TruGreen
461 Enterprise Drive
Lewis Center
OH 43035
United States

Customer Testimonials

Report a concern   March 16, 2021 — Rated 9 out of 10 by Mark Adams Your TruGreen Branch
What do you like about our services?

The extra free applications for trouble spots.

Report a concern   March 16, 2021 — Rated 9 out of 10 by M.M. Your TruGreen Branch
What do you like about our services?

Reliable, timely, scheduled, all of these the way it should be

Report a concern   March 16, 2021 — Rated 9 out of 10 by B.S. Your TruGreen Branch
What do you like about our services?

Well you used to listen to the customer ,but not anymore.
I wanted something applied to my grass that would take care of ''CRABGRASS"".
The tech say's that will happen next treatment,but the T.V. shows say it should be done NOW.
The Saturday morning radio programs say the same thing. Starter fertilizer is not going to get the job done. I had a mess last year and I'm hoping it will be better in 2021.

Report a concern   March 16, 2021 — Rated 9 out of 10 by Natalie Montgomery & Susan Griffin Your TruGreen Branch
What do you like about our services?

Never been unhappy with your service. Your techs come out, do there job and my lawn is better for it.

Report a concern   March 16, 2021 — Rated 10 out of 10 by H.R. Your TruGreen Branch
What do you like about our services?

Excellent service and very friendly technicians. Thanks for the great service.

Report a concern   March 16, 2021 — Rated 10 out of 10 by B.C. Your TruGreen Branch
What do you like about our services?

The yard looks nice, if you have a problem just let them know and they will be out to fix it

Report a concern   March 11, 2021 — Rated 10 out of 10 by Babette Roush Your TruGreen Branch
What do you like about our services?

Timely updates when service is coming.

Report a concern   March 10, 2021 — Rated 9 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

Grass is better

Report a concern   March 10, 2021 — Rated 10 out of 10 by J.R. Your TruGreen Branch
What do you like about our services?

I receive a telephone call advising of the date of service and the name of the technician that will be spraying our bushes and trees. On the day of service, he leaves a receipt and explains what products he used on the trees and bushes.

Report a concern   March 10, 2021 — Rated 10 out of 10 by S.M. Your TruGreen Branch
What do you like about our services?

Great notifications. Great service. Really nice people.

Report a concern   March 10, 2021 — Rated 10 out of 10 by W.D. Your TruGreen Branch
What do you like about our services?

Company works with me to be able to afford service
company will come back out if I see too many weeds

Report a concern   March 9, 2021 — Rated 10 out of 10 by D.S. Your TruGreen Branch
What do you like about our services?

Greg Cooper, the technician who examined our property, was extremely courteous and took the time to explain the discoloration on our moonglows. He also provided detail about the condition of other trees and shrubs for us. Please extend our sincerest thanks for his professionalism and caring for customers.

Report a concern   March 9, 2021 — Rated 10 out of 10 by Toni Alkire Your TruGreen Branch
What do you like about our services?

I saw improvement in my lawn last year and hope to see continued improvement this year.

Report a concern   March 9, 2021 — Rated 10 out of 10 by D.P. Your TruGreen Branch
What do you like about our services?

Always done professionally.

Report a concern   March 3, 2021 — Rated 10 out of 10 by H.R. Your TruGreen Branch
What do you like about our services?

Your service is great. I have been a customer for approximately 20 years. If there is any time that I am not happy with my lawn or trees, you always send someone back out to re-treat and make sure I am happy. Your customer service is The Best! Always friendly and happy to help. I cannot imagine any company that is run better.
Thank you for making my lawn and trees the envy of my neighborhood!

Report a concern   February 7, 2021 — Rated 10 out of 10 by T.T. Your TruGreen Branch
What do you like about our services?

Efficient and comprehensive

Report a concern   December 21, 2020 — Rated 10 out of 10 by H.T. Your TruGreen Branch
What do you like about our services?

I am TruGreen customer since 2017, and last year 2019...I was not sure to continue with TruGreen. However, this year, your specialist has done so nice job, and she explain me things in details when I have any questions. The name of the specialist is 'Robin Rankins', and she is very professional in her work and ethics. I wish her all the best and thankful to TruGreen to assign me such a good specialist.

Report a concern   November 24, 2020 — Rated 10 out of 10 by C.H. Your TruGreen Branch
What do you like about our services?

Always do a nice job - consistent in communicating when they will be there.

Report a concern   November 24, 2020 — Rated 10 out of 10 by Michael Cua Your TruGreen Branch
What do you like about our services?

My lawn is improved!

Report a concern   November 24, 2020 — Rated 9 out of 10 by E.M. Your TruGreen Branch
What do you like about our services?

The person that did the areoiation went much to fast and tore up the grass. they should slowed down when they saw what they were doing..they were in too much a hurry. No reason for it. Bad person or bad equipment. I know it is hard to hire good people all the time but the supervisor should take charge and watch the people under his watch..

Report a concern   November 24, 2020 — Rated 10 out of 10 by B.H. Your TruGreen Branch
What do you like about our services?

Promptness

Report a concern   November 24, 2020 — Rated 9 out of 10 by T.M. Your TruGreen Branch
What do you like about our services?

Comes does work and leaves —no just hanging arounf

Report a concern   November 21, 2020 — Rated 10 out of 10 by P.H. Your TruGreen Branch
What do you like about our services?

dependability!!!
Can you please make a note on my account to have the specialist close the gate to the back yard when he is finished? Three times this year it has been left unlatched and my dog has escaped. Thank you.

Report a concern   November 19, 2020 — Rated 9 out of 10 by M.H. Your TruGreen Branch
What do you like about our services?

First name removed was awesome. Walked the yard with me when I had questions. Sprayed where I showed clover was popping up. Answered all my questions. Nery knowledgeable, friendly and always had a smile.

Report a concern   November 18, 2020 — Rated 9 out of 10 by B.N. Your TruGreen Branch
What do you like about our services?

I appreciate the phone calls ahead of service. Professional staff.

Report a concern   November 18, 2020 — Rated 10 out of 10 by B.J. Your TruGreen Branch
What do you like about our services?

Yard looks great

Report a concern   November 18, 2020 — Rated 9 out of 10 by D.S. Your TruGreen Branch
What do you like about our services?

When you a recurring employee it's becomes personalized - he knows your specific needs.

Report a concern   November 18, 2020 — Rated 9 out of 10 by Robert Kroeger Your TruGreen Branch
What do you like about our services?

Everything but the weed treatment. Weeds thrive on the “stuff” used to treat my lawn!!!!!!!!!!

Report a concern   November 18, 2020 — Rated 10 out of 10 by D.H. Your TruGreen Branch
What do you like about our services?

Great service and product

Report a concern   November 18, 2020 — Rated 9 out of 10 by R.B. Your TruGreen Branch
What do you like about our services?

You are responsive to customers complaints to maintain a satisfied customer base. Your mr Garcia needs special mention.


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