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Customer Testimonials
Friendly
Employees
Keep the weeds gone and the lawn green. Don't have to be concerned... you show up and take care of things on schedule.
Courteous employees.
They contacted me prior to service.
We had our lawn treated today, by Cheyenne Thompson she done a great job, and was very friendly. We hope she treats our lawn every month.
Your lawn tech showed up when promised and did the usual outstanding job. I am a very happy long-time user of your service.
You all are so nice, prompt and willing to work with us. Our lawn and trees are beautiful. Thank you so much!
I received a reminder a few days ahead of time that they're going to come and do an application. If they cannot show up due to other circumstances I've notified of that also.
The service and the applications
Received treatment today and by far this was the best service by any tech I've had in the past. Specialist was 180182 Joseph ISHAM. He gave great feedback on the status of my yard and provided good recommendations to maintain a healthy lawn!!
On time, did pretty good last year with the weeds.
I would like to recognize Mr. Carlos M. We have been a customer of Tru Green for many years. We've had good technicians as a whole however Carlos is outstanding in every aspect. He was very pleasant and respectable. Carlos was very conscientious while performing the applications. I have always had to follow up with sweeping up our sidewalks, portions of the driveway and patio after completion. Not this time. Carlos displayed pride and gauged these areas very carefully. He displayed professionalism at all times. As an added little bit of action during his visit as our puppy got out. I didn't know it at the time. Carlos went after her and retrieved her. Said that she came right to him. She is shy and only barks and runs usually. Carlos is definitely as asset to your company. I hope you folks have a employee recognition program. Please give him the recognition that he deserves. Would appreciate an email if you could to let me know if he had given this customer service rating. Thank You
Kyle Greene was very helpful and indicated he would add Revive to our next treatment so our clover areas could receive fertilizer and not be damaged by the pre-emergent treatment he gave the rest of the lawn. He also added some leftover treatment to reduce the acid in our soil. Very friendly and knowledgeable.
My TruGreen Lawn Care Specialist was Matthew C. He did a very good job the last time he was here. He had read my account information and knew that a parallel section is maintained by me and needed to be treated. He also told me what they were going to do and asked me if I had any questions. He made sure that all of the gates were shut and did a very good job.
I am new to the Trugreen service and have had other lawn companies performed service in the past. Past services seem to lack the pride and detail that I recently observed by the Trugreen team (Ogden). I recently witnessed my lawn being serviced by a young man named Bransen. Bransen’s attention to detail and pride in the performance of his efforts is refreshing and remarkable. Bransen treated my lawn as it was his own backyard.
I contacted the Ogden Trugreen office and spoke to Jason (manager), expressing my compliment and was also impressed with this conversation—Jason truly cares about the service he provides and the caliber of his employees to perform the service.
Rarely in this current environment do I experience quality service…more than often, it’s about going from one job to the next! Trugreen is the exception and the team and staff at the Ogden office should be the template that other businesses should model their performance with—thank you for your stellar craft and personable team.
Great Job
Your employe is courteous and seems to be genuinely concerned about my lawn.
that I don't have to spend the time doing it myself
The advance notice of services. Notice of completed service with the name of employee and quality of products used.
Because they do a great job a by the end of the summer the grass looks good
Just wanted to comment on my service today from Rick S (5409). He did a thorough job and was very professional.
Scheduled, and lawn looks better immediately .
Guys are friendly, and always answer all of my questions
Kyle was very polite, informative and answered all my questions about my service. Looking forward to seeing my lawn looking lush , green and healthy again.
On time and very professional
advanced notice of service, and service performed as promised
The treatments work! I had to stop the service through covid. I thought I would be able to weed and feed the lawn myself, but the weeds beat me, and I reinstated the service. Within a week of my first treatment back on the service, the weeds were gone. My lawn is lush, green, and healthy.
Treatment done on a regular basis
I like the flexibility and personalized services.
Courteous, helpful phone reps.