Customer Testimonials
As dry as it is here it's really difficult to determine if I'm getting my moneys worth. I had several questions for Brian and he was able to help me.
You do competently what you are supposed to do.
You have been dependable and accomplish you tasks in a timely manner.
Love that during the Spring and Summer, when we have rain, the lawn just sparkles and we get so many compliments on our lawn!
Effective
Love the service
The employees are courteous and responsible. They do their jabs and do not interfere with you.
LOve this service.
I mentioned that weeds didn't appear to respond to the first treatments. A courtesy treatment was applied and it looks like the weeds are turning brown. Thank you.
Excellent
Improved the health of my landscaping and lawn.
Dependable, and very responsive if I have an issue or question
Always professional and thorough great job everytime !! And great communication!!
Good
Convenient. You show up and do what’s needed and I don’t have to worry about it.
Prompt and complete service.
We have dogs and were concerned about when services might be completed but True Green notifies me in plenty of time for me to make arrangements for my dogs to be off the yard until grass dries. I like that the service person arrives and we don’t have to have any contact. Our experience with True Green has been positive!
Bryant Debaun was outstanding. He came after my regular technician did not show up. When I called to find out why my service was cancelled after I was sent 2 Text messages that he would be coming out, when I called in, the automated message said that I cancelled the appointment, which was total baloney. They sent out Bryant. I would like him to come to my home and be my service technician going forward. He did a better job than I have ever had. Very Consientious.
Very prompt and quick for the bug spray. Due to pandemic it was behind but acceptable.
Product seems to work really well. Most of the technicians pay attention to details and are thorough. Not all but most.
Wanted to report on recent service by Travis Keitt on 8/17/20. I will still await results of his treatment given for "creeping Charlie" which has been awful on one section of our backyard. The list in the "services provided" portion of my record shows failed attempts to treat this with success and confusion about what service was to be provided??
I am happy to report that Travis was on time, I was given proper arrival time, and he was a most professional, courteous, described exactly what he was providing. He wanted to make sure that he had addressed the area and indicated we should see results in 7-10 days. I was most impressed with his "customer is right" approach...and the "I'll make it right" remarks. I was very pleased with Travis...and hopefully I will be equally as pleased with the results of applying a product to kill the Creeping Charlie!
Lawn looks great
Friendly and dependable service. Always gives a reminder call.
All is good, we have not sent in any negative comments or reviews. All of our services are good and at expectation.
They do a pretty good job. I have had their service for 25 yrs or so.
lawn looks great
green grass
I can see results. I also like the notifications of the appts.
We found 2 very large dead spots in our yard Monday that are like 1' x 3', one in far backyard and 1 in front side yard. We raked the dead grass away and found a lot of fertilizer on the ground. The tech tipped over the spreader. What was the worst is that he didn't even tell us! We could have vacuumed up the fertilizer. We have a very nice yard, use a sprinkler to keep it green.
We would like the dead spots cleaned up, new blue grass seed put down and compensation for ugly spots in my yard. Thank you, Name removed
So far I am happy with my lawn service. I know with the covid and all they will not knock on my door, I will wear a mask because I always have a few questions about my lawn. So please knock knock
at my door next time or next spring. I am having a aeration soon sometime, so please knock!!