledgeable techs

Report a concern   October 6, 2017 — Rated 10 out of 10 by J.B. Your TruGreen Branch
What do you like about our services?

no evidence of any insect damage and your technicians are very professional

Report a concern   October 5, 2017 — Rated 10 out of 10 by E.W. Your TruGreen Branch
What do you like about our services?

I like the excellent service provided by Beth Breakfield, Branch #5670.

Customer #Phone number removed

Report a concern   October 5, 2017 — Rated 10 out of 10 by A.S. Your TruGreen Branch
What do you like about our services?

Everything

Report a concern   October 5, 2017 — Rated 10 out of 10 by C.S.J. Your TruGreen Branch
What do you like about our services?

Your customer care coordinator Christina does an awesome job for Trugreen. She has gone above and beyond expectations for me . I’ve had issues with my yard this year and she has really stepped up to take care of it . True green should be happy she’s on their team ! First name removed

Report a concern   October 5, 2017 — Rated 10 out of 10 by G.D. Your TruGreen Branch
What do you like about our services?

The appearance of my lawn has dramatically improved since I switched to TruGreen from another company. The staff either by phone or in person have been very helpful and personable. Any question or issue that I have presented has always been graciously answered and/or resolved tony satisfaction. I was referred to TruGreen by my son and since then friends, neighbors and people passing by (I live on a busy street) have commented positively on the appearance of my lawn and have since started using your services.

Report a concern   October 3, 2017 — Rated 9 out of 10 by M.H. Your TruGreen Branch
What do you like about our services?

You usually correct lawn problems.

Report a concern   October 3, 2017 — Rated 10 out of 10 by L.S. Your TruGreen Branch
What do you like about our services?

We recently signed up for services again, after taking a break for a couple years. Ken Sorrell came out today to aerate, overseed and slit-seed our yard. Despite this being a bigger job than he anticipated (lots of weeds and dead areas), he was VERY thorough. He didn't rush through our lawn, just to get to the next job. He went above and beyond...all in attempt to get our yard back into shape. He recommended additional necessary services and told me he'd follow up by the end of the day with more information. He also anticipated that our yard would need repeat treatments, so he scheduled a follow-up visit to check the progress of the grass seed in a couple weeks. He took the time to answer all my questions and explain things in detail. We canceled our services in the past due to the customer service we received/didn't receive. Today, Ken more than made up for our past experience. Ken displayed great knowledge and professionalism throughout his visit (even calling me ma'am). Thanks for a great visit! Looking forward to working with Ken in the future!

Report a concern   October 3, 2017 — Rated 10 out of 10 by C.M. Your TruGreen Branch
What do you like about our services?

Keep your appointments, leave info on the door.

Report a concern   September 30, 2017 — Rated 9 out of 10 by K.N.L.A. Your TruGreen Branch
What do you like about our services?

Excellent lawn care

Report a concern   September 29, 2017 — Rated 10 out of 10 by P.B. Your TruGreen Branch
What do you like about our services?

Ken did a very good job applying our tree and shrub products. He looked at one of our trees that we had questions about.

Report a concern   September 29, 2017 — Rated 10 out of 10 by P.B. Your TruGreen Branch
What do you like about our services?

Your lawn care specialist, Ricci Davis was very friendly and professional when he visited our house today. He did a great job applying the products to our lawn.

Report a concern   September 29, 2017 — Rated 10 out of 10 by L.N. Your TruGreen Branch
What do you like about our services?

Excellent service! My lawn looks awesome! Employees are extremely professional

Report a concern   September 28, 2017 — Rated 10 out of 10 by A.T. Your TruGreen Branch
What do you like about our services?

Kyle Creager was here today to aerate and seed. He arrived early and toured the lawn with me to note sprinkler heads and control boxes. He did a great job, and he is a very nice young man.
He is a great representative for TruGreen.

Report a concern   September 28, 2017 — Rated 10 out of 10 by L.W. Your TruGreen Branch
What do you like about our services?

Excellent coverage.

Report a concern   September 27, 2017 — Rated 9 out of 10 by C.T. Your TruGreen Branch
What do you like about our services?

good job

Report a concern   September 27, 2017 — Rated 10 out of 10 by T.S. Your TruGreen Branch
What do you like about our services?

Friendly and on time service.

Report a concern   September 27, 2017 — Rated 10 out of 10 by R.M. Your TruGreen Branch
What do you like about our services?

Technician Chuck Dodsworth was very helpful with our questions

Report a concern   September 27, 2017 — Rated 10 out of 10 by P.C. Your TruGreen Branch
What do you like about our services?

ok hear it is. i just had my yard aeration and seeded this morning which was find, but this afternoon while i was sleeping Brent Reeves came by and put fertilizer down on top of my new grass seed which you could see if had looked or checked with the office. when i called they said if the grass seed doesn't show any signs of coming up theyed do something about it. i'm sorry this should not have happened.i am very unhappy about this and maybe will have to cancel in the future with you.Please do something about this. Thank you.

Report a concern   September 27, 2017 — Rated 10 out of 10 by S.R. Your TruGreen Branch
What do you like about our services?

Ken Conley who did our Tree and Shrub service has done a good job in explaining the treatment that he has done to our Trees and Shrubs and the care that we have to take to get the shrubs to grow better.


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