Plains Region
111 Trade Center Drive
St Peters
MO 63376
United States

Customer Testimonials

Report a concern   September 24, 2017 — Rated 10 out of 10 by B.C. Plains Region
What do you like about our services?

I had a couple of concerns, but the local staff handled them quick and efficient. They were really great to work with.

Report a concern   September 23, 2017 — Rated 10 out of 10 by D.P. Plains Region
What do you like about our services?

Whenever a treatment is scheduled,you know that they will be there. Always willing to answer questions concerning the treatment and what needs to be done.

Report a concern   September 23, 2017 — Rated 10 out of 10 by C.R.L. Plains Region
What do you like about our services?

The Crew is always professional. Not pushy but I still bought the skeeter service up sell.
I would like to know if the back yard is being done in regards the yard and tree and shrub services.
I would also like to have the ph test done especially on certain areas of the yard where the grass doesn't seem to be taking in the back yard and a section of the front yard seems to be dying ( I suspect something creeping in from the neighbors yard. Grubs? voles? poor soil?)

Report a concern   September 23, 2017 — Rated 10 out of 10 by S.V. Plains Region
What do you like about our services?

Responded quickly to fix a problem

Report a concern   September 22, 2017 — Rated 10 out of 10 by C.M. Plains Region
What do you like about our services?

You are dependable. Your treatments work.

Report a concern   September 21, 2017 — Rated 10 out of 10 by A.F. Plains Region
What do you like about our services?

They tell us what they are applying and for what problem

Report a concern   September 21, 2017 — Rated 10 out of 10 by L.C. Plains Region
What do you like about our services?

I like the fact that I can call and check when both my lawn and Schrub treatments are due and particularly that I can adjust those plans to suit my personal needs. Your techs are very coutious and take an interest in my lawn.

Report a concern   September 21, 2017 — Rated 10 out of 10 by R.O. Plains Region
What do you like about our services?

The convenience of having a beautiful without having to do any of the labor!

Report a concern   September 21, 2017 — Rated 10 out of 10 by M.Y. Plains Region
What do you like about our services?

I get a call a couple of days before arriving.

Report a concern   September 21, 2017 — Rated 9 out of 10 by D.P. Plains Region
What do you like about our services?

I had a problem and there was immediate response and remediation.

Report a concern   September 21, 2017 — Rated 10 out of 10 by J.H. Plains Region
What do you like about our services?

Friendly and willingly to make sure the customer is completely satisfied

Report a concern   September 21, 2017 — Rated 10 out of 10 by E.S. Plains Region
What do you like about our services?

I want to take this opportunity to comment about my tech, Bryon Darrah. He goes above and beyond, is always cordial, if I am home he comes to the door and explains all that he will be doing this service call.
I am frustrated with the mosquito service, I am definitely not frustrated with Bryon's work. There has to be a reason the mosquito service is not working as well as anticipated here. There are many trees and shrubbery on my property, however there are the same on neighbors property on either side of me.
When I was called and approached about starting the service, I spoke with the rep about the little black gnats that I am highly allergic to their bite. I was assured the treatment would take care of them as well. While there is a decrease in their population from last year, they are a far cry from being controlled in anyway and I still have them gathering on screens.
I realize no treatment will keep ALL insects away, however, what is happening on my property is a far cry from what is advertised.
MY RATING OF 10 TODAY IS NOT FOR THE TREATMENT ITSELF, IT IS FOR THE CUSTOMER SERVICE TRUGREEN HAS PROVIDED IN TRYING TO RESOLVE THE SITUATION. I AM SO HAPPY WITH MY TRUGREEN LAWN SERVICE. I WANTED TO BE EQUALLY HAPPY WITH THE MOSQUITO SERVICE AS WELL. HOPEFULLY NEXT YEAR IT WILL BE FINE TUNED AND WHAT EVER THE ISSUE IS, RESOLVED.

Report a concern   September 21, 2017 — Rated 10 out of 10 by S.S. Plains Region
What do you like about our services?

My yard looks great!

Report a concern   September 21, 2017 — Rated 9 out of 10 by T.C. Plains Region
What do you like about our services?

Will be there when you say you will.

Report a concern   September 21, 2017 — Rated 9 out of 10 by K.P. Plains Region
What do you like about our services?

Friendly workers

Report a concern   September 21, 2017 — Rated 10 out of 10 by C.S. Plains Region
What do you like about our services?

Our yard had been serviced by another company for several years. For the first couple of years it did well, but we had been dissatisfied for at least the last 2 years. I called TruGreen early 2017 and told them that our yard was looking really bad and could they help? They have done a great job and our yard has never looked better! No brown spots, no weeds, nice thick green yard. Just what we wanted. Yes they cost more than our previous company - but OH the difference! Thank you TruGreen!

Report a concern   September 20, 2017 — Rated 9 out of 10 by H.B. Plains Region
What do you like about our services?

My lawn looks better with your service.

Report a concern   September 20, 2017 — Rated 10 out of 10 by C.L. Plains Region
What do you like about our services?

I appreciate the follow up call I received after my original survey that was emailed to me was completed. Your customer service is top notch. Thanks-Name removed

Report a concern   September 20, 2017 — Rated 10 out of 10 by D.F. Plains Region
What do you like about our services?

My lawn tech does a great job.

Report a concern   September 20, 2017 — Rated 10 out of 10 by D.H. Plains Region
What do you like about our services?

Our lawn looks great!


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