TruGreen
4045 Lakeview Crossing
Groveport
OH 43125
United States

Customer Testimonials

Report a concern   July 28, 2017 — Rated 10 out of 10 by R.B. TruGreen
What do you like about our services?

You let me know when you are coming

Report a concern   July 28, 2017 — Rated 10 out of 10 by E.S. TruGreen
What do you like about our services?

Your professional technicians that ring the door bell and explain the work they are doing.

Report a concern   July 27, 2017 — Rated 10 out of 10 by R.B. TruGreen
What do you like about our services?

personalized attention, quick response

Report a concern   July 27, 2017 — Rated 10 out of 10 by L.H. TruGreen
What do you like about our services?

Get rid of my weeds so the day after I mow, the lawn still looks nice.

Report a concern   July 27, 2017 — Rated 10 out of 10 by J.R. TruGreen
What do you like about our services?

Zak in customer service outstanding. AAA+++

Report a concern   July 27, 2017 — Rated 10 out of 10 by M.K. TruGreen
What do you like about our services?

Prompt attention to problems.

Report a concern   July 26, 2017 — Rated 9 out of 10 by W.M. TruGreen
What do you like about our services?

It's fine

Report a concern   July 26, 2017 — Rated 10 out of 10 by G.J. TruGreen
What do you like about our services?

Consistency. Friendly and knowledgeable employees.

Report a concern   July 26, 2017 — Rated 10 out of 10 by J.T.F. TruGreen
What do you like about our services?

Convenience and results

Report a concern   July 26, 2017 — Rated 10 out of 10 by D.P. TruGreen
What do you like about our services?

Dependable

Report a concern   July 25, 2017 — Rated 9 out of 10 by W.A. TruGreen
What do you like about our services?

See my comments on my previous feedback.
Zack is doing a great job. He has called and talked with me probably 5 or 6 times.
Name removed

Report a concern   July 25, 2017 — Rated 9 out of 10 by W.A. TruGreen
What do you like about our services?

Zack is doing a great job of keeping me informed.
It seems to me local offices are hurt by the following:
1. The system set up that determines the routes it's drivers must follow is flawed. I am told this
is the computer system UPS has. It works great for UPS. Their routes are determined and
runs very smoothly. My nephew is a driver for UPS. The routes your people run are not set
up very well. I have two doubles ion the small town of Grandview. The doubles are never
serviced on the same day. WHY????? I live at 1372 Langston Drive. My neighbor and myself
are never serviced on the same day. WHY?????
THIS SYSTEM NEEDS HELP.
2. The same person should do my lawn. They should have assigned routes and then you will
know which of your personal is doing the job he is suppose to do.
3. Call the Columbus or Groveport Ohio office. You may get a person in South Carolina. It is
very difficult to get a local office. This is poor service. You should have a person in individual office to take calls from local customers.

Email me back with your reply. Your procedures causes your staff more work in dealing with customers than they can take care of. Name removed Phone number removed, Phone number removed,Phone number removed-9766. If I ran my real estate office the way you handle customer calls, all my clients would leave my company for another real estate company. Can you imagine calling a ral estate company in Columbus, Ohio and getting some one in Florida?

Report a concern   July 25, 2017 — Rated 10 out of 10 by L.H. TruGreen
What do you like about our services?

Your managers are very friendly and take the needed time to completely understand your issues and then explain/fix those issues.

Report a concern   July 25, 2017 — Rated 10 out of 10 by D.H. TruGreen
What do you like about our services?

You do what I ask you to do. You keep my yard green and I have no weeds.

Report a concern   July 24, 2017 — Rated 10 out of 10 by C.J. TruGreen
What do you like about our services?

right now my weeds have disappeared!!!

Report a concern   July 23, 2017 — Rated 10 out of 10 by D.S. TruGreen
What do you like about our services?

We recently had Randy Peters treat our trees/shrubs. We are rarely home when we get treatments so it was great to have Randy tell us how to properly care for the shrubs. He was very knowledgable and gave great advice. Thanks!

Report a concern   July 23, 2017 — Rated 10 out of 10 by J.M. TruGreen
What do you like about our services?

I like the service however I have crabgrass growing. Can this be cared for ?

Report a concern   July 21, 2017 — Rated 10 out of 10 by L.T. TruGreen
What do you like about our services?

Have always returned to check out and issue without questions and will make things right if there is any problems.

Report a concern   July 20, 2017 — Rated 9 out of 10 by M.M.B. TruGreen
What do you like about our services?

Your prompt , if customer is not satisfied tru green will make a return visit to correct anything that isn't satisfying to the customer.

Report a concern   July 20, 2017 — Rated 10 out of 10 by J.W. TruGreen
What do you like about our services?

Trees and shrubs always look good


Privacy Policy