TruGreen
461 Enterprise Drive
Lewis Center
OH 43035
United States

Customer Testimonials

Report a concern   August 17, 2017 — Rated 9 out of 10 by J.F. TruGreen
What do you like about our services?

You stick to a schedule and leave a message as to when you'll be there.

Report a concern   August 17, 2017 — Rated 10 out of 10 by P.S. TruGreen
What do you like about our services?

We appreciate being advised prior to performing service and are satisfied with the results.

Report a concern   August 17, 2017 — Rated 10 out of 10 by M.S. TruGreen
What do you like about our services?

Jim listen to my concern and took care of my needs very professional way.

Report a concern   August 16, 2017 — Rated 10 out of 10 by R.M. TruGreen
What do you like about our services?

Generally, very efficient and thorough. My only slightly negative comment is that new employees should make an effort to introduce themselves to the home owner.

Report a concern   August 16, 2017 — Rated 9 out of 10 by A.H. TruGreen
What do you like about our services?

You are reliable; you come and treat the lawn when you say you will. Your program seems to be improving my lawn.

Report a concern   August 16, 2017 — Rated 10 out of 10 by C.M. TruGreen
What do you like about our services?

I like the technician's comments and suggestions. Didn't get much on the most recent visit. Maybe there was nothing to say. Also appreciate the flexibility in scheduling. My lawn is mowed on Fridays so I don't want a treatment on Friday morning.

Report a concern   August 16, 2017 — Rated 10 out of 10 by A.O.I. TruGreen
What do you like about our services?

Trugreen is responsive to my needs. Providing me with quotes. They are on time. And our grass looks great. I love that I don't have to nag them on anything. It is very easy to have them do our lawn. It just happens.

Report a concern   August 15, 2017 — Rated 10 out of 10 by A.D.M. TruGreen
What do you like about our services?

do Name removed good job

Report a concern   August 15, 2017 — Rated 9 out of 10 by B.L. TruGreen
What do you like about our services?

Results

Report a concern   August 14, 2017 — Rated 10 out of 10 by C.B. TruGreen
What do you like about our services?

Jarrad Davis came tot he house for our regularly scgheduled treatment. I have been discussing with TruGreen that there are issues with the lawn and they have not addresed them. Jarrad was surprised the condition of the lawn after 5YEARS OF TRUGREEN SERVICING.

He went over the lawn with me and discussed some of its current issues. Explained the treatment for the day and was very informative and pleasant on such a hot day. I woild recommend TruGreen ONLY IF JARRAD was the service tech.

I have just arrived to my elderly parents home and was shocked to see that after 5 years of servicing, their lawn looks HORRIBLE>

Report a concern   August 12, 2017 — Rated 10 out of 10 by R.W. TruGreen
What do you like about our services?

We appreciate the pre-service call the night before an application which allows us to prepare our lawn or the app. We particularly like Dave Fox who has been with us since we began using Trugreen. He is wonderful at communicating the type of application administered, growth activity in the yard and recommendations to maintain a healthy yard until the next app.

Report a concern   August 12, 2017 — Rated 10 out of 10 by M.S. TruGreen
What do you like about our services?

First of all, let me say that prior to this last lawn application I would not have recommended TruGreen to anyone. I was ready to cancel because I was NOT getting my money's worth at all. I don't even think I should've had to pay for the shoddy work that was done prior to this last application. My yard looked absolutely awful, especially for my daughter's graduation party. Prior technicians had literally skipped half the yard (I watched them). I had weeds everywhere and it was only getting worse by the day. I am not one of those people who are trying to make their lawn look like a golf course but I don't want it to look like an abandoned lot either.

My last lawn treatment was done by Sean Fowler, branch 5797. He did an amazing job. He was very thorough and kind enough to answer my questions. I have never had a lawn treatment with so much attention to detail. He took his time to look for issues with my yard as well. I feel like I got my money's worth and I feel like he took care of every corner of the lawn. He covered all the areas that other technicians normally skip (and that's been very large areas of the lawn as well as small corners). After just a week, my yard is already looking better than it has in 6 months. Also, he has never done my yard before but was able to thoroughly treat my yard without going into my neighbors property. All other technicians have just skimped on my yard (again) so I had tons of weeds along the edges of my yard. Maybe Sean needs to be a trainer or supervisor to show others how to take care of lawns.

I can't really express well enough what a thorough job Sean did and how impressed I was. He truly does quality work which is in short supply these days. If everyone worked like Sean, you would have more business than you could handle. Do whatever you need to do to keep this employee. I'd like to thank him again and let him know just how grateful I am for his good work.

Diane Last name removed

Report a concern   August 12, 2017 — Rated 10 out of 10 by T.C.T. TruGreen
What do you like about our services?

I like the advance phone calls so I am aware that gates need to be checked for my dogs. I also appreciate the techs who carefully close the gates when finished!

Report a concern   August 11, 2017 — Rated 10 out of 10 by W.Y. TruGreen
What do you like about our services?

Today aeration and seeding were performed. Great job.

Report a concern   August 10, 2017 — Rated 9 out of 10 by B.F. TruGreen
What do you like about our services?

You do what you say you will do and will talk with me about my questions.

Report a concern   August 10, 2017 — Rated 10 out of 10 by J.W. TruGreen
What do you like about our services?

Very courteous staff. Rebecca Durfee is one of your best. She explained my lawn situation and what to do. She seems to have management potential.

Report a concern   August 10, 2017 — Rated 9 out of 10 by B.P. TruGreen
What do you like about our services?

Reasonable prices

Report a concern   August 10, 2017 — Rated 10 out of 10 by R.S. TruGreen
What do you like about our services?

Customer service is fantastic!

Report a concern   August 10, 2017 — Rated 10 out of 10 by N.K. TruGreen
What do you like about our services?

So nice, he did a great job

Report a concern   August 10, 2017 — Rated 10 out of 10 by B.B. TruGreen
What do you like about our services?

Placing the flag in the yard and leaving the folder with the treatment listed is very helpful. I'm not always home when the treatment is done.


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