TruGreen
2269 Danforth Drive
Lexington
KY 40511
United States

Customer Testimonials

Report a concern   August 17, 2017 — Rated 9 out of 10 by W.R. TruGreen
What do you like about our services?

usually fixes most problems with lawns

Report a concern   August 16, 2017 — Rated 10 out of 10 by P.H. TruGreen
What do you like about our services?

Efficient and effective, no matter the weather keeps lawn looking nourished.

Report a concern   August 10, 2017 — Rated 10 out of 10 by D.P. TruGreen
What do you like about our services?

Consistency

Report a concern   August 8, 2017 — Rated 10 out of 10 by P.T.M. TruGreen
What do you like about our services?

I always tell everyone that Every yard needs to be treated if they want it looking nice. Mine looks like a carpet.

Report a concern   August 8, 2017 — Rated 9 out of 10 by B.F. TruGreen
What do you like about our services?

The reduction in mosquitoes

Report a concern   August 8, 2017 — Rated 10 out of 10 by J.H. TruGreen
What do you like about our services?

Very personable, capable and professional.

Report a concern   August 8, 2017 — Rated 10 out of 10 by S.A. TruGreen
What do you like about our services?

I signed up for your lawn care for the first time. about half way through the season my wife called you and said for you to stop, that the grass was gowing too fast

Report a concern   August 8, 2017 — Rated 9 out of 10 by J.C. TruGreen
What do you like about our services?

For the last few years,I have liked the thick, healthy lawn you provide. Lots of neighbors ask me what I do to make it so thick. I appreciate the calls that remind me you are coming and the notes left telling me what was done and why. I also like your informing me when you see something bad beginning.

The only negative I have is the constant phone calls trying to get me to buy services beyond what I have purchased for the season. I wouldn't mind being made aware of extras that my lawn might need, but if I indicate I don't wish to do so, the caller continues with heavy pressure that goes on and on, and I strongly object to that. Many times, I have asked the caller to discontinue the high-pressure calls, but they just keep coming. In recent months, I have had to resort to not answering Tru-Green calls. I hope this situation can be addressed so that your customer relations match your lawn service.

I would appreciate a pre-season e-mail or call that asks if I want to sign up for the new season and allow me to take advantage of the pre-payment discount, rather than just continuing the new season and then billing me for individual treatments.

In summary, your actual lawn service is excellent, but customer service representatives need their heavy-handed methods addressed.

Report a concern   August 8, 2017 — Rated 10 out of 10 by M.M. TruGreen
What do you like about our services?

Reliable friendly employees great lawn results

Report a concern   August 7, 2017 — Rated 10 out of 10 by J.M. TruGreen
What do you like about our services?

Lawn Care Specialist Chris Hargis is Professional and takes special care of my yard as well as neighbors that use TruGreen. Your company and Chris come Highly Recommended and I have not been let down. TruGreen always calls ahead to let me know when you are coming and online account allows me to track past activity. I also like the report or services performed after the lawn is serviced.

Report a concern   August 5, 2017 — Rated 10 out of 10 by C.M. TruGreen
What do you like about our services?

That if you have a problem or something is wrong the company will correct it

Report a concern   August 3, 2017 — Rated 10 out of 10 by R.M. TruGreen
What do you like about our services?

Very professional. They stand behind their work.

Report a concern   July 31, 2017 — Rated 10 out of 10 by M.Y. TruGreen
What do you like about our services?

Reliable and friendly

Report a concern   July 27, 2017 — Rated 9 out of 10 by A.W. TruGreen
What do you like about our services?

i think for the most part the lawn looks good..also if i need a little discount they give to me in different lawn services.

Report a concern   July 27, 2017 — Rated 10 out of 10 by M.Z. TruGreen
What do you like about our services?

Got the job done!

Report a concern   July 25, 2017 — Rated 10 out of 10 by V.W. TruGreen
What do you like about our services?

Very through love the mosquito applications. Everyone is very nice and helpful our yard has never looked better. Thank you.

Report a concern   July 25, 2017 — Rated 10 out of 10 by L.R. TruGreen
What do you like about our services?

Has changed our lawn and especially our fruit trees!
We have never had fruit like this season! Thank you!

Report a concern   July 25, 2017 — Rated 10 out of 10 by R.S. TruGreen
What do you like about our services?

Service staff seem to be great. we are getting some weeds in the back yard next to the back fence.

Report a concern   July 25, 2017 — Rated 9 out of 10 by M.O. TruGreen
What do you like about our services?

Lawn has less weeds and looking better.

Report a concern   July 25, 2017 — Rated 10 out of 10 by C.H. TruGreen
What do you like about our services?

JUSTIN NELSON IS VERY KNOWLEDGEABLE AND OUR LAWN LOOKS BETTER THAN EVER.


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